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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Eastman Secretary Desk - Standard is rated 4.5 out of 5 by 451.
Rated 5 out of 5 by from Double the desks. I love that you can use this desk in an open or shared area and just close it up when not in use. The size is perfect and fits well into smaller spaces. Its well made. The built in power strip is very convenient for hiding cords. The drawers are deep and spacious. When closed it doesn't look like a desk so is perfect for hallways or off a living/dining room. I love it so much I have two-cream and black.
Date published: 2023-05-18
Rated 5 out of 5 by from Great experience The desk is a great size and holds my computer, files, and a few books that I need to use regularly. The delivery team was very professional and make sure it was level before leaving. I would buy from Ballard again.
Date published: 2023-02-09
Rated 5 out of 5 by from Good looking desk Desk is well made. Great way to store files and a laptop when you don’t have a dedicated office. Make sure to unpack the rails for the file drawer when it is delivered.
Date published: 2022-09-29
Rated 5 out of 5 by from Great buy! I was hesitant to order it for months after reading the negative reviews. But I liked it so much that I decided to take a risk. The delivery was quick and smooth, customer service very helpful. I was delighted when I finally placed it in the corner I always imagined it to be. Indeed, it is a great secretary desk for small space. I find it elegant and well thought out. Cord management and bottom drawer for file folders are great to have. I am satisfied and happy with the purchase and I highly recommend the Eastman secretary desk.
Date published: 2022-09-23
Rated 5 out of 5 by from Glad I bought the Eastman Secretary I love the Eastman Secretary. It is a beautiful piece of furniture. I’m so happy with it.
Date published: 2022-08-31
Rated 5 out of 5 by from Quality furniture Great desk, fits perfectly. Quality furniture, seamless delivery
Date published: 2022-08-14
Rated 5 out of 5 by from Great desk! I love this desk! It looks beautiful and is well made. I an very pleased with this purchase. The only possible concern I would bring up is if you are planning to use the pull down table to write or use a laptop it is quite high so make sure the chair you are using compliments this aspect. We use our desk for storage, electronics etc. so they are out of sight.
Date published: 2022-07-25
Rated 5 out of 5 by from Great purchase Perfect size for a small space. Nice that I can close and hide my office things. Lots of great storage too
Date published: 2022-05-29
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Product:MO196-Eastman Secretary Desk - Standard