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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Bourdonnais Bookcase is rated 4.7 out of 5 by 87.
Rated 5 out of 5 by from Beautiful Bookshelf I purchased this in the oak color. It's beautiful and very sturdy. It fits my space perfectly. Great purchase.
Date published: 2018-09-23
Rated 5 out of 5 by from For those who have already purchased... This bookcase is exactly what I'm looking for to flank both side of my fireplace in the Family Room of my home. When I zoom in on the Mahogany-finished one, the wood finish appears to be distressed. Can any owner tell me if that is how it arrives?
Date published: 2018-08-03
Rated 5 out of 5 by from Sturdy without being bulky I bought this to use in our master bedroom, and it’s a perfect blend of functionality and style. The shelves are nice and strong and yet not too bulky.
Date published: 2018-06-25
Rated 5 out of 5 by from Quality Bookcase Arrived extremely well packaged and in perfect condition. Looks exactly as depicted
Date published: 2018-03-01
Rated 5 out of 5 by from Fabulous bookcase Everything we could have hoped for. Sturdy and elegant.
Date published: 2017-03-25
Rated 5 out of 5 by from Absolutely love this furniture! Fast delivery. Exceptional packaging, arriving without a scratch and fully assembled. The black finish has a designer look and is high quality furniture. Couldn't be more pleased.
Date published: 2017-03-09
Rated 5 out of 5 by from Beautiful bookshelf I needed something to display my cookbook collection and this piece works perfectly. I am pleased with the quality and the delivery worked great. They put it in garage and I placed it in its final location by myself!
Date published: 2017-02-25
Rated 5 out of 5 by from Gorgeous solid bookcase After looking at this bookcase for 6 months, I finally caved in and bought 1 to see how it looks. It arrived professionally by their shipping carrier and they even delivered it into my house. Once unboxed by my hubby an I (which was pretty easy), I was so pleased with the quality, color, design, and how solid it was! I bought the black and its so beautiful. Just dusted it off and used a wood cleaner on the top to shine the top since its exposed in my 2-story great room. If you are exposing the top and are curious if its flat, its NOT a flat top. It dips in a little but its black and perfect to place a vase or decorative item. This bookcase exceeded my picky expectations so much that I bought another one to match side by side my fireplace, Ballard even offered me the same sale price! If you are not sure, like I was for months, trust me - You will not be disappointed in this bookcase! It's a solid beauty!
Date published: 2016-10-13
Rated 5 out of 5 by from Solid product Hefty, solid product. very pleased with the quality and design.
Date published: 2016-10-03
Rated 5 out of 5 by from Two big thumbs up for this beautiful bookcase! Just received this bookcase - it's beautiful, well made and finished, and great delivery service. If you love the style (and I do!) do not hesitate to purchase it.
Date published: 2016-09-26
Rated 5 out of 5 by from love it Sturdy, well made and nicely finished. Love the rich brown stain.
Date published: 2016-03-11
Rated 5 out of 5 by from Very pleased with the quality. This is a very high quality piece of funiture. It arrived in perfect condition as it was extremely well packaged. We bought it to store our stereo, DVR and computer related electronics in our living room. There is ample storage space and it looks very nice in the room.
Date published: 2015-09-02
Rated 5 out of 5 by from Bourdonnais Bookcase is striking and well made This bookcase arrived in perfect condition and I was very pleased with the finish and craftsmanship. It surpassed my every expectation. I ordered the Belgium Oak finish which is very well applied having a glazed look in the catches of the cabinetry. I am considering ordering another one for a different area in the house in the Mahogany finish. You won't go wrong with this purchase.
Date published: 2015-07-16
Rated 5 out of 5 by from Very nice piece. As described. Very happy. Item as described. Delivery two days later than originally scheduled. Will order other items in the future.
Date published: 2015-06-05
Rated 5 out of 5 by from Excellent quality I am very pleased with the quality and look of this bookcase. Excellent value.
Date published: 2015-04-21
Rated 5 out of 5 by from Great quality Always enjoy the craftsmanship from Ballard's product line.
Date published: 2014-12-13
Rated 5 out of 5 by from Great Bookshelf This bookshelf is very nice and s great value for the money. It has great style, is well made, has a nice painted finish and even has level adjustment. I highly recommend this bookcase.
Date published: 2014-12-12
Rated 5 out of 5 by from Well Built! This bookcase came in one piece, and it is beautiful. I was nervous after reading some reviews but I am completely satisfied with this product! It is very sturdy and well built.
Date published: 2014-11-21
Rated 5 out of 5 by from Well built Received in a timely fashion, driver were no help in getting unit in the house or unboxed. Very well constructed.
Date published: 2014-10-26
Rated 5 out of 5 by from very well made and stylish EXACTLY WHAT I EXPECTED FROM BALLARD!LOVE IT!!!!!!
Date published: 2014-10-09
Rated 5 out of 5 by from Beautiful and great quality Shipping / packing was impeccable product is beautiful and great quality
Date published: 2014-06-12
Rated 5 out of 5 by from I am pleased with this piece as it fits just as I imagined it. I am pleased with this piece as it fits just as I imagined it.
Date published: 2014-05-21
Rated 5 out of 5 by from Beautifully finished piece I am very happy with the quality and look of this piece. It is exactly as described and looks just as I thought it would in my living room. I am also pleased with the fact that it arrived as stated and I did not have any assembly required. This is as close to buying furniture from a brick and mortar store as possible.
Date published: 2014-03-26
Rated 5 out of 5 by from Just as pictured, high quality This bookcase looks just like the picture and best of all came fully assembled!
Date published: 2014-01-29
Rated 5 out of 5 by from Well Made-Good Value Great product, well made and good value because it was on sale. Loved the fact that no assembly was required. Incredibly sturdy. It was delivered right inside the house. I just wish a "white-glove" service had been available to un-box and carry the bookcase upstairs. Really great piece of furniture. Will probably purchase more.
Date published: 2013-09-19
Rated 5 out of 5 by from Excellent quality & true to picture I was really hesitant about buying furniture online, but after reading consistently great reviews, I bit the bullet and bought a set of the Bourdonnais Bookcases in Mohagany. They came pre-assembled (which I loved), they were very well packed and they surprisingly have 4 levelers on the bottom so that you can level the bookcases on uneven hardwood floors (which I did!). They also come with brackets to secure the bookcases to the wall, so that top-heavy items won't tip the shelving, but I haven't installed that. These bookcases help complete my keeping room area and give me a beautiful place to display my favorite books and other nick-nacky, antiquey things! I <3 these bookcases!! Now I just need to complete my wall art and I'll be done!
Date published: 2013-05-18
Rated 5 out of 5 by from Great quality It's very solid and very attractive. Exactly what I expected from the photos. No assembly required was nice too.
Date published: 2013-03-28
Rated 5 out of 5 by from Beautiful bookcase Unique & beautiful! Packed well & delivered professionally. Easy enough to remove from box alone and move a short distance. Love the finish.
Date published: 2013-03-27
Rated 5 out of 5 by from Glad I bought this product I love the bookcases. They are just what I was looking for. Being open in the back and on the sides provides an openess and makes the room look bigger and provides nice design. Bookcases are well made.
Date published: 2013-03-21
Rated 5 out of 5 by from The most elegant addition to a room I loked for the right bookcase for such a long time before finding the Bourdonnais bookcase. It's such a striking piece of furniture and big enough to support larger art books as well as objects. It adds elegance to a room without taking all the attention. The bookcase arrived without a scratch, well packed, already assembled and was a breeze to move with two people. Highly recommended!
Date published: 2013-03-16
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