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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Ballard Under-Cabinet Mount Paper Towel Holder is rated
4.6 out of
5 by
231.
Rated 5 out of
5 by
Cheryl Gaddy from
Paper towel holderI love, love, love it! It was a Christmas gift to me, but I got to pick it out.
Date published: 2020-01-03
Rated 5 out of
5 by
Nannette66 from
Nice designI absolutely fell in love with this and bought it instantly. That was 3 years ago. Within the last year, the threads have stripped out and now the Fleur de lis just wobbles and falls out. The rest of the holder has held up and looks very nice in my kitchen, but there is no way of repairing the stripped thread on rod without replacing it.
Date published: 2019-12-27
Rated 5 out of
5 by
Shawn W from
Just what we were looking for.Very solid piece. Pleased with the beauty and function.
Date published: 2019-12-17
Rated 5 out of
5 by
Mary H from
Nice styleThis is the second towel rack like this I have purchased. I love them because they are the only ones I have found that are appropriately styled for my 150 year old house. This one is in my powder room so I can quickly wipe surfaces between cleanings.
Date published: 2019-11-01
Rated 5 out of
5 by
V Lob from
Good looking paper towel holderComplements my new kitchen very nicely and keeps the countertops clear.
Date published: 2019-09-22
Rated 5 out of
5 by
Meg2425 from
As describedThis paper towel holder is exactly as described. Happy to have the paper towels up and off the counter! Great addition to our laundry room.
Date published: 2019-04-12
Rated 5 out of
5 by
Tonya Jones from
Perfect for my Kitchen!I needed to get my paper towel holder off the counter. This under the counter holder looks pretty in my kitchen. It goes well with the decor!
Date published: 2018-11-29
Rated 5 out of
5 by
Lovebug55 from
Love the paper towel rackI bought this a month ago. Shipped quickly. Looks great in my kitchen. Match’s my faucet.
Date published: 2018-08-29
Rated 5 out of
5 by
Capstone from
Great style, Easy installation, LooksxawesomeWe needed to replace a plastic undermount towel holder, and I remembered seeing BD’s wrought iron holders! Three great finial choices, and easy installation made for an easy decision.
Date published: 2018-08-18
Rated 5 out of
5 by
Renea from
Love It!!I have never been so excited about a paper towel holder!! I love how it looks and now I don't have wasted counter top space.
Date published: 2018-07-13
Rated 5 out of
5 by
Jan O from
Would love another white one!I had the white fleur de lis design for years and loved it....but left it to the new owners when I sold my home. Would love another one....but now they are only available in black! :(
Date published: 2018-03-25
Rated 5 out of
5 by
Ktwoods from
Love this paper towel holderI love the quality of the wrought iron paper towel holder.
Date published: 2017-06-26
Rated 5 out of
5 by
Dingle from
Great designUnder the counter mount is the best way to go. This holder is made of solid metal, is sturdy, and the design options make it fun. I purchased my 2nd one to complete the look in my remodeled kitchen with two sink areas. I have one in my cabin home as well. Love the color and design!
Date published: 2017-06-15
Rated 5 out of
5 by
MAinMI from
Sturdy, attractive, usefulWe were looking for a wall-mount paper towel holder after years of having the stand-alone counter top style. This one is beautiful and very well made, heavy duty and, as others have mentioned, holds the largest towel rolls available. We also like the "swirl" design that holds the towel rod. Well designed, attractive and well thought-out product!
Date published: 2017-04-30
Rated 5 out of
5 by
MaceTX from
Very pretty and durableI love this paper towel holder. My last one came apart anytime someone pulled a towel off with any force so this is a much better alternative. It is very sturdy and is very pretty.
Date published: 2017-01-28
Rated 5 out of
5 by
SamIAm4ever from
Stunning Paper Towel HolderI had been eyeing this paper towel holder for weeks and realized that I just had to have it! Very easy to install under our cabinet and gives our kitchen that special decorating touch. Rolls are super easy to replace and the holder is sturdy. Ballard Designs never disappoints with their decorative, top-notch items.
