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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Bailey Woven Stools is rated 4.8 out of 5 by 190.
Rated 5 out of 5 by from Bailey Woven stools These are made of a very study material and look wonderful in our new kitchen. The variation in colors of the weave pulls together all of our woods.
Date published: 2020-06-12
Rated 5 out of 5 by from Beautiful and functional at the same time Just gorgeous! Love these counter stools. Took a big leap of faith in ordering four of these for our large kitchen island without having seen or tested in person. Crossed my fingers and hoped for the best. Did not disappoint. They are as lovely as they look in all the photos, and comfortable to boot. Was not expecting to have to do assembley, but it was super quick and easy, each chair took about 5 minutes. I'm a VERY picky person with high end design tastes and these met all my expectations. Do not hesitate on these! You won't be disappointed.
Date published: 2020-06-10
Rated 5 out of 5 by from Counter Height Barstool Awesome Bar Stools. Great quality and very comfortable.
Date published: 2020-06-07
Rated 5 out of 5 by from Bailey Woven Stools LOVE these chairs. They are exactly as pictured and very high quality!
Date published: 2020-05-26
Rated 5 out of 5 by from Perfect fit! Lightweight and durable. Look perfect in our kitchen at the lake!
Date published: 2020-05-19
Rated 5 out of 5 by from Love these bar stools! Absolutely love these bar stools! I had been looking for almost a year for stools that would work for an elevated bar top in the kitchen of our new house -- these stools fit the bill. They are very sturdy, very well made AND stylish! Install was only putting base on seat -- straightforward.
Date published: 2020-05-12
Rated 5 out of 5 by from GREAT! Beautiful, comfortable, and durable. We love them!
Date published: 2020-05-11
Rated 5 out of 5 by from These stools are great. Color is perfect. These stools are great. Love the color and they are very sturdy and comfortable. Great height for an island.
Date published: 2020-05-08
Rated 5 out of 5 by from Classy & Comfortable! I wanted a modern boho look and feel in my house and these chairs delivered. Not only are they beautiful but they are super comfortable. We get so many compliments on them when people visit our home. We have two small children and our previous stools were all fabric. With these, you can just take the cushion off and throw it in the wash, and the wicker wipes down easily. Highly suggest these!
Date published: 2020-05-05
Rated 5 out of 5 by from After searching forever, we finally found THE ONE Super easy to put together and very comfortable. After doing our kitchen remodel, I wasn't going to just settle for any old counter stool and am I glad that I held out. These are the perfect touch.
Date published: 2020-05-04
Rated 5 out of 5 by from High Quality Comfortable Stools Large and extremely comfortable. Shipping was fast. Very easy assembly. Highly recommend!
Date published: 2020-04-30
Rated 5 out of 5 by from These are sturdy, stylish, and comfortable—just what I’ve learned to expect when I order from Ballard’s. Nice colors, very neutral.
Date published: 2020-04-29
Rated 5 out of 5 by from So comfy! Super comfortable and easy to assemble. Took me maybe 5 minutes to screw seat into legs. Very sturdy feeling for such a light stool. The generous sized seat, back and arms surround you nicely to make you want to “sit and stay awhile”!
Date published: 2020-04-21
Rated 5 out of 5 by from Great quality We love our barstools! Great fit for our new home.
Date published: 2020-04-19
Rated 5 out of 5 by from Bailey Woven Stools We love these stools, they complete the look of our kitchen! They are very comfortable and easy to clean. I only wish they had a foot that had some sort of pad rather than hard plastic.
Date published: 2020-04-17
Rated 5 out of 5 by from Happy with purchase We love our new chairs. They were easy to put together. They are very comfortable and look great in my kitchen. They seem very sturdy and we hope to use them for years to come.
Date published: 2020-04-11
Rated 5 out of 5 by from A good choice I had a very difficult time choosing bar stools for my new kitchen. I looked at every place I could think of online. I wanted a somewhat coastal look. I am so happy with these stools. They are pretty and very comfortable. They have a wide seat and are well made. I was worried my husband would not like the woven seat, but he agrees they are a great choice. They arrived quickly and were well packaged . Beautiful stools.
Date published: 2020-04-06
Rated 5 out of 5 by from Voted the best all around stool—by me! Large enough to be comfortable for everyone, lightweight enough not to damage your hardwood floor, and durable enough to last forever. The stools also look great with a nice transitional style and a color that goes with everything. Glad I found these!
Date published: 2020-04-04
Rated 5 out of 5 by from Best Barstools These are the best barstools! The outdoor woven back makes cleaning so easy. And, the cushions make them so comfortable to sit in! Very pleased with my purchase!
Date published: 2020-03-30
Rated 5 out of 5 by from Fabulous bar stools!!! Great product. I am very pleased with how they look in my kitchen and hold up with small children.
Date published: 2020-03-25
Rated 5 out of 5 by from Love our new counter stools! Beautiful, well built, comfortable. Highly recommend!
Date published: 2020-03-21
Rated 5 out of 5 by from Very comfortable. Look great. Husband loves them to
Date published: 2020-03-19
Rated 5 out of 5 by from Great buy Love these stools! Look great and very comfortable. A little more expensive but I think worth it!
Date published: 2020-03-18
Rated 5 out of 5 by from Great Bar Stools I love these stools! They work perfectly for my kitchen bar and they are comfortable to sit on!
Date published: 2020-03-09
Rated 5 out of 5 by from Very comfortable. Look great. Husband loves them to
Date published: 2020-03-07
Rated 5 out of 5 by from Nice counter chairs The seats are very wide. Sturdy construction. Stylish.
Date published: 2020-03-06
Rated 5 out of 5 by from great addition to my kitchen These bar stools exceeded my expectations. I was worried from some of the reviews, but they turned out great. Assembly was easy. They are very sturdy and I really enjoy the size of the seat and the backrest. My kids love to sit in them, too.
Date published: 2020-03-04
Rated 5 out of 5 by from Amazing stools! I absolutely love these stools! Great sturdy stools for young kids, easy to clean and they look beautiful! Definitely recommend.
Date published: 2020-03-02
Rated 5 out of 5 by from Perfect height! I really wanted to write a review for a several reasons. First, I need to compliment Ballard on how FAST these bar stool got to us! I think they were at our door step within maybe 2 days tops which was wonderful! Usually I feel like those kind of shipments take longer. Secondly they were so so easy to put together. I think they look great in our kitchen. This isn’t our forever home so we didn’t want to beyond over board with the price of a bar stool. These were perfect. We got them on sale for $209 a piece. Our breakfast bar sit sooo high. I’ve ordered other bar stool and they just didn’t cut it height wise. But these are perfect. Thanks Ballard!!!
Date published: 2020-02-19
Rated 5 out of 5 by from Great counter stools: sturdy and stylish These counter stools are exactly what I wanted for my kitchen. They are strong enough that my 6' 2" husband feels confident in their durability and my kids haven't tipped them over while leaning back in them. They are comfortable to sit in with a perfect seat depth and the seat backs are at a comfortable angle. The design is stylish and looks great with my kitchen.
Date published: 2020-02-17
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