Please enter valid email address.Your password will be reset and sent to your email account. Enter your Email Address and click 'Continue'Example: name@domain.comFor further assistance in retrieving your password, please call:
(800) 536-7551SubmitCancelForgot PasswordClose/BallardDesigns/US/Global/Popups/forgot_passwordEnter your email address
When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
18
If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Suzanne Kasler Greek Key Duvet Cover is rated
4.3 out of
5 by
164.
Rated 5 out of
5 by
Karen59 from
Gorgeous BeddingAbsolutely gorgeous duvet! The Greek key detailing is thick sew on ribbon of wonderful quality. You can’t go wrong with Ballard bedding.
Date published: 2021-10-06
Rated 5 out of
5 by
Wendi H from
Greek Key ShamBeautiful as pictured-color is true navy unlike the Pom Pom shams I returned
Date published: 2021-09-22
Rated 5 out of
5 by
Chris M L from
Pillow ShamThe cloth is thick and the pillow keeps its shape.
Date published: 2021-07-06
Rated 5 out of
5 by
DebsH2O from
ShamsObsessed with Greek key . Love the shams! I bought in the pale grey/blue.
Date published: 2021-06-21
Rated 5 out of
5 by
Barbie KSC from
King Greek Key Duvet and two ShamsI bought the King Duvet and
shams, with the navy trim for a shower gift! It is Beautiful bedding. Very Crisp, classic style!
Date published: 2021-04-04
Rated 5 out of
5 by
DawnPin from
Quality DuvetI have been debating this duvet for months. I am glad I finally pulled the trigger. I am in love with this set. It is stunning.
Date published: 2021-03-27
Rated 5 out of
5 by
Lola505 from
Suzanne Kasler Greek Key ShamI paired the Suzanne Kasler Greek Key shams with the Suzanne Kasler Portofino Duvet, both in Sky in order to have a bit more interest. They pair nicely, the sham fabric is somewhat rougher than the duvet but look nice and complete my bedroom Spring makeover.
Date published: 2021-03-14
Rated 5 out of
5 by
Mary Elizabeth from
Bedding Collection is now completeVery nice addition to my the bedding collection. I love that I was able to personalize these .
Date published: 2021-03-14
Rated 5 out of
5 by
Y Duncan from
Perfect for any bedroomLove the navy and white ! Can’t go wrong with a Greek key border and perfect for a guest room or any bedroom. Gender neutral but depends on what other colors you accessorize with.
Date published: 2021-03-14
Rated 5 out of
5 by
Y Duncan from
Great clean lookCrisp and clean look! Love the Greek key border!!!
Date published: 2021-03-14
Rated 5 out of
5 by
Andrea E from
Top quality Euro ShamBeautiful classic sham. Very happy with my purchase.
Date published: 2021-03-14
Rated 5 out of
5 by
Janis Wohlgemuth from
Sha.sLove these shams! Very classic and crisp looking.
Date published: 2021-03-04
Rated 5 out of
5 by
BridgetG from
LovelyBeautiful, sturdy, and easy to fill with the duvet. We were worried white bedding would look sterile or like a hotel set. It is neither. Looks lovely in our room.
Date published: 2020-09-04
Rated 5 out of
5 by
Laura s from
Greek Key ShamThis is a great looking sham and keeps its shape. It requires occasional ironing but too be expected with linen/cotton.
Date published: 2020-09-01
Rated 5 out of
5 by
Dtayloredinteriors from
Very Pretty!Turned out beautifully although the font I chose didn't work well with the "S".
Date published: 2020-06-28
Rated 5 out of
5 by
Rnmomtotwo from
Pretty beddingBeautiful bedding! This is my second time purchasing, so you know I must love it. The first time I bought the spa blue in a queen size. This time the indigo in a king. Our bed has a topper, so the duvet doesn’t quite cover down to the box spring. I guess I need an oversized king. Not Ballards fault, of course!
