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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Signature Velvet Drapery Panel is rated 4.7 out of 5 by 54.
Rated 5 out of 5 by from Velvet drapes These are heavy and beautiful . Will buy more and I highly recommend them.!
Date published: 2019-09-23
Rated 5 out of 5 by from Beautiful and elegant Beautiful and elegant. I love the addition in my dining room. Adds the perfect amount of texture
Date published: 2019-09-05
Rated 5 out of 5 by from Just the Thing Consistent quality despite purchasing 4 panels at different times. High quality construction. Looking forward to many years of life from these.
Date published: 2019-08-11
Rated 5 out of 5 by from Drapes and customer service Beautiful drapes and chandeliers!!! Exactly what I wanted, colors, dimension and quality are outstanding.. Store associates took a lot of time helping me select the right choices, and we’re price conscious to help me budget for the entire house...drapes, chandeliers etc... Both product and service is A+++
Date published: 2019-08-06
Rated 5 out of 5 by from LOVE LOVE LOVE these drapes! Love these drapes!! Beautiful, elegant and perfect!
Date published: 2019-07-26
Rated 5 out of 5 by from Thrilled I debated on the color before heading into the store. I think it’s important to see these before ordering because I ended up choosing a different color. I am very pleased with the drapes. They look very elegant and they hung perfectly out of the package (I steamed some of the major creases). Very very happy.
Date published: 2019-06-15
Rated 5 out of 5 by from Beautiful, rich color I recently hung these drapes in my master bedroom to replace some very old, dark, dated Austrian shades. I chose the emerald drapes in the 108” length. The drapes are well made, lined and weighted at the hens. I used the large drapery rod in gold with the crystal tapered finials. I love the dramatic look the drapes give the windows and the whole room. Although the finials don’t show up that well in the photo, they finish off the look with a lovely sparkle.
Date published: 2019-06-06
Rated 5 out of 5 by from Dramatic! I've been eyeing these for awhile now. Finally purchased when they went on sale. So dramatic and beautiful. Great quality. Throw them in the dryer (on low)for a few minutes before hanging to get the few wrinkles out.
Date published: 2019-06-03
Rated 5 out of 5 by from Beautiful!! I bought these drapes for my den and we love them! They block the light to darken the room which opens on to a covered deck. The drapes look wonderful both inside and outside through the glass.
Date published: 2019-04-05
Rated 5 out of 5 by from Great quality! These drapery panels make my bedroom! I got the dark teal color and they are gorgeous...love them!!
Date published: 2019-02-24
Rated 5 out of 5 by from Elegant drapery I purchased these for a living room makeover I did using a metallic theme. These are gorgeous and lay beautifully. I took them out of the package and put them up fully intending to iron them at a later date but as they hung there they magically got rid of all the wrinkles. They are rich looking and perfect for even a small room
Date published: 2019-01-11
Rated 5 out of 5 by from Stunning On a wing, prayer. Ordered 6 emerald green panels. As these were hung I am certain I shed tears at how beautiful they were. 108” of velvet beauty! So very happy with these. Steaming is must.
Date published: 2018-09-30
Rated 5 out of 5 by from Ink velvet curtains These are just what I have been looking for. So pretty! I'm just disappointed that I have to wait until the end of May to get more of them since they are out of stock.
Date published: 2018-03-19
Rated 5 out of 5 by from Beautiful! These curtains are beautiful. The color is exactly as expected, and they look better in person. Perfect for adding a little drama to our dining room.
Date published: 2018-03-08
Rated 5 out of 5 by from Simply stunning! I love these velvet drapes! They are heavy and well made. They are classic! I don’t think I’ll ever tire of them!
Date published: 2017-11-06
Rated 5 out of 5 by from Gorgeous blue velvet curtains. I love them! The color. The texture. They're perfect.
Date published: 2017-03-11
Rated 5 out of 5 by from Excellent and Beautiful My windows are so tall and the rooms large. I needed to hang up something heavy yet soft. I chose the slate velvet drapes...108 inches in length. There is no better choice than the velvet drapes. Drapes hang straight and beautiful addition to my rooms especially near the fireplaces. Very rich looking but at a reasonable price. Thank you for offering velvet drapes that I have longed looked for. Advise this product highly. Very easy to hang also. D and J
Date published: 2016-03-18
Rated 5 out of 5 by from Gorgeous drapery! Superb quality These drapes far exceeded my expectations. I upgraded the window treatment in a guest bedroom with the dark teal drapes and brass hardware. The quality is very good and they look very expensive. I added a small custom accent pillow made of the same material and it transformed the room.
Date published: 2016-01-28
Rated 4 out of 5 by from Good value window treatment Rich velvet fabric with excellent blackout lining. Hangs well.
Date published: 2020-03-08
Rated 4 out of 5 by from Great value Quality fabric and lining in a well made panel. It’s a great product for this price point. I would definitely buy from Ballard again.
Date published: 2020-02-08
Rated 4 out of 5 by from Emerald Green Beautiful! These drapes are true to color and are the perfect accent for any room.
Date published: 2019-11-19
Rated 4 out of 5 by from Very nice They are quite lovely...however turn purple after extended period in sun
Date published: 2019-09-21
Rated 4 out of 5 by from Great choice Not a decorator here, but made a good choice, now buying for another room in the house, well made good colors, nice to see in store for true color show.
Date published: 2019-07-30
Rated 4 out of 5 by from Velvet panel The fabric and lining are nice and thick, which is what I would expect at this price point. The thin fishing line type loops sewn in to the top for hook hanging are easily broken. One should use the rod pocket or pin-on hooks.
Date published: 2018-07-09
Rated 4 out of 5 by from Inconsistent Sizing, But Worth the Price I agree with previous reviews which state that the panels have inconsistent sizing. Having ordered these in the past, I knew this going in. Since I was ordering for 6 windows over 3 rooms, I took them all out of the package and sorted by size (ranging over about 1.2 inches) and adjusted rod heights accordingly. Still, the fabric is fantastic and the price is considerably cheaper than custom made or ordering from a pricier company. Also, do yourself a favor and get a garment steamer to get the wrinkles out.
Date published: 2018-03-01
Rated 2 out of 5 by from Velvet Panels I was disappointed with the darkness of the color and when they are closed the light that filtered thru is burgundy color not dark gray. Also one panel had 9 rings and the other had 10. The velvet fabric was of quality.
Date published: 2019-11-08
Rated 2 out of 5 by from Color fades quickly from sun I bought the emerald and plum drapes. They have been up for about 8 months. The emerald drapes are already noticeably faded on the edges where the sun hits. The plum drapes are on a window that doesn’t get much light, so I haven’t noticed fading on them. For the cost of these drapes, one would think they would use fabric and dye that was meant to be exposed to the sun. Very disappointing.
Date published: 2019-03-23
Rated 2 out of 5 by from Emerald Green Velvet Drapes I purchased the emerald green velvet drapes and the color is definitely not emerald green. It looks more like a sage green.
Date published: 2019-01-21
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Product:DC176-Signature Velvet Drapery Panel