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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Bailey Woven Stools is rated 4.8 out of 5 by 131.
Rated 5 out of 5 by from Amazing stools! I absolutely love these stools! Great sturdy stools for young kids, easy to clean and they look beautiful! Definitely recommend.
Date published: 2020-03-02
Rated 5 out of 5 by from Perfect height! I really wanted to write a review for a several reasons. First, I need to compliment Ballard on how FAST these bar stool got to us! I think they were at our door step within maybe 2 days tops which was wonderful! Usually I feel like those kind of shipments take longer. Secondly they were so so easy to put together. I think they look great in our kitchen. This isn’t our forever home so we didn’t want to beyond over board with the price of a bar stool. These were perfect. We got them on sale for $209 a piece. Our breakfast bar sit sooo high. I’ve ordered other bar stool and they just didn’t cut it height wise. But these are perfect. Thanks Ballard!!!
Date published: 2020-02-19
Rated 5 out of 5 by from Great counter stools: sturdy and stylish These counter stools are exactly what I wanted for my kitchen. They are strong enough that my 6' 2" husband feels confident in their durability and my kids haven't tipped them over while leaning back in them. They are comfortable to sit in with a perfect seat depth and the seat backs are at a comfortable angle. The design is stylish and looks great with my kitchen.
Date published: 2020-02-17
Rated 5 out of 5 by from These are so comfortable and very stylish. Perfect for my new home. ❤️
Date published: 2020-02-13
Rated 5 out of 5 by from Buy these stools Amazing quality. Comfortable. Look beautiful. Very kid friendly!
Date published: 2020-02-11
Rated 5 out of 5 by from Perfect for white/ gray kitchen Perfect stools for white/ gray kitchen, sturdy and well made, lots of compliments!
Date published: 2020-02-07
Rated 5 out of 5 by from Nice counter stools These stools are comfortable and also high end! Very nice quality
Date published: 2020-02-07
Rated 5 out of 5 by from Quality and appearance 5 STAR! I love these stools! They look so amazing at my island in my kitchen. They are beautiful and extremely durable. Very good quality!!
Date published: 2020-02-06
Rated 5 out of 5 by from Beautiful It looks just like the pictures. Very well made. The only negative comment would be that the stools have a indescribable strong smell.
Date published: 2020-02-01
Rated 5 out of 5 by from The Wait Was Worth It I waited for these counter stools to come in for several months as they were on back order. I am so glad that I did as they are perfect for our kitchen. We just moved into an older house that we completely remodeled and wanted something modern and traditional at the same time. The Bailey Counter Stool definitely accomplished this. They are comfortable to sit back in. They also slide along our wood floors without the worry of scratching them. They were easy to assemble and came well packaged as all my Ballard Design purchases have. I would highly recommend these.
Date published: 2020-01-29
Rated 5 out of 5 by from Bailey Woven Counter Stools The Bailey Woven Counter Stools were the perfect touch to our counter...I love the weathered look, they truly have that “I’ve been outdoors for years” mildew patina look to them!! It gave me the Nantucket Cottage look I was looking for! I’m a plus size gal, and I feel safe and comfortable sitting on them, so very well made!!! Love them...Thank you BD for another quality piece of furniture for our new home!!!!
Date published: 2020-01-27
Rated 5 out of 5 by from Bailey Woven stools These are so comfortable and very stylish. Perfect for my new home. ❤️
Date published: 2020-01-27
Rated 5 out of 5 by from Coastal and boho Very comfortable. Look great. Husband loves them to
Date published: 2020-01-27
Rated 5 out of 5 by from Love these, so much! Love these so much! They are very high quality. So stunning, sturdy and super comfortable. So happy with our purchase!
Date published: 2020-01-24
Rated 5 out of 5 by from Gorgeous & so comfortable I love everything about these! Style, comfort, color, height - and even the little gold logo plate on the back. They are wide so we could only fit three at our large island but I am so happy with them I don’t even mind.
Date published: 2020-01-22
Rated 5 out of 5 by from Wide seat Love the seats in the Bailey stool are wide. I ordered a third stool!
Date published: 2019-12-05
Rated 5 out of 5 by from Worth the wait!! These are so wonderful!! Totally make a space. They are crazy comfie and very well made!! The woven back is smooth so no fear of snagging your clothing!! The only minor issues: they are hard to “pull up” to the counter once you’re seated and I wish they gave the option of what cushions came with the chair. Bummed to have to pay another $300+ just on cushions. But... I absolutely love these stools with the striped cushions. I get compliments galore!!
Date published: 2019-11-26
Rated 5 out of 5 by from Love these practical and pretty counter stools Very happy with these new stools. Seats are large and comfortable. Love that the cushion can be lifted daily to remove crumbs from little kids. No need to worry about stains as the cushions are also washable!
Date published: 2019-11-25
Rated 5 out of 5 by from Gorgeous and tuff! They are the perfect addition to our kitchen, beautiful and yet durable enough for kids!
Date published: 2019-11-16
Rated 5 out of 5 by from Love these chairs! Beautiful and high-quality chairs. Easy to assemble, easy to clean, and comfortable. I added a small lumbar pillow to help with how deep they are (not uncomfortable, but they do lean back a bit) and for a pop of color. Looks perfect at my island! We will enjoy these for many, many years.
Date published: 2019-11-15
Rated 5 out of 5 by from Love these bar stools Very comfortable and seats are plenty wide. I did put felt on the bottoms of them so they don’t scratch my hardwood floors. Everyone that sees them loves them.
Date published: 2019-11-15
Rated 5 out of 5 by from Bailey Woven stools - LOVE them! We get compliments on them all the time. They are very comfortable to sit in and my kids can get in them without me worrying about them tipping over. I went to the hardware store and got rubber feet for them to protect my hardwood floors. Work great!
Date published: 2019-11-15
Rated 5 out of 5 by from Nice stools The stools are comfortable and work very well at our counter.
Date published: 2019-11-15
Rated 5 out of 5 by from Happy customer Very happy with purchase and highly recommend if looking for this style of counter stool.
Date published: 2019-11-07
Rated 5 out of 5 by from Great Buy! Very comfortable and attractive bar stools. They are somewhat larger scale and three of them fit my large island comfortably. The cushions are tan in color and tufted and offer comfort but not plush comfort, which is good for me. The metal legs are dark gray and have a powder coating on them which gives the appearance of wrought iron. Very nice stools! Excellent for the coastal look.
Date published: 2019-11-05
Rated 5 out of 5 by from Love these counter stools! Super durable, comfortable and beautiful. Add warmth and texture. Well worth the price!
Date published: 2019-11-04
Rated 5 out of 5 by from LOVE Love these stools. They are very deep but my husband and I think they are very comfortable because of it.
Date published: 2019-10-30
Rated 5 out of 5 by from Bailey Woven stools Love them! Very stable and comfortable! The color seems to go with grays and tans.
Date published: 2019-10-29
Rated 5 out of 5 by from Great counter chairs! These are sturdy, stylish, and comfortable—just what I’ve learned to expect when I order from Ballard’s. Nice colors, very neutral.
Date published: 2019-10-27
Rated 5 out of 5 by from Love the Bailey stools! I LOVE these barstools. I ordered different barstools from a different company and they were very blah. I couldn't be happier with these. They are very sturdy and add just the right pop and texture to my newly remodeled kitchen! A designer friend of mine, said they were her favorite thing in my house!
Date published: 2019-09-04
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