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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Jillian 3 Tiered Stand is rated 4.3 out of 5 by 60.
Rated 5 out of 5 by from Perfect Tier Very well made. You have to be careful when buying tires. I have bought before and they are warped. This one was perfect. Thanks Ballard!
Date published: 2020-01-13
Rated 5 out of 5 by from Jillian 3 Tiered Stand Perfect! Sits on my kitchen counter in the corner and clears my upper cabinets perfectly. I decorated it with decor of season.
Date published: 2020-01-06
Rated 5 out of 5 by from 3-Tiered Stand Style Easy to put together and it will be great fun to decorate for different holidays.
Date published: 2019-09-29
Rated 5 out of 5 by from Three good size tiers So many uses, from fruit to sweets. A real country kitch look.
Date published: 2019-04-21
Rated 5 out of 5 by from Great item!!! I am in love with the quality and style of this piece! It’s exactly what I was looking for and I couldn’t be more pleased!
Date published: 2019-04-15
Rated 5 out of 5 by from Beautiful wood tiered tray! This is my first tiered tray and I absolutely love it! Great quality and great size. I also have the Julian Bowl and love it too.
Date published: 2019-04-12
Rated 5 out of 5 by from Very versatile! The customer photo of the Valentine tray is mine. @dreamsin2boxes . I style it different ways for my Instagram and I love it! It’s solidand detailed and worth the money!
Date published: 2019-03-03
Rated 5 out of 5 by from Good for a variety or uses I liked the looks of the stand right away. It's well-crafted and good for a variety of displays. Most recently I used it as a tower of sweets interspersed with little birds nests and eggs from the craft store.
Date published: 2017-05-06
Rated 5 out of 5 by from Simply Beautuful! I was a little worried by the finish of this 3 tiered stand because it's always difficult to tell what is advertised and actually seeing it in person. This 3 tiered stand is simply stunning. It has a nice rustic feel to the rest of our kitchen. It has a nice smooth finish. It's easy to clean. It's simply flattering and as described.
Date published: 2015-05-24
Rated 5 out of 5 by from MY BEST BOWL FOR THIS YEAR'S ENTERTAINING I've looked at several wood bowls from other retailers and always came back to this one. The beauty and style of this bowl is simple but elegant and looks good with any type of dinnerware you may have. The size of the bowl for me is perfect. I use the bowl for more than serving a salad with, it's great for proofing my bread in. I plan in the near future to buy another one.
Date published: 2015-04-09
Rated 5 out of 5 by from Very cute server Can be dressed up for any holiday or used as a fruit display. Love it!
Date published: 2015-02-22
Rated 5 out of 5 by from Beautiful It was exactly what I wanted. I wanted something to put cookies and desserts on for my New Years Eve party.
Date published: 2014-10-27
Rated 5 out of 5 by from Beautiful wood The tiered stand is beautiful on my counter top. The wood is very unique and the color is different. It can be used in so many different ways. I've put fruit on it - cupcakes - all different things. I've used it in a buffet line too. It is very pretty.
Date published: 2014-10-06
Rated 5 out of 5 by from This product is very attractive. This three tiered tray is not only attractive, but is quite useful. I look forward to using it in my new kitchen. The white washed finish is my favorite and will match any decor. Another feature I like is that it can be separated for easy storage (not that I plan to put it away!). I am very glad to have found it in your beautiful catalog. Thanks!
Date published: 2014-10-05
Rated 5 out of 5 by from Having 3 tiers creates a 3 dimensional serving piece. I love the warmth of this beautiful serving piece. The wood looks rustic, which gives it character, but the finish is smooth to the touch. I can't wait to use it at Thanksgiving to serve a variety of tasty, sweet treats.
Date published: 2014-10-04
Rated 5 out of 5 by from I love the rough hewn grain pattern I did think the bowl would have been a little bigger, but that's ok. I love the serving pieces as well.
Date published: 2014-10-04
Rated 5 out of 5 by from Looks great with any decor This three tiered stand has a distressed finish and works with any decor. It will make a nice center piece decorated for any holiday. It also is a fantastic fruit stand in the kitchen. Great piece!
Date published: 2014-05-27
Rated 4 out of 5 by from Highlights A Table I love it. It is not highly sealed, so will retain food stains. I have it on my island and have fruits avail to grab, together with colorful seasonal items. It is charming!
Date published: 2021-02-22
Rated 4 out of 5 by from Stylish and Practical I love it! It is versatile and stylish. I wish it was sealed wood, giving me assurance of washability! No insight was given in specs! I use damp cloth to clean it.
Date published: 2020-11-29
Rated 4 out of 5 by from Nice but not amazing Beautiful piece but smaller than I expected, despite measuring. Pictures make it appear more grand. But it holds quite a bit and is a pretty finish.
Date published: 2020-05-05
Rated 4 out of 5 by from Pretty but Small It was smaller than I expected but was perfect for displaying/serving appetizers.
Date published: 2019-10-07
Rated 4 out of 5 by from Jillian 3 tier stand Purchased this for Christmas gift for my daughter 2 months ago. I like the fact that it comes apart for storage if needed. One negative is the finish on each tier is not sealed with anything. Its a bit rough and using it for fresh fruit can make stains and ruin the look of the wood.
Date published: 2018-11-29
Rated 4 out of 5 by from Attractive and nicely made 3-tiered wood stand It's hard to find attractive and sufficiently roomy 3-tired stands. This mango wood stand is well made for the price. The color is darker (less of a white-wash stain) than the picture conveys. But it is still an attractive finish and plenty of room for fruit, finger food, etc.
Date published: 2015-01-29
Rated 3 out of 5 by from Nice & useful! It works great in our kitchen ! Reason a 3/5 is because it doesn’t screw together tightly, therefore there is a slight wobble through the whole thing.. it still works but is annoying.
Date published: 2021-03-04
Rated 2 out of 5 by from 3 tier stand Not all the pieces are the same color. Does not look like the picture.
Date published: 2019-12-29
Rated 2 out of 5 by from Not what I was expecting For the price I thought it was going to be a better item, but it's very small, not good enough to hold fruit or heavier things. Maybe I misjudged but for $80 I was expecting something else. Returning.
Date published: 2017-07-07
Rated 2 out of 5 by from Disappointing.. Tray is a cute idea, it's a nice size too. The product was not stained all the way. The wood seems very dry and fragile. Also, the top tray is wobbly. Enclosed a pic of the tray:
Date published: 2017-02-28
Rated 1 out of 5 by from Cute, but terrible quality. Quality not so good. 1st one was broken. 2nd replacement was crooked.
Date published: 2020-01-06
Rated 1 out of 5 by from Avoid this and other Jillian products! I long admired Jillian products in the catalog and finally broke down and bought several of them. Beware: they are not for use with food! I put Ritz and Triscuit crackers on the 3-tiered stand (no cheese or dip) and the wood was permanently stained. I put tortilla chips in the serving bowl with no toppings. Again...permanently stained. The photos in the catalog are very misleading. I used these products one time and they are ruined. I would like to get my money back. Before using the Jillian products the first time, I had sent an email to the Ballard product specialist asking what could be safely used on the mango wood and never got a reply. A big waste of money....
Date published: 2019-02-03
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Product:BT309-Jillian 3 Tiered Stand