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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Seagrass Rug is rated 4.0 out of 5 by 308.
Rated 5 out of 5 by from Very Happy with the Seagrass Rugs I liked the seagrass rug so much I ordered another one. I have both rugs in the black trim and both are placed atop wood floors. One rug is in my family room and the other is in my home office. The rugs lay flat, no curling at the corners, and look beautiful in both rooms. I also purchased the All Surface Universal Rug Pad and it works great--no slippage.
Date published: 2019-10-14
Rated 5 out of 5 by from Seagrass Rug Spa Blue Trim This rug is very versatile and works well with double rugs. Smells strange at first but fads away quickly.
Date published: 2019-10-04
Rated 5 out of 5 by from Natural, complimentary rug I love this rug. It looks great in my kitchen area goes well with my decor.
Date published: 2019-08-13
Rated 5 out of 5 by from Seagrass rug This is a great rug! Very durable and looks beautiful!
Date published: 2019-08-10
Rated 5 out of 5 by from Perfect for my back entry ,well made and looks great too
Date published: 2019-08-02
Rated 5 out of 5 by from Black is classic! I bought two Seagrass rugs trimmed in black for my kitchen, and I love them! They look great with black and white buffalo check hand towels.
Date published: 2019-07-29
Rated 5 out of 5 by from Rug Perfect for my back entry ,well made and looks great too
Date published: 2019-06-30
Rated 5 out of 5 by from Love this rug! I bought this 9 x 12 rug to layer under a Ballard rug I’ve had for many years and still love but it is not big enough for the room. It looks great and is the perfect piece to finish off the room after I had my couch recovered in the peacock color!
Date published: 2019-06-25
Rated 5 out of 5 by from Nice rug This rug is exactly what I wanted in one of my bathrooms. I love the rustic look of it. It was slightly wavy when I unrolled it, so I put a very damp towel on it overnight and it flattened nicely.
Date published: 2019-06-09
Rated 5 out of 5 by from Just love these sisal rugs!! These rugs and reasonably priced and look great and wear well! They will last for years as my ‘summer’ rugs!! I have winter ones from Ballard too!!!❤️❤️
Date published: 2019-05-31
Rated 5 out of 5 by from Well made This rug is perfect inside my front door. Very well made and looks great too!
Date published: 2019-05-26
Rated 5 out of 5 by from Great look, cheap price The sea grass rug looks great in my living room, and the one I bought for my bedroom a couple of years ago still looks great as well.the price could not be beat.
Date published: 2019-04-22
Rated 5 out of 5 by from Great looking I’m so happy I bought the items I did. I should have bought them sooner. Love them !!
Date published: 2019-04-20
Rated 5 out of 5 by from Just what I wanted Brought warmth to the room. My husband even commented how nice it was
Date published: 2019-04-15
Rated 5 out of 5 by from We love this rug!!!! Finally received our Seagrass Rug that had been on backorder. We love the feel and adds so much texture to our dining area. Our cat loves to lay on it too. We ordered the 6x9 and the 2x3. Worth the wait....you won't be dissapointed if you get this rug
Date published: 2019-03-01
Rated 5 out of 5 by from Fabulous Rugs These rugs are amazing!!! I’ve purchased 2 rugs & a runner. Love them. Will be buying another floor rug w navy trim in the spring!!!
Date published: 2019-02-23
Rated 5 out of 5 by from Beautiful rug! So pretty and neutral. Looks great in my bedroom. It took about a week to air out the “grass” smell but that was to be expected. Love love love!
Date published: 2018-09-15
Rated 5 out of 5 by from So great, i bought it again! This is my second Seagrass Rug from Ballard. I bought the first one about 4 or 5 years ago. It held up great in my family room where we eat, play and generally live like pigs. The only reason i had to replace the old one is because my dog decided to dig a hole in the old one. Ha!
Date published: 2018-09-04
Rated 5 out of 5 by from Fabulous I bought a wonderful rug and I have been so happy!!!
Date published: 2018-08-23
Rated 5 out of 5 by from Still a great rug after 3 years I’ve had this rug for 3 years now. It gets a LOT of traffic and spills, as it’s in the middle of our great room and our dining room table sits on it, with 4 kids who eat there everyday. Overall it has held up very well to the high traffic area it is in. I’ve only noticed one area of deterioration. It’s where we slide our chairs back and forth from under the table. Our end chairs are heavy and the friction is starting to cause the fibers to tear a little. My thoughts on cleaning the rug are that the texture of the rug makes it a little hard to clean. I use a toothbrush to get in between the fibers. The good news is that everything we have spilled on it actually comes out, even stuff like spaghetti sauce and grape juice! We are stain free! The outer fabric around the edge is a bit dingy from what it started as, I have the sand color in the 10x14. I might should have went with the khaki. So, I am very happy with my purchase and definitely recommend this Seagrass rug.