Date published: 2020-06-12
Rated 5 out of
5 by
LizzieH from
Beautiful as expectedIn love with this set! Need to get some fluffier pillows to fill out the shams, but they’re stunning with white embroidery on the white fabric!
Date published: 2020-04-12
Rated 5 out of
5 by
StephanieLP from
Loved it twice!We love this bedding, it always looks so nice! It is our second one, after our dog decided that he really liked it also! It is expensive, but it is easy to clean, and looks great!
Date published: 2019-10-28
Rated 5 out of
5 by
Katpar from
Great purchase!Classic and beautiful! I have loved having this on the bed and it ties in perfectly with the color of our room.
Date published: 2019-10-08
Rated 5 out of
5 by
J Town from
Great colorPerfect update for existing bedding. Durable and well made
Date published: 2019-08-10
Rated 5 out of
5 by
mckm91 from
Love this bedding!I ordered this in SKY and was very surprised at the quality and aesthetic appeal of this bedding in person. I was looking for something that would give our master bedroom a crisp and clean look with just a touch of color and this worked out perfectly!
Note: In person, the SKY color is a lot more gray than the green/blue that you see in the bedroom picture with the paisley print. It is more of a gray/blue like in the first picture of the pillows. Luckily, that's what I was hoping for, but if you're looking for a mint or sea foam color, this may not work for you.
Date published: 2017-11-21
Rated 5 out of
5 by
KristinR2 from
Since I can't edit my previous reviewI reviewed this duvet with one star and a week later received a brand new one in the mail. I have to say that customer service is excellent in that they didn't even post on the comment or try to contact me- they just sent me a new duvet. I did try it again, following the same wash directions and did NOT have an issue with fraying this time. Hopefully I only got a dud the first go around and this new one holds up with continued washes without unraveling, but so far so good! (&& Please update your website to allow me to edit or comment on my previous review!)
Date published: 2017-10-31
Rated 5 out of
5 by
Shanshan from
A lot of design impact!Beautiful! The quality exceeded my expectations. The color and sizing were perfect. Highly recommend to anybody looking to refresh their bedroom with an elegant and timeless style. A lot of impact for your design dollar.
Date published: 2016-11-15
Rated 5 out of
5 by
SouthernPearl from
Excellent quality!Love the high end quality monogram. The feel of the linen cloth is nice substantial weight. I'm sure I will enjoy for a long time!
Date published: 2014-09-20
Rated 4 out of
5 by
Mrs Clark from
Standard shamsI am a little disappointed in the quality of this product. The fabric is not as fine a quality as I have come to expect from Ballard's Suzanne Kastler collection. Also, the Standard shams are actually Queen pillow size (20" x 30"; Standard pillows are 20" x 26") so you may need to purchase larger pillow inserts. I may stitch a 1.5" flange all around the edge so I don't have to get new inserts.
Date published: 2022-09-28
Rated 4 out of
5 by
Shemp from
Nice shamsNice fabric and pattern. Shows well in room. The pattern and color are rich
Date published: 2021-01-20
Rated 4 out of
5 by
Boggs from
Greek Key Duvet CoverIt’s linen so it wrinkles easy. I only use it folded at the foot of my bed so it’s not a problem, however, it wouldn’t work for me if I used it to cover the hold bed. I would want to iron it everyday and I don’t have time for that!
Date published: 2020-03-16
Rated 4 out of
5 by
Carly1 from
Fabric is a little thinner than I expected, but overall a very pretty pillow sham and otherwise well made. Added a monogram which also turned out great!
Date published: 2019-09-11
Rated 3 out of
5 by
Elizabeth dunham from
That was shipped from Ohio to OhioI was unhappy with the high cost of the shipping on such a small box
Date published: 2022-07-10
Rated 3 out of
5 by
Berkshire resident from
Not what I expected.I like the design but the product is stiff. Fine to decorate a bed but not good for actually sleeping in it. It also looks as though it’s going to be a pain in the neck to launder and will require ironing.
