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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Ballard Signature Bath Towels is rated 4.5 out of 5 by 112.
Rated 5 out of 5 by from Function and Luxury rolled into one Better than expected. I ordered 1 white bath towel and 1 white face towel just to see. Sometimes towels are too bulky and do not absorb well... Not these! They're the best towels I've ever had. Worth every penny. I'm going to order more for myself and for family as holiday gifts.
Date published: 2019-09-30
Rated 5 out of 5 by from Excellent quality I had to replace high end towels and have been very pleased with the luxury quality and absorption of these towels. I plan on buying more especially for Holiday gifts
Date published: 2019-09-19
Rated 5 out of 5 by from Perfectly soft towel! Lovely quality- repeat buyer of these towels! Beautiful monogram!
Date published: 2019-09-16
Rated 5 out of 5 by from Great towels Extremely good quality...I would definitely recommend.
Date published: 2019-09-14
Rated 5 out of 5 by from High Quality and Luxurious I ordered these bath towels to replace some high end towels we had for 10 years that had become thin and ‘tired’ looking. I am very pleased with the quality. They are soft AND absorbent. I had them monogrammed which was done beautifully. I highly recommend this product.
Date published: 2019-09-12
Rated 5 out of 5 by from Beautiful plush towels these are plush and beautiful. They last through many washes and we love them.
Date published: 2019-08-19
Rated 5 out of 5 by from Best hand towels ever Fabulous towels....very thick, absorbent and wash well. Colors do not fade, and they hold up like no other.
Date published: 2019-08-03
Rated 5 out of 5 by from Superb towels These towels are luxurious. This is the second time I have ordered these monogrammed, and am very pleased with their high quality.
Date published: 2019-07-28
Rated 5 out of 5 by from Bath Towels We did a Viking Riverboat Cruise & afterwards I wanted some luxury bath towels like they had on the boat. Bought these at Ballard’s & they are even better than the ones on the cruise. We love them & will buy more sets. Nice quality.
Date published: 2019-06-02
Rated 5 out of 5 by from Love these towels. Very absorbent. And colors match my bathroom perfectly.
Date published: 2019-05-24
Rated 5 out of 5 by from Luxurious! I love these towels! I actually purchased two different brands that I sent back because either the color or feel wasn’t good. The Ballard’s towels in grey is a striking color because it doesn’t look blah, it’s a rich deeper grey with a hint of violet which is beautiful. They’re also amazingly soft and well made. The only downside is that they’re so luxurious that my cat decided to knead all over one that I left on the floor one morning when I was running late and she snagged it, so now it’s her towel!
Date published: 2019-04-27
Rated 5 out of 5 by from Luxurious Towels These towels are so thick and luxurious! I had them monogrammed and I love them even more. Infact, I order a second set of towels just to make sure I kept a new set for guest. You will be so glad you can show off your towels when you friends and family visit.
Date published: 2019-03-29
Rated 5 out of 5 by from Soft! I bought 4 of these and will be buying more. Very soft and absorbent.
Date published: 2019-03-07
Rated 5 out of 5 by from Excellent quality I purchased these monogram towels for my guest bath. The quality is excellent & monogram is beautiful!!
Date published: 2019-02-18
Rated 5 out of 5 by from The absolute softest, most absorbent towels ever I first bought them for guests only to steal them for myself. Then I bought them for all of my grown children who can't get over how wonderful the are
Date published: 2019-01-18
Rated 5 out of 5 by from Best Towel I've Ever Owned I bought my first set of towels from Ballard a year ago and just purchased a second set in the same color. I can honestly say that I cannot tell the difference between the new towels and the year old ones. They are so soft and plush even after a year of washing and drying. I can't see ever buying another brand of towels.
Date published: 2018-08-14
Rated 5 out of 5 by from One year later... The true test of a towel! I purchased several sets for my husband.They survived above average time in the washer/dryer and still look/feel great! Spa day everyday! We are on our 3rd order!
Date published: 2018-06-15
Rated 5 out of 5 by from Good texture Love quality of towels the absorbency and heavy duty ability’s
Date published: 2018-04-07
Rated 5 out of 5 by from Nice towels These towels are thick and fluffy and nice. My only complaint is that there was not a lighter color of blue/green with which to have them monogrammed.
Date published: 2018-04-06
Rated 5 out of 5 by from Amazing Definitely worth the money. The softest towel ever! They wash very well to!
Date published: 2018-03-08
Rated 5 out of 5 by from Best towels ever These towels are super absorbent and soft, and the size and weight are perfect.I highly recommend this product.
Date published: 2017-09-24
Rated 5 out of 5 by from Luxurious! Hands down, these are the best towels I've ever owned. Luxurious, thick, soft and absorbant. I wish they came in more colors.
Date published: 2017-08-25
Rated 5 out of 5 by from Super soft towels Love these towels, they take a bit of washing to reach optimum absorbency, as any good towel does, but stay super soft.
Date published: 2017-07-12
Rated 5 out of 5 by from Spa day ...everyday! I am ordering more! I caught the Chocolate on sale for my husband for Valentine's Day! Just ordered more and some for me! These are amazing towels!
Date published: 2017-03-17
Rated 5 out of 5 by from High Quality All Cotton Towels After finding so many flimsy cotton towels in stores, I was pleased to find these.
Date published: 2017-03-11
Rated 5 out of 5 by from Fantastic Thick, soft towels!! They are perfectly absorbent & feel so luxurious! I love the size & how well they withstand washing! I should replace all my towels with these.
Date published: 2016-10-07
Rated 5 out of 5 by from BEST TOWELS EVER! Super thick and soft! I'm picky about towels and a bit of a "towel snob", so these fit the bill perfectly! Will be buying more!
Date published: 2016-09-28
Rated 5 out of 5 by from Fluffy Good size. Come out of the dryer smelling great and very fluffy!
Date published: 2016-09-03
Rated 5 out of 5 by from WONDERFUL !!!! Best towels ever. This is my second purchase of these towels, and planning for a third. Very soft, luxurious to touch. Love them.
Date published: 2016-05-21
Rated 5 out of 5 by from Luxurious! I have purchased towels from so many retailers but none of them compare to these. I have paid more elsewhere and the quality doesn't compare. I have washed the Ballard towels a couple of times now and they still look new no pills or snags. I purchased several of the lavender color and they are so beautiful. I just recently purchased the matching bath matts. I love them!!
Date published: 2016-05-19
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Product:FH239-Ballard Signature Bath Towels