Date published: 2018-05-29
Rated 5 out of 5 by from Great rug! This is my first seagrass rug, and I love it. The quality from Ballard is excellent. There's a few loose threads but you can just trim them. I loved the natural smell the first few days we opened it up. It goes beautifully on my honey stained hardwood floors. And the grey trim matches our grey couch perfectly. Easy to clean. My dog actually puked on it once already. I just sprayed a surface cleaner on it and it dried perfectly. I can also run a lightweight vacuum/dust buster over it and it cleans up great.
Date published: 2017-08-29
Rated 5 out of 5 by from Great rug for amazing price I loved this rug so much that I purchased 2 more of them and probably will buy another one for our second guest room. Price and quality no store can beat. Love Ballard Designs - never dissspoint!
Date published: 2017-08-16
Rated 5 out of 5 by from Great rug and border colors Love the spa color and the rug very heavy duty and practical it's at my back door no smell at all
Date published: 2017-06-17
Rated 5 out of 5 by from The rug is beautiful This rug is beautiful. It lightened up the space in my house. The staff at this location were absolutely wonderful and very helpful.
Date published: 2017-01-29
Rated 5 out of 5 by from Exceeded Expectatiions Really love all 3 seagrass rugs I recently purchased. I am a fan of seagrass natural fiber and have had it in my home for many years. These rugs are the best quality I've seen. Love them for area rugs and inside entry areas.
Date published: 2017-01-28
Rated 5 out of 5 by from Seagrass rug adds texture to the room Bought the 8x10 for our new home's great room and did get a pad to reduce slippage. You will not be disappointed. its textured look is appealing. While it is not a soft floor covering, it anchors the room and has a smooth barefoot feel . This is a great piece for a beach-style room . Arrived quickly, was carefully packed in thick plastic, and even a return bag was provided if i did want to return it. Do send for free samples ahead of time as you'll see just what u are getting.
Date published: 2017-01-16
Rated 5 out of 5 by from Great rug! I ordered the largest size so it had to be delivered by truck - that went smoothly. The rug is exactly what I expected, great quality, looked perfect right out of the packaging.
Date published: 2016-12-27
Rated 5 out of 5 by from Seagrass Rug - Great Value I purchased the 10x14 size with the dark gray trim. I am very pleased the quality, appearance, durability, and value. The rug has been in our main living area for several months now and it is showing no signs of wear. There are a few ends in the weave that I trimmed back but this in no way has effected the appearance or use. The weave is large but tight and it is as I expected. We have had no snags develop. The trim is wide and has worn well. Also, It is not perfectly even but not noticeably wonky. I am using a pad and others are correct that the latex backing does flake some. The backing has had no effect on my wood floor finish. There is only a slight grassy smell. It is grass. Lovely! I would definitely purchase again.
Date published: 2016-12-12
Rated 5 out of 5 by from Excellent Value I love this rug! It's not "perfect", but that's what gives it its' charm. This is exactly the look that I was searching for. The seagrass odor disipated within a couple weeks. Great product; reasonably priced.
Date published: 2016-12-11
Rated 5 out of 5 by from Great rugs, great price I have owned several of Ballard's Seagrass rugs over the years. These rugs are beautiful, thick, and they are very durable. I have always used mine in my kitchens as they are able to handle dirt, grub, dog claws (I have Golden Retrievers), are easy to keep clean and still look pristine. I've read the bad reviews here, and can appreciate the frustration others have had. I have never ordered any seagrass rugs that are bordered in anything other than black, so I can't say anything about the dirt on lighter borders that others have experienced when they received their rugs, but I can say things about seagrass rugs in general. 1) Seagrass (and other natural fiber rugs) have a smell. They are made of grass. Grasses have a smell. This dissipates over time. 2) Seagrass rug fibers occasionally have to be knotted in places. This is the nature of the beast. You will see more knotting in larger rugs, as not all of the fibers are long enough to weave seamlessly. 3) Seagrass rugs are NOT made to be used outdoors. If you do use them outdoors, be aware that the rug will age much more quickly, especially if it gets wet. 4) Seagrass rugs are not "soft". Seagrass is a tough-to-the-touch fiber, unlike say, wool. It is smooth, yet is not what I'd call "soft". 5) Use a rugpad! Yes, these rugs have a latex backing, but it can flake off. This is true of all natural rugs with a latex backing no matter the manufacturer. The backing is extremely helpful in keeping the feel under one's weight softer, but is not really there to keep the rug in place. If you want to extend the life of your rug, invest in a quality rug pad. You will not get the flaking off of the latex backing, and it will make it much more comfortable to walk on. A rug pad is a small price to pay to help keep your rug looking nice. 6) Invest in a natural fiber rug "cleaner". These are a "dry" cleaning way of picking up major spills, pet messes, etc. 'HOST' is a brand that I use. It is amazing. In all, these rugs are great and at an amazing price point. I highly recommend them.
Date published: 2016-09-30
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