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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Emma Scalloped Drapery Panels - Set of 2 is rated 4.5 out of 5 by 82.
Rated 5 out of 5 by from Beautiful drapes I love these drapes. Great quality and was delivered ahead of time.
Date published: 2023-01-21
Rated 5 out of 5 by from Effortless curtains! Great curtains! Loved how easy they were to hang with the included hooks.
Date published: 2022-04-18
Rated 5 out of 5 by from White scalloped curtains - lovely Love these curtains so much. The fabric is thick and the scallops are so pretty. They look great in my family room. I debated for so long and am so happy with the purchase
Date published: 2022-04-08
Rated 5 out of 5 by from So happy with these scalloped curtains Pleased with the quality, the relative heft of the cotton that adds privacy yet still allows some light to filter through. The scallop trim adds the best wink of character.
Date published: 2022-03-20
Rated 5 out of 5 by from High quality, classy and unique! Wonderful quality, nice and think fabric. Comes with pleat clips to ensure pleats are even! Although the directions state hanging for a few days will rid the wrinkles, I recommend a good ironing. The scallops tend to fold inwards so lightly ironing the pleats and scalloped edges and it will be perfection! I've had SO many compliments for such a unique and classy look!
Date published: 2022-03-09
Rated 5 out of 5 by from Buy them! Beautiful drapes. High quality material and look. I added a blackout liner and it’s perfect for my daughters bedroom.
Date published: 2022-01-11
Rated 5 out of 5 by from These drapes are a steal! Sure, there are cheaper curtains out there. But these come in a pair and I think they're worth every penny. Just what I needed to put finishing touch on this adorable room!
Date published: 2022-01-02
Rated 5 out of 5 by from Adorable! Love these drape panels! Look adorable in our guest room.
Date published: 2021-11-23
Rated 5 out of 5 by from Beautiful & beautifully made! They are lovely & are well made & look like they are custom made! They make my room!
Date published: 2021-11-16
Rated 5 out of 5 by from Heavenly! Beautiful, really lovely and stylish. Looks like heaven on the brass French return and bamboo rings.
Date published: 2021-11-12
Rated 5 out of 5 by from Emma scalloped drapes Sorry have not been well and unable to proceed with decorating. At a later date perhaps.
Date published: 2021-10-01
Rated 5 out of 5 by from Red or customizable colors? These are the cutest! Can you make them in red or green or customizable colors?
Date published: 2021-08-05
Rated 5 out of 5 by from Beautiful quality Beautiful quality and workmanship. Ordering another set!
Date published: 2021-07-20
Rated 5 out of 5 by from Lovely Heavy white cotton, lined. Scallops are beautiful!
Date published: 2021-06-08
Rated 5 out of 5 by from Scalloped Drapery Panels Quality of fabric and lining is great. They are attractive in a bedroom, and make you smile being a little different from the norm. I would recommend them.
Date published: 2021-05-15
Rated 5 out of 5 by from Simple curtains Very simple but pretty curtains. Lightweight and easy to hang. Some light comes through but enough coverage for our bedroom.
Date published: 2021-04-23
Rated 4 out of 5 by from Jackpot! I really like the look of the drapery panels. They are just what I was looking for--something in white with a touch of blue. Just one thing, I'm having a hard time getting the bottom of the panels to press out nice and "un-wrinkled". Don't know what I'm doing wrong.
Date published: 2024-03-19
Rated 4 out of 5 by from Brightens the room As described. They brighten the room and I have received compliments on them.
Date published: 2023-10-02
Rated 4 out of 5 by from Beautiful but uneven panels I love the look of these curtains and I’m pleased with the quality, but when I was shopping for them I noticed some reviews mentioned panels are uneven. I bought two sets and half of them are behind a big bed frame so it wasn’t an issue for me, but they did in fact arrive with two different sizes, by probably about 2-3 inches if I had to guess but I did not measure.
Date published: 2023-07-22
Rated 4 out of 5 by from Scalloped curtains Drapes are fabulous. Curtain hooks are too small to fit around modern curtain rods
Date published: 2021-08-22
Rated 2 out of 5 by from Only Okay I ordered two sets of these for my dining room. Two of the panels were a whole inch short. They should have been 96 inches and were 95 inches.
Date published: 2023-11-30
Rated 2 out of 5 by from Problem with the fabric, but issue resolved. I had to replace these because when I steamed or pressed them, the lining separated from the fabric and they were all buckled at the bottom. Online support basically said to look at the photo online. That's how they are. I went in store and they replaced them for me and said that shouldn't have happened. The fabric is nice, but I decided not to try to get all the fold lines out to avoid a similar problem. I do like them, but I can't get them to fold evenly the way the picture shows. All that said, they are very cute and upgraded the bedroom nicely.
Date published: 2023-09-29
Rated 2 out of 5 by from Emma Scalloped Panels. Disappointed in Quality For the price of these curtains, I expected better quality. One panel was not sewn straight so the bottom of the panel doesn’t lie flat. It sort of balloons over the hem. Another panel has a red thread and a white thread inside of the panel and can’t be removed.
Date published: 2022-09-01
Rated 2 out of 5 by from Curtain panels not the same length I bought one set of 96" curtains and once I hung them up, I realized that one panel was 4" shorter than the other. I called Ballard and they sent a new set, but they have the same problem. Unfortunate these panels are one sided and it is the same panel that is short in both pair.
Date published: 2022-06-01
Rated 1 out of 5 by from Disappointed with customer service I never received these. I called several times. Ballard said they would issue a refund on the credit card, & then email me when the refund went through. That was earlier this month, & I haven’t received an email yet. I have bought several item from the catalog as well as the store but this experience has left me very disappointed with the customer service. Not sure I will shop there again.
Date published: 2023-12-18
Rated 1 out of 5 by from Terrible They sent me two left panels. Customer service was unwilling to help and very rude.
Date published: 2021-09-07
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