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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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Berkshire Barstool with Arms is rated 4.6 out of 5 by 8.
Rated 5 out of 5 by from Great stools! Great stools look just how I had hoped (or better)! We have gotten many compliments.
Date published: 2016-12-08
Rated 5 out of 5 by from We highly recommend the Berkshire Barstools! We love our new Berkshire barstools! They are very comfortable and look great in the kitchen. It took my husband around 15 minutes per stool to put these together and he didn't feel it was a very difficult process.
Date published: 2012-07-20
Rated 5 out of 5 by from Exactly what I was looking for! My criteria was to find stools with arms, foot rests, a comfortable back, and sturdiness. I found all this function as well as classic looks in the Berkshire. I shopped for over a year to find just the right look for our beautiful, new family room, and I'm glad I waited until I found these. We've had so many compliments on their style and comfort. I would definitely recommend them to others.
Date published: 2012-04-29
Rated 5 out of 5 by from Looks great We ordered three chairs for our rustic-style kitchen. The distressed black finish looks great, the arms are at a comfortable height and the swivel is very smooth.
Date published: 2012-03-18
Rated 5 out of 5 by from Very nice High quality stool-assembly could be easier. Nice wood and leather quality.
Date published: 2011-12-31
Rated 5 out of 5 by from Very good quality I love my barstools! The quality is great. I did think the cherry finish was darker than I expected, but they still go with our decor. One of the stools was damaged and the return/exchange had no hassle. These barstools do not disappoint.
Date published: 2011-06-03
Rated 4 out of 5 by from beautiful appearance, sturdy but light weight I have had to send back 2 different times for the wrong item. I first ordered 2 to be sure they would look good and fit under my counter. They came in fine and I love them. So I ordered the other 2 I needed but they came in counter height without arms. I than ordered 2 more and they came in counter height with arms (I need bar height). I am currently waiting for 2 more chairs to be delivered hopefully they will be the right ones!
Date published: 2013-01-10
Rated 3 out of 5 by from Not bad - not great I bought these chairs to go in a movie room where we also have a small bar. I needed smaller bar stools for the space and these fit. Please note these are more narrow than normal and not as deep either. Long periods of sitting will not be comfortable, although the padding on the seat is better than most. The leather on the seat and seat back appear to be real, however the leather on the back of the seat is as fake as fake can be... what a shame. And while these are distressed seats, the distressing is minimal, it could be more... i purchased bar stools before from another large mail order store and their quality seems to be better, but more expensive... unfortunately this store did not have the size and design i needed for the space. In summary I looked at many websites and bar stools in many local stores and nicely designed, good quality stools are hard to find. Ballard is very reputable and shipping was quick. The assembly for the first one will take 25 minutes and then 10 minutes for the rest after you figure out which bolt goes where... overall quality is a 3, service and reputation is a 5, and shipping was a 5. Price for these was on the higher end for the quality and I give price a 3. Yes I would recommend them because what is out there is limited and Ballard stands behind their product. Do your best to find the 15% coupon and then these become more tolerable...
Date published: 2012-03-25
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Product:ST118-Berkshire Barstool with Arms