Date published: 2017-01-05
Rated 5 out of
5 by
Patman from
Great towel holder.....Really great quality and shipped very quickly! The perfect addition to our kitchen counter area. Very heavy and nice! I am certain we will enjoy this adiddition to our decor for a long time!
Date published: 2016-04-22
Rated 5 out of
5 by
imashopper from
Love this holder!I originally purchased one of these holders a few years ago and loved it so much, I bought the exact same one again for our summer home! It is easy to use/reload and is a great accent piece for the kitchen. Functional & Beautiful....
Date published: 2016-04-17
Rated 5 out of
5 by
cantstopshopping from
sharp and a nice decorative addition under the cabinets.An overall excellent paper towel holder. I like the fact the ends are secured and no chance of this coming off. Its a real nice both visually and functionally.
Date published: 2016-04-06
Rated 5 out of
5 by
judithk from
paper towel holderLove it, well made, allows more counter space to work, exactly the look I wanted in my kitchen, very pleased with this product!
Date published: 2016-03-21
Rated 5 out of
5 by
Ldkorn from
Handsome and studyI love the look of the wrought iron undercabinet paper towel holder! Very sturdy and easy to install.
Date published: 2015-12-29
Rated 5 out of
5 by
dapw from
Very sturdy and well made . Will look perfect in the spot I have chosen for it.I have been searching for a wrought iron statement piece to hold parer towels. I found this and was hesitant to buy from this company. I took the chance and it was very worth while. It shipped quickly. The communication was excellent and product arrived quicker than expected. I am very satisfied.
Date published: 2015-10-17
Rated 5 out of
5 by
Lebs from
WOW!I love my new under the cabinet paper towel holder. Loved it in the catalog. Love it more in person. It is beautiful and very well made.
Date published: 2015-09-03
Rated 5 out of
5 by
reneevil from
Attention to detailsVery nice paper towel holder. Adds a nice detail to kitchen. Ballard shipped very fast!
Date published: 2015-08-22
Rated 5 out of
5 by
1Happywife from
Just what I wanted.We have recently remodeled our kitchen and choosing this under cabinet mount paper towel holder was a perfect addition. The colors of the kitchen include a lot of black and white, as well as black fixtures. I never liked taking up counter space with paper towel rolls, so mounting the roll under a cabinet was our best option. The sturdy, black wrought iron style of paper towel holder fits in beautifully. It keeps the paper towels handy within easy reach and looks gorgeous. It's one of my favorite features of our new kitchen.
Date published: 2015-08-06
Rated 5 out of
5 by
nubin1 from
Great functionThis under mount paper towel holder is awesome. My old one sat on the counter always in my way when preparing meals. I wanted it out of my way, indestructible, and decorative. Got it all. Thanks
Date published: 2015-07-13
Rated 5 out of
5 by
AnnieInALabama from
Looks great in my kitchenWhen we first moved into our new house I refused to buy a paper towel holder because I already have a nice standing one in an unpacked box - somewhere. However, when I saw this in the catalogue...I had to get it. We chose the spear fleur and it looks fantastic!! While I haven't had to change the paper towels out yet, it is great having the extra counter space!!...oh and it LOOKS great!!
Date published: 2015-06-26
Rated 5 out of
5 by
qualityfirst from
Excellent purchaseI have been searching for a sturdy and beautiful under cabinet paper towel holder. This one exceeded my expectations and is worth every penny.
Date published: 2015-06-04
Rated 5 out of
5 by
Towel2015 from
Nice lookingI love it, looks so nice and is very functional. Easy to get to always handy.
Date published: 2015-05-21
Rated 5 out of
5 by
Rhoda58 from
High end product, low cost.Overall I was very pleased with this product. Slightly tedious changing the roll. I have always wanted an undermount paper towel holder in black metal. Up out of the way off my counter, perfect. It looks great in my kitchen.
