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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Ballard Under-Cabinet Mount Paper Towel Holder is rated 4.6 out of 5 by 192.
Rated 5 out of 5 by from Love this paper towel holder I love the quality of the wrought iron paper towel holder.
Date published: 2017-06-26
Rated 5 out of 5 by from Great design Under the counter mount is the best way to go. This holder is made of solid metal, is sturdy, and the design options make it fun. I purchased my 2nd one to complete the look in my remodeled kitchen with two sink areas. I have one in my cabin home as well. Love the color and design!
Date published: 2017-06-15
Rated 5 out of 5 by from Sturdy, attractive, useful We were looking for a wall-mount paper towel holder after years of having the stand-alone counter top style. This one is beautiful and very well made, heavy duty and, as others have mentioned, holds the largest towel rolls available. We also like the "swirl" design that holds the towel rod. Well designed, attractive and well thought-out product!
Date published: 2017-04-30
Rated 5 out of 5 by from Very pretty and durable I love this paper towel holder. My last one came apart anytime someone pulled a towel off with any force so this is a much better alternative. It is very sturdy and is very pretty.
Date published: 2017-01-28
Rated 5 out of 5 by from Stunning Paper Towel Holder I had been eyeing this paper towel holder for weeks and realized that I just had to have it! Very easy to install under our cabinet and gives our kitchen that special decorating touch. Rolls are super easy to replace and the holder is sturdy. Ballard Designs never disappoints with their decorative, top-notch items.
Date published: 2017-01-05
Rated 5 out of 5 by from Great towel holder..... Really great quality and shipped very quickly! The perfect addition to our kitchen counter area. Very heavy and nice! I am certain we will enjoy this adiddition to our decor for a long time!
Date published: 2016-04-22
Rated 5 out of 5 by from Love this holder! I originally purchased one of these holders a few years ago and loved it so much, I bought the exact same one again for our summer home! It is easy to use/reload and is a great accent piece for the kitchen. Functional & Beautiful....
Date published: 2016-04-17
Rated 5 out of 5 by from sharp and a nice decorative addition under the cabinets. An overall excellent paper towel holder. I like the fact the ends are secured and no chance of this coming off. Its a real nice both visually and functionally.
Date published: 2016-04-06
Rated 5 out of 5 by from paper towel holder Love it, well made, allows more counter space to work, exactly the look I wanted in my kitchen, very pleased with this product!
Date published: 2016-03-21
Rated 5 out of 5 by from Handsome and study I love the look of the wrought iron undercabinet paper towel holder! Very sturdy and easy to install.
Date published: 2015-12-29
Rated 5 out of 5 by from Very sturdy and well made . Will look perfect in the spot I have chosen for it. I have been searching for a wrought iron statement piece to hold parer towels. I found this and was hesitant to buy from this company. I took the chance and it was very worth while. It shipped quickly. The communication was excellent and product arrived quicker than expected. I am very satisfied.
Date published: 2015-10-17
Rated 5 out of 5 by from WOW! I love my new under the cabinet paper towel holder. Loved it in the catalog. Love it more in person. It is beautiful and very well made.
Date published: 2015-09-03
Rated 5 out of 5 by from Attention to details Very nice paper towel holder. Adds a nice detail to kitchen. Ballard shipped very fast!
Date published: 2015-08-22
Rated 5 out of 5 by from Just what I wanted. We have recently remodeled our kitchen and choosing this under cabinet mount paper towel holder was a perfect addition. The colors of the kitchen include a lot of black and white, as well as black fixtures. I never liked taking up counter space with paper towel rolls, so mounting the roll under a cabinet was our best option. The sturdy, black wrought iron style of paper towel holder fits in beautifully. It keeps the paper towels handy within easy reach and looks gorgeous. It's one of my favorite features of our new kitchen.
Date published: 2015-08-06
Rated 5 out of 5 by from Great function This under mount paper towel holder is awesome. My old one sat on the counter always in my way when preparing meals. I wanted it out of my way, indestructible, and decorative. Got it all. Thanks
Date published: 2015-07-13
Rated 5 out of 5 by from Looks great in my kitchen When we first moved into our new house I refused to buy a paper towel holder because I already have a nice standing one in an unpacked box - somewhere. However, when I saw this in the catalogue...I had to get it. We chose the spear fleur and it looks fantastic!! While I haven't had to change the paper towels out yet, it is great having the extra counter space!!...oh and it LOOKS great!!
Date published: 2015-06-26
Rated 5 out of 5 by from Excellent purchase I have been searching for a sturdy and beautiful under cabinet paper towel holder. This one exceeded my expectations and is worth every penny.
Date published: 2015-06-04
Rated 5 out of 5 by from Nice looking I love it, looks so nice and is very functional. Easy to get to always handy.
Date published: 2015-05-21
Rated 5 out of 5 by from High end product, low cost. Overall I was very pleased with this product. Slightly tedious changing the roll. I have always wanted an undermount paper towel holder in black metal. Up out of the way off my counter, perfect. It looks great in my kitchen.
Date published: 2015-04-09
Rated 5 out of 5 by from Great holder and looks fantastic! This paper towel holder was definitely the right choice. We love it. I had it installed before the wife came home and she was excited to get our old one off the counter tops! I could highly recommend this full metal holder. It has a very exquisite look and mounts without any hitches! I did drill out another middle hold just because I used to large of a screw on the far left one. Now it is solid as a rock!
Date published: 2015-04-03
Rated 5 out of 5 by from This product has great quality and design. Great looking design that fits well into French Country design. Love the heavy duty wrought iron.
Date published: 2015-03-11
Rated 5 out of 5 by from Perfect addition to my kitchen This towel holder was exactly as described. Perfect fit, very sturdy. Always pleased with my Ballard Designs purchases.
Date published: 2015-02-19
Rated 5 out of 5 by from Very decorative item It is nice to have a paper towel fixture that is actually an attractive addition to the kitchen, not just a purely functional item.
Date published: 2015-01-31
Rated 5 out of 5 by from Great looking paper towel holder What an asset to my kitchen.....I love, love, love it! It looks great and expensive! Used it under cabinet by my sink. I couldn't have asked for anything more beautiful and functional. Oh, I ordered the bronze! Beautiful!
Date published: 2014-12-17
Rated 5 out of 5 by from great features and reasonably priced changing paper towel rolls is extremely easy and the holder looks great in my new kitchen remodel. it was extremely easy to install but it would have been nice if it had included the screws to hang it.
Date published: 2014-11-29
Rated 5 out of 5 by from This product is a great design I was looking for a "fancy" paper towel holder for the end of my kitchen island, and this is perfect. You do have to unscrew the bulbs on the end to put a new roll on, but not much effort for a beautiful look!
Date published: 2014-11-22
Rated 5 out of 5 by from High quality I am very happy with my purchase. Who would have thought that detail in a paper towel holder could be important, but this really adds a nice touch to my kitchen.
Date published: 2014-11-17
Rated 5 out of 5 by from Classy paper towel holder We just finished remodeling the kitchen and I was looking for something different to hold the paper towels. Saw this in the Ballard catalog and ordered it right away. Love it! Very heavy material. Seems like it should cost more than it does. Very happy with my selection.
Date published: 2014-10-23
Rated 5 out of 5 by from The paper towel holder was awesome. The under-cabinet paper towel holder was awesome and the perfect accent to my new Tuscan kitchen. The quality was outstanding!
Date published: 2014-09-26
Rated 5 out of 5 by from Great Product Great looking product that is solidly built out of metal.
Date published: 2014-08-15
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Product:BM070-Ballard Under-Cabinet Mount Paper Towel Holder