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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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Ballroom Folding Chairs - Set of 2 is rated 4.0 out of 5 by 14.
Rated 5 out of 5 by from Beautiful, sturdy chairs! A Find! My mother bought 4 of these chairs for her small apartment, so she'd have flexibility in seating. They are GREAT! She bought the fruitwood color, which is a nice neutral (bamboo) brown. The finish is excellent. I sat on them at her dining room table for days during a recent visit and they were extremely comfortable and very sturdy. You would never know you were sitting on a folding chair. They don't tip, have a generous seat size and the back is comfortable. They look nice enough to be used all the time as primary dining chairs, and they certainly are terrific to have on hand for extra seating. While expensive, they are stylish, comfortable and very well-made, so I would say they are worth the money. I am considering buying some for myself too!
Date published: 2012-10-11
Rated 4 out of 5 by from Folding Chavari Chairs Bought 12 of them - love them but i did have two that were defective - sent those back. Very nice that they fold - have not seen anyone else that sells folding chavari chairs
Date published: 2018-01-30
Rated 4 out of 5 by from Great, sturdy chairs Great chairs that don't look like folding chairs. I ordered the stained finish and was very pleased. Making them with a padded seat and a little taller would make them absolutely perfect!
Date published: 2014-12-14
Rated 1 out of 5 by from Poorly made These chairs were only used twice, on christmas eve, two years in a row. The look is nice but the quality is terrible. Horizontal spindle in front moves, causing the chair to not fully extend into place and if you forcibly extend it, you will break the chair. We had three family members slowly go down during the course of dinner. Extremely upsetting but thankful no one got hurt.
Date published: 2017-12-27
Rated 1 out of 5 by from disappointed I was so excited to get these chairs. They look very nice. The folding mechanism is out of whack. We used the chairs only two times. By the third time, the hinge wouldn't fully extend, therefore the front legs tilted inward and the chair would collapse when average size people sat on it. So we started forcefully trying to extend the hinge and then the chairs actually started breaking. It wasn't just one chair. It happened to quite a few chairs. Very disappointed since they are elegant looking folding chairs.
Date published: 2016-11-29
Rated 1 out of 5 by from Watch out! I ordered four sets of these chairs in Fruitwood and was extremely disappointed in the quality. Three of the sets were ORANGE in color and one of the sets was a much prettier light brown (as pictured on the website). Also, one of the chairs arrived with the leg broken off. Since it was an international order, I was not able to return the chairs or receive replacements without incurring additional shipping expenses. Would definitely never recommend these chairs in the Fruitwood color. You may receive orange chairs!
Date published: 2016-02-04
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Product:SG037-Ballroom Folding Chairs - Set of 2