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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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Bergere Chair is rated 4.6 out of 5 by 8.
Rated 5 out of 5 by from Beautiful!!! I love these chairs they are beautiful and very comfortable.
Date published: 2014-06-02
Rated 5 out of 5 by from Best seat in the house Ultra comfortable, looks good too. Now will buy ottoman.
Date published: 2014-04-25
Rated 5 out of 5 by from Beautiful! We love our new chair. It is absolutely everything we hoped it would be, and it is! I would be delighted to order from Ballard again.
Date published: 2013-01-04
Rated 5 out of 5 by from Bergere chair in walnut finish with zebra natural woven fabric I love my new chair !!!!! It has personality the quality is wonderful the comfort well let's just say its my new favorite chair !!! Well done Ballards !!!!!!!
Date published: 2012-07-27
Rated 5 out of 5 by from Excellent Chair I received my Bergere chair today and it is gorgeous. I was concerned about not seeing it in person but it is perfect. It is comfortable and it is a good size scale (not too big). The chair is made by Sam Moore (division of Hooker Furniture) out of Virginia. Great bargain w/ my 15% off coupon too. I got the parchment color-looks great, creamy off white. The delivery folks set the chair in my family room, unwrapped the chair, and removed all packaging materials. It was hard to wait for the chair but well worth it! Waiting for my rug now.
Date published: 2011-10-28
Rated 5 out of 5 by from Beautiful I absolutely love this chair. It is beautifully crafted, exquisitely upholstered and the attention to detail is readily apparent. My only regret is that I didn't get the fleur-de-lis print but that's my fault.
Date published: 2011-10-08
Rated 5 out of 5 by from Wonderful chairs! I love my Bergere chairs and ottoman. I was nervous ordering custom chairs over the internet, but they are everything I hoped for. The workmanship is beautiful and they're also very comfortable. I wouldn't hesitate to recommend them to others.
Date published: 2011-04-08
Rated 2 out of 5 by from Poor fitting of cushions Not happy that the bottom cushion, it does not fit with the contour of the chair and the back cushion is too small in comparison with the back of the chair. For the price I paid for the chair alone and for as long as I had to wait, I expect a better end product. However, the material is very nice and the quality of the rest of the chair is very good. It just looks like the cushions are too small for the chair.
Date published: 2012-01-08
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*Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:SC088-Bergere Chair