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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Buchoz Botanical Blue Art is rated 4.5 out of 5 by 24.
Rated 5 out of 5 by from Delighted with print AND mirror I remodeled a small bath and chose this print to accent the grey marble and to compliment the silvery bronze mirror, also from Ballad Deigns. All the print designs were so lovely that I let my grown daughter pick the one she preferred seeing when she came to visit. The print was on back order but arrived much sooner than expected, just in time for Christmas.
Date published: 2017-01-12
Rated 5 out of 5 by from Beautiful! I purchased I and III. I love them! The frame is a silvery color, but has some warmth in it. I love that that they're matted and that the background is a pretty crisp white. It makes them look timeless and cheerful. I did have a problem with a damaged frame, but customer service took care of me and shipped out a new one very quickly. Ballard Customer Service is the best!!!
Date published: 2016-11-16
Rated 5 out of 5 by from Beautiful These pictures are exactly as I had hoped they would be. And I was impressed with the speed of delivery. Would definitely recommend Ballard Designs.
Date published: 2016-07-09
Rated 5 out of 5 by from Beautiful! I have been looking for that "perfect" picture to put in my new home's bathroom for over a year and this did not disappoint. Beautiful picture, frame, and matting. I love it! I always have great luck with the wall décor that I order from Ballard's.
Date published: 2015-08-28
Rated 5 out of 5 by from Beautiful Prints These prints are lovely and look far more expensive than they were. The frame is an antiqued silver and the colors in the prints are taupe and light blue on a white background. The mats are an ivory color. They look fantastic and high quality. My only complaint is that it took two months to get them from the time I placed the order. Every week I would receive an email pushing the delivery date back one week. When they did arrive they were packaged securely and arrived in excellent condition. Highly recommend them if you are prepared to wait to receive them.
Date published: 2015-03-20
Rated 5 out of 5 by from ABSOLUTELY BEAUTIFUL These prints were beautiful in the catalog. When they arrived I was stunned that the pictures of them did not do justice to these prints. They are gorgeous. The colors are vivid and pop out at you. I would highly recommend these prints.
Date published: 2014-11-08
Rated 5 out of 5 by from Exactly what I was looking for I bought 4 pictures for my bedroom - they are more vibrant than the catalog shows - they pop off my yellow gold walls. Simply elegant!
Date published: 2013-02-03
Rated 5 out of 5 by from Buchoz Botanical Prints These prints are a lovey addition to my foyer! If the color matches your decor don't hesitate to purchase them. The first set I received were damaged but the customer service was excellent and replacements were sent out immediately. I am a very satisfied customer.
Date published: 2013-01-20
Rated 5 out of 5 by from Touch of Class I hesitated to purchase these prints because I wasn't sure the colors would be as they appear on-line. I'm happy to say, that they look just like they did on the web, only a bit better. The colors are soft, without having a faded appearance. The frames and matting are high quality and these prints are the perfect finishing touch in the master bedroom. We have a king-sized bed and I had initially ordered two prints to hang over the bed, but quickly realized the space needed three prints.
Date published: 2012-12-30
Rated 4 out of 5 by from Pleased with product; not with delivery These pictures are absolutely stunning, when they finally arrive and are not damaged. Ordered 6. 1 on back order (> 1 month), 3 arrived just fine and 2 arrived late and damaged. Don't think damage was due to shipping as the packaging was thorough and unblemished. Placing these in a large formal master bath with lots of brushed nickel fixtures, and the picture frames coordinate beautifully. The 2 replacements for damaged items and the back order are supposed to arrive this weekend. keep your fingers crossed for me.
Date published: 2016-06-02
Rated 4 out of 5 by from problems with the hangers I ordered all 6 of these prints and plan to hang them in a group like Ballard shows in the photograph. They are beautiful and the blue is very vibrant. They appear to be very high quality and look expensive. My only complaint is that the hangers attach differently on all the prints, making it very difficult to hang the prints in a straight line. I plan to purchase my own hanging hardware to attach to the prints correctly to make hanging easier. One of the hangers is completely crooked. Some of the hangers are attached at the very top of the frame, while others are and inch or so down from the top. This is fine if you are only purchasing one print, but not if you plan to hang them in a group.
Date published: 2015-05-06
Rated 4 out of 5 by from Nice There were several delays in shipment but I was kept informed. I ordered the whole set. A bit expensive, but I feel they are good quality.
Date published: 2014-06-02
Rated 3 out of 5 by from Slight difference in Mat color I absolutely love these beautiful prints! I have been so disappointed though because one of the four that I ordered has a mat color that has a yellowish hue. I sent it back and ordered a different print in the hopes that that mat would match, but it too came with a yellowish hue. I’m going to try again in the hopes for a match. We shall see. Even though it is slight, I can still tell a difference. When hanging together, it is noticeable. I sure hope Ballard resolves this issue.
Date published: 2019-12-01
Rated 3 out of 5 by from Love the prints, not crazy about the frames These prints are exactly what I was looking for to finish the update of my bedroom. However, the quality and workmanship of the frames is less than desired. The hangers were not placed evenly on the back, making for more difficult hanging, and the frame itself is not the best. I would prefer to buy the prints and have them framed myself. Since that was not an option, and I love the prints, I made it work.
Date published: 2017-03-23
Rated 2 out of 5 by from Poor Frame Quality While the print is of great quality and looks exactly as presented online, the frame was extremely disappointing. After removing the cardboard on each corner the metallic paint appeared chipped/rubbed off. It looks like total rubbish. I'm very disappointed.
Date published: 2015-05-09
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