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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Preserved Boxwood Topiary is rated 4.8 out of 5 by 274.
Rated 5 out of 5 by from Nice quality and attractive The preserved boxwood is full and very good looking. It is a real plant that has been preserved rather than a faux plant. That makes all the difference. The planter is also attractive.
Date published: 2022-12-05
Rated 5 out of 5 by from Classic Long Lasting Decor Jusr bought the small dome topiary. Have had the larger triple ball topiary’s for years. They still look great. Highly recommend.
Date published: 2022-11-08
Rated 5 out of 5 by from Topiaries Absolutely love my topiaries! Love Ballard designs too!
Date published: 2022-11-01
Rated 5 out of 5 by from Boxwood Topiaries Beautiful boxwoods! Very well packed, arrived in perfect condition. Items are exactly as shown on website.
Date published: 2022-09-07
Rated 5 out of 5 by from Boxwood topiary Refreshed and replaced existing topiaries. Perfect!!
Date published: 2022-09-04
Rated 5 out of 5 by from Perfection! Smells, feels & looks authentic! Beautiful arrangement. Perfection! I placed wired ribbon bows between the balls and it’s absolutely adorable!!!
Date published: 2022-09-03
Rated 5 out of 5 by from Classy double balls, water lightly twice a month I ordered the double ball Topiary and it is beautiful. I have one on either side of my TV
Date published: 2022-08-06
Rated 5 out of 5 by from Stylish topiaries We’ll made, elegant topiaries that are super versatile. They complement any room.
Date published: 2022-08-05
Rated 5 out of 5 by from Love! This is my 3rd topiary purchase from Ballard's. They are the perfect touch for a mantel or sideboard, etc. I've had some for 4 years and they still look new.
Date published: 2022-06-24
Rated 5 out of 5 by from exquisite and stunning! Delightful to enjoy these bright green additions in my kitchen. I did paint the base a color for my decor
Date published: 2022-04-27
Rated 5 out of 5 by from Topiary I got the large round one and it's the perfect amount of greenery to my living room!
Date published: 2022-04-16
Rated 5 out of 5 by from Topiary Great quality, vibrant color. I added a felt pad to the bottom of my pot and placed it on dining table
Date published: 2022-04-14
Rated 5 out of 5 by from Great addition to the den. It’s beautiful Takes no care at all. Maybe a water spray here and there.
Date published: 2022-03-23
Rated 5 out of 5 by from Preserved Boxwood Topiaries Love these boxwood topiaries. They are a little pricey but we’ll made and container is heavy. Packaged well and received fairly quickly. Would recommend.
Date published: 2022-03-07
Rated 5 out of 5 by from Just what we were looking for... We have a furnished garden room or porch with several orchids. We have been unsuccessful cultivating a live topiary for the coffee table so purchased the double ball preserved Boxwood topiary. We are pleased with the purchase. It is just what we were looking for and it looks very realistic. It would have been nice if a saucer was available to match the pot. I subsequently purchased one from another source.
Date published: 2022-02-24
Rated 5 out of 5 by from Great looking boxwoods! very pretty boxwoods . I like the larger size. I did spray them and left a towel under them that night and the towel had yellow spots the next morning. The spots did come out of the towel when washed though. Glad I bought them.
Date published: 2022-01-29
Rated 5 out of 5 by from Preserved boxwood- looks fabulous Really amazed at the look. I hope it lasts a long time. I will spritz it 2 times a month. Have kept it from bright light. Bought it as a gift but loved it so much I kept it for my bedroom.
Date published: 2022-01-18
Rated 5 out of 5 by from Preaerved Boxwood Topiary I've been satisfied with all of my Ballard's purchases.
Date published: 2021-12-15
Rated 5 out of 5 by from Beautiful! Beautiful addition to my bookcase, exactly as expected!
Date published: 2021-11-15
Rated 5 out of 5 by from Expensive but worth it Very pretty and real. Smaller than I thought, be sure to measure. Expensive but super high quality.
Date published: 2021-11-08
Rated 5 out of 5 by from I Bought Both! Love them--I bought both the large & small containered balls. I have the large one on my buffet and the small one on a decorative shelf...sooo pretty.
Date published: 2021-09-10
Rated 5 out of 5 by from Nicest one I've seen I purchased the two ball topiary. Pricey but I decided to go for it and wasn't disappointed. Arrived undamaged and looks very real. Love the pot it comes in. Goes perfectly with my Mediterranean decor.
Date published: 2021-07-18
Rated 5 out of 5 by from Perserved Boxwood Topiaries So far, soooo perfect! They are a happy addition to our fireplace mantle. I originally purchased them to go on sconces located on either side of a French tapestry on our stair landing but alas they were too large. They are of great quality so the search for the perfect placement was necessary. Thanks for a fabulous product and shipping/packing was superb!
Date published: 2021-05-31
Rated 5 out of 5 by from Perfect little accent piece! This is exactly what I was looking for - for a small, entry-way table. Very nice looking. Rich color and small, smooth leaves. Perfect.
Date published: 2021-05-30
Rated 5 out of 5 by from Boxwood Topiary Beautiful and well made! They are exactly as pictured!
Date published: 2021-03-05
Rated 5 out of 5 by from Large Preserved Boxwood Topiary -- beautiful Beautiful rustic yet classic vase, the preserved boxwood has a terrific color, it is dense and well-shaped. It look great in my black bookcase. Formal, yet updated. I have no idea yet how long the color will remain fresh and green. I plan to mist it monthly.
Date published: 2021-03-04
Rated 5 out of 5 by from Beautiful accent piece This is such an attractive, versatile, accent piece. Looks beautiful wherever you place it.
Date published: 2021-03-04
Rated 5 out of 5 by from Beautiful One of my favorite Ballard items. I added bows between the greens fir holidays.
Date published: 2021-03-04
Rated 5 out of 5 by from Boxwood purchased for a gift I sent this to my daughter-in-law for a Christmas gift. I have not seen it in person, but she said she loved it.
Date published: 2021-03-04
Rated 5 out of 5 by from Boxwood topiary Very plush and well made. In nice pot and sturdy as well.
Date published: 2021-03-04
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