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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Bedford Mirror is rated 4.7 out of 5 by 30.
Rated 5 out of 5 by from Beautiful mirror This is a gorgeous mirror. It is a bit heavy as others have said but, it is a great quality and just what I was looking for.
Date published: 2020-12-29
Rated 5 out of 5 by from Better than I imagined This mirror is stunning, much more than I expected. The individual squares give off a sparkle and it gives off a cool contemporary look but could also work in a traditional space. Yes, it’s HEAVY. But my husband and I installed with no problem. We managed to get it in a stud on one side and then used the special brackets it came with on the other. I’m confident it’s not going anywhere. Although it’s heavy, it’s not too thick and fits almost flush to the wall. We hung in our dining room and it instantly added to the space. I have many pieces from Ballard and this did not disappoint!
Date published: 2020-11-23
Rated 5 out of 5 by from Gorgeous, but very heavy (50 lbs) This is beautiful and gives a clean, polished, and airy effect to the room. However, it is very heavy--so much so that I couldn't hang it on the wall that I had purchased it for. It's now in a different place with studs that can bear the weight safely. Consider adding this detail to the "Specifications" tab in the product description so that customers can making a more informed decision when choosing this style.
Date published: 2020-09-16
Rated 5 out of 5 by from Stunning and Unique The mirror is high quality and looks fantastic. We hung ours vertically in our entry way.
Date published: 2020-05-15
Rated 5 out of 5 by from Love it Stunning! It is great quality and is as shown. I was nervous buying on line, but so happy I did. It is in my dining room and looks beautiful.
Date published: 2020-05-12
Rated 5 out of 5 by from A Piece of Art! I couldn’t believe how much more lovely this mirror is in person. It gives our foyer such dimension with its bright artful presence. Each glass square is fitted separately but perfectly giving the mirror a very cohesive look. Although my husband had a neighbor help him mount the mirror because of its very solid weight, he had no problems preparing the wall for mounting. Because the mounting brackets on the back of the mirror didn’t line up with the studs on our foyer wall, my husband bolted a flat aluminum strip to the wall studs, then drilled bolts through the aluminum into the wall where the mounting brackets would sit and then mounted the mirror. You’ll not regret buying this mirror; the price and quality cannot be beat!!
Date published: 2019-12-01
Rated 5 out of 5 by from At Simple but elegant. Great contemporary addition to my entry hall
Date published: 2019-07-21
Rated 5 out of 5 by from Beautiful mirror I bought this mirror for my dining room - it is just beautiful and very unique in its appearance. It is very heavy so had my handyman install for me. Looks lovely.
Date published: 2019-05-06
Rated 5 out of 5 by from Very nice - just what I wanted Just what I wanted. Very nice. Made a big difference in the room
Date published: 2018-03-24
Rated 4 out of 5 by from Multipane mirror The mirror is beautiful. I had to wait over 6 months for the delivery (which I knew when I placed the order). The mirror is well worth the wait. However, the mirror was very difficult to hang. The hangers were placed at different heights making it a challenge to level and hang. Also, given the weight of the mirror, the hanging kit should include mirror brackets to secure the weight.
Date published: 2021-08-29
Rated 4 out of 5 by from Beautiful, but heavy! This mirror is absolutely beautiful and was very well packaged. One thing worth mentioning is that this mirror is HEAVY! It's definitely ~50 lbs, which is a detail that Ballard should include for buyers to know.
Date published: 2019-02-13
Rated 3 out of 5 by from Bedford Mirror This is a beautiful mirror that is worthy of 5 stars. However, it arrived with 2 scratches on the glass that are quite visible. I cleaned the mirror hoping the scratches might just be smudges, but that was not the case. They are deep scratches that can't be eliminated. It is disappointing considering the cost. Other than that, I love the look of the mirror and it is a stunning addition to my great room.
Date published: 2020-05-15
Rated 1 out of 5 by from Quality @ Professionalism Shipping service is really bad- major damage to side of mirror discovered
Date published: 2020-07-16
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