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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Birch Log Bundles is rated 4.7 out of 5 by 139.
Rated 5 out of 5 by from Birch log bundles Great addition to fireplace for decor. Bought one small and one large
Date published: 2020-11-16
Rated 5 out of 5 by from Great Look! I have a fireplace in my living room but it is decorative only right now. So, thought I'd try these with some fairy lights. Wish they were a little bigger, but still look great. Everything from Ballard is quality!
Date published: 2020-10-27
Rated 5 out of 5 by from Great birch bundles!! Nice size, realistic looking! Fit well in tin can I had for fall decor. Good purchase.
Date published: 2020-10-20
Rated 5 out of 5 by from A bundle of happiness I had been searching for some birch logs to wrap with tiny lights for my fireplace and these logs were perfect. The quality of the logs is exceptional and I have received so many compliments on them. Each time I illuminate them, they make me smile, even in the midst of what the world is going through. Thank you Ballard Designs for giving me some little moments of joy.
Date published: 2020-10-17
Rated 5 out of 5 by from Very well made and larger than i thought Use in light colored woven baskets that set on each side of my fireplace. They look very nice
Date published: 2020-09-30
Rated 5 out of 5 by from Pretty touch to our fireplace! Lovely addition placed inside our fireplace during the summer months. This winter I plan to put them in a metal bucket as an accent for our fireplace.
Date published: 2020-09-22
Rated 5 out of 5 by from Very pretty against my limestone fireplace I bought these for the wood box built into my limestone fireplace and they are perfect! I need a few more bundles to make the look into what I want, but birch logs are exactly what it needed.
Date published: 2020-09-19
Rated 5 out of 5 by from Birch logs For a large fireplace, I recommend at least 4 bundles. I ordered 2 and plan to order more. My two look a bit lonely, though vert attractive!
Date published: 2020-08-08
Rated 5 out of 5 by from Great Look Exactly what I expected. Gives a clean fresh look to an idle fireplace.
Date published: 2020-01-07
Rated 5 out of 5 by from Perfect for the Living Room! These are real birch logs, which gave our living room such a warm vibe. I love the texture on these, and they go perfectly by the fireplace!
Date published: 2019-12-25
Rated 5 out of 5 by from These birch logs will be up all Winter! Great birch logs! I bought 1small bundle and 2 large and placed them in an oval galvanized tub with pip berries and fairy lights and they’re beautiful!
Date published: 2019-12-06
Rated 5 out of 5 by from Christmas It’s wood!! Bought to add to a wagon I placed near fake birch Christmas trees!
Date published: 2019-12-06
Rated 5 out of 5 by from Perfect for our electric fireplace The logs are beautiful! Exactly as pictured. We purchased the small bundle to use as logs in our electric fireplace. The rope and staples can be removed by using vise grips. Wonderful price! Sorry I could not rotate image.
Date published: 2019-10-11
Rated 5 out of 5 by from Logs add a touch of nature to the home Nice selection of birch logs. Great to feature in a basket, by the fireplace. They can be used on the porch with evergreen wreath on the door, during the holidays.
Date published: 2019-10-08
Rated 5 out of 5 by from Great Value Perfect in my fireplace for the months it doesn’t get used and such a good price.
Date published: 2019-09-16
Rated 5 out of 5 by from Modern looked fireplace birch logs! Just perfect in my fireplace. Stacked inverted 3 high on my log rack, then placed black lava rock. The black/white completes a clean stylish look.
Date published: 2019-09-08
Rated 5 out of 5 by from Brightens The logs brighten interior of fireplace, also added battery powered string light behind logs for added effect.
Date published: 2019-08-02
Rated 5 out of 5 by from Awesome I am extremely happy with my new birch logs. They look very real and are heavy just like a real log would be. I couldn't be happier with the ambiance they give off on the hearth.
Date published: 2019-06-03
Rated 5 out of 5 by from Great price for product Happy with price and decorative accent the wood adds to the room
Date published: 2019-04-19
Rated 5 out of 5 by from beautiful addition to my fake fireplace." just what I was looking for my fireplace when not in use, Bets searching by the roadside looking for fallen birch trees.
Date published: 2019-03-09
Rated 5 out of 5 by from Very realistic looking When I opened the package, I thought that I had received actual wooden logs as they looked very realistic to me. My only regret is that I didn't buy the larger size as they are smaller than I had expected even though I had measured beforehand. Very pleased with them.
Date published: 2019-03-09
Rated 5 out of 5 by from Just what I wanted I saw them on Fixer Upper but was able to get them from Ballard right away. I was ready to throw out my fire place screen but with the logs behind it looks totally polished.
Date published: 2019-01-03
Rated 5 out of 5 by from Love them!!! Great size birch wood logs! They look beautiful in a metal bucket in my porch! Very pleased with this purchase!
Date published: 2018-12-04
Rated 5 out of 5 by from The logs were what I expected very happy with them I love the logs they look so good next to my fireplace. I have gotten wonderful compliments from my friends and family.
Date published: 2018-11-18
Rated 5 out of 5 by from Perfect for my fireplace These logs give me just the look I have wanted for the fireplace when it's not in use.
Date published: 2018-10-18
Rated 5 out of 5 by from Perfect solution These were exactly as described. And look great in our log storage
Date published: 2018-10-09
Rated 5 out of 5 by from Logs I love these logs. This is the only place I could find these, and they look great. Leave it to Ballard Designs to do it right!
Date published: 2018-07-16
Rated 5 out of 5 by from Exactly what I wanted! I have been looking for these logs for awhile and found exactly what I wanted at Ballard Designs!!!
Date published: 2018-07-15
Rated 5 out of 5 by from Very Good Quality I bought the Birch log (size s) almost month ago. Very beautiful and looks well in my living room.
Date published: 2018-04-16
Rated 5 out of 5 by from Perfect birch logs I am 100% pleased with this purchase. They look great next to the stone fireplace in my library. I was worried they would be too light (white), but they are a perfect creamy color.
Date published: 2018-03-02
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Product:AS098-Birch Log Bundles