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Suzanne Kasler Carson Desk Chair with Brass Nailheads

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our White Glove Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home white glove service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Suzanne Kasler Carson Desk Chair with Brass Nailheads is rated 4.8 out of 5 by 4.
Rated 5 out of 5 by from Gorgeous This chair has exceed my expectations. If you are considering it, please pay attention to how deep it is from front to back and its scale. I love it but it's a little larger than I thought it would be.
Date published: 2016-10-08
Rated 5 out of 5 by from Comfortable and Practical Just received my Carson desk chairs for my home office. Paired them with the Tuscan Cream desk and lateral files and they look fantastic. I work long days in these chairs and find them very comfortable. They swivel and are height adjustable with the touch of a button. Very pleased with entire home office and Ballard Design quality.
Date published: 2016-08-11
Rated 5 out of 5 by from Beautiful and functional I ordered the Suzanne Kasler Alexandra Desk Chair with Brass Nailhead in a beautiful teal microfiber. The upholstery workmanship is top-notch and the seat pad is comfortable. While I was leery of ordering a custom, upholstered chair without being able to sit in it, I'm happy with the product, and was happy with the delivery process to my entryway--they let me try it out to make sure it was okay. My only complaint was the wait, which was due to it being custom, and a little confusion about how the controls worked. Why did I choose this chair? I wanted a stylish and comfortable upholstered desk chair for my home office, and only Ballard Designs offered appealing designs that I could get in a color I wanted and a reasonable price point. I liked several offered styles, but what made me go for the Alexandra model was that it has tilt control in addition to adjustable height and a rolling base, and because I like the unique shape of the curved "wings" and the arms that allow me to be supported in a variety of positions (including cross-legged!), which is nice when working for long periods of time. It will be interesting to see how the microfiber holds up, but I chose it over velvet for easier care, and it looks gorgeous.
Date published: 2015-12-05
Rated 4 out of 5 by from Gorgeous I got this chair in the coral colored Suzanna Kasler Linen fabric with the weathered finish. It's GORGEOUS. Very good quality and very well made. It's a heavy, solid chair. The ONLY problem I have with it is that the seat doesn't go down low enough for me - I sit too tall. But other than that it's amazing.
Date published: 2015-09-12
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UF021-Suzanne Kasler Carson Desk Chair with Brass Nailheads
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