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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Ballard Under-Cabinet Mount Paper Towel Holder is rated 4.6 out of 5 by 224.
Rated 5 out of 5 by from Nice style This is the second towel rack like this I have purchased. I love them because they are the only ones I have found that are appropriately styled for my 150 year old house. This one is in my powder room so I can quickly wipe surfaces between cleanings.
Date published: 2019-11-01
Rated 5 out of 5 by from Good looking paper towel holder Complements my new kitchen very nicely and keeps the countertops clear.
Date published: 2019-09-22
Rated 5 out of 5 by from As described This paper towel holder is exactly as described. Happy to have the paper towels up and off the counter! Great addition to our laundry room.
Date published: 2019-04-12
Rated 5 out of 5 by from Perfect for my Kitchen! I needed to get my paper towel holder off the counter. This under the counter holder looks pretty in my kitchen. It goes well with the decor!
Date published: 2018-11-29
Rated 5 out of 5 by from Love the paper towel rack I bought this a month ago. Shipped quickly. Looks great in my kitchen. Match’s my faucet.
Date published: 2018-08-29
Rated 5 out of 5 by from Great style, Easy installation, Looksxawesome We needed to replace a plastic undermount towel holder, and I remembered seeing BD’s wrought iron holders! Three great finial choices, and easy installation made for an easy decision.
Date published: 2018-08-18
Rated 5 out of 5 by from Love It!! I have never been so excited about a paper towel holder!! I love how it looks and now I don't have wasted counter top space.
Date published: 2018-07-13
Rated 5 out of 5 by from Would love another white one! I had the white fleur de lis design for years and loved it....but left it to the new owners when I sold my home. Would love another one....but now they are only available in black! :(
Date published: 2018-03-25
Rated 5 out of 5 by from Love this paper towel holder I love the quality of the wrought iron paper towel holder.
Date published: 2017-06-26
Rated 5 out of 5 by from Great design Under the counter mount is the best way to go. This holder is made of solid metal, is sturdy, and the design options make it fun. I purchased my 2nd one to complete the look in my remodeled kitchen with two sink areas. I have one in my cabin home as well. Love the color and design!
Date published: 2017-06-15
Rated 5 out of 5 by from Sturdy, attractive, useful We were looking for a wall-mount paper towel holder after years of having the stand-alone counter top style. This one is beautiful and very well made, heavy duty and, as others have mentioned, holds the largest towel rolls available. We also like the "swirl" design that holds the towel rod. Well designed, attractive and well thought-out product!
Date published: 2017-04-30
Rated 5 out of 5 by from Very pretty and durable I love this paper towel holder. My last one came apart anytime someone pulled a towel off with any force so this is a much better alternative. It is very sturdy and is very pretty.
Date published: 2017-01-28
Rated 5 out of 5 by from Stunning Paper Towel Holder I had been eyeing this paper towel holder for weeks and realized that I just had to have it! Very easy to install under our cabinet and gives our kitchen that special decorating touch. Rolls are super easy to replace and the holder is sturdy. Ballard Designs never disappoints with their decorative, top-notch items.
Date published: 2017-01-05
Rated 5 out of 5 by from Great towel holder..... Really great quality and shipped very quickly! The perfect addition to our kitchen counter area. Very heavy and nice! I am certain we will enjoy this adiddition to our decor for a long time!
Date published: 2016-04-22
Rated 5 out of 5 by from Love this holder! I originally purchased one of these holders a few years ago and loved it so much, I bought the exact same one again for our summer home! It is easy to use/reload and is a great accent piece for the kitchen. Functional & Beautiful....
Date published: 2016-04-17
Rated 5 out of 5 by from sharp and a nice decorative addition under the cabinets. An overall excellent paper towel holder. I like the fact the ends are secured and no chance of this coming off. Its a real nice both visually and functionally.
Date published: 2016-04-06
Rated 5 out of 5 by from paper towel holder Love it, well made, allows more counter space to work, exactly the look I wanted in my kitchen, very pleased with this product!
Date published: 2016-03-21
Rated 5 out of 5 by from Handsome and study I love the look of the wrought iron undercabinet paper towel holder! Very sturdy and easy to install.
Date published: 2015-12-29
Rated 5 out of 5 by from Very sturdy and well made . Will look perfect in the spot I have chosen for it. I have been searching for a wrought iron statement piece to hold parer towels. I found this and was hesitant to buy from this company. I took the chance and it was very worth while. It shipped quickly. The communication was excellent and product arrived quicker than expected. I am very satisfied.
Date published: 2015-10-17
Rated 5 out of 5 by from WOW! I love my new under the cabinet paper towel holder. Loved it in the catalog. Love it more in person. It is beautiful and very well made.
Date published: 2015-09-03
Rated 5 out of 5 by from Attention to details Very nice paper towel holder. Adds a nice detail to kitchen. Ballard shipped very fast!
Date published: 2015-08-22
Rated 5 out of 5 by from Just what I wanted. We have recently remodeled our kitchen and choosing this under cabinet mount paper towel holder was a perfect addition. The colors of the kitchen include a lot of black and white, as well as black fixtures. I never liked taking up counter space with paper towel rolls, so mounting the roll under a cabinet was our best option. The sturdy, black wrought iron style of paper towel holder fits in beautifully. It keeps the paper towels handy within easy reach and looks gorgeous. It's one of my favorite features of our new kitchen.
Date published: 2015-08-06
Rated 5 out of 5 by from Great function This under mount paper towel holder is awesome. My old one sat on the counter always in my way when preparing meals. I wanted it out of my way, indestructible, and decorative. Got it all. Thanks
Date published: 2015-07-13
Rated 5 out of 5 by from Looks great in my kitchen When we first moved into our new house I refused to buy a paper towel holder because I already have a nice standing one in an unpacked box - somewhere. However, when I saw this in the catalogue...I had to get it. We chose the spear fleur and it looks fantastic!! While I haven't had to change the paper towels out yet, it is great having the extra counter space!!...oh and it LOOKS great!!
Date published: 2015-06-26
Rated 5 out of 5 by from Excellent purchase I have been searching for a sturdy and beautiful under cabinet paper towel holder. This one exceeded my expectations and is worth every penny.
Date published: 2015-06-04
Rated 5 out of 5 by from Nice looking I love it, looks so nice and is very functional. Easy to get to always handy.
Date published: 2015-05-21
Rated 5 out of 5 by from High end product, low cost. Overall I was very pleased with this product. Slightly tedious changing the roll. I have always wanted an undermount paper towel holder in black metal. Up out of the way off my counter, perfect. It looks great in my kitchen.
Date published: 2015-04-09
Rated 5 out of 5 by from Great holder and looks fantastic! This paper towel holder was definitely the right choice. We love it. I had it installed before the wife came home and she was excited to get our old one off the counter tops! I could highly recommend this full metal holder. It has a very exquisite look and mounts without any hitches! I did drill out another middle hold just because I used to large of a screw on the far left one. Now it is solid as a rock!
Date published: 2015-04-03
Rated 5 out of 5 by from This product has great quality and design. Great looking design that fits well into French Country design. Love the heavy duty wrought iron.
Date published: 2015-03-11
Rated 5 out of 5 by from Perfect addition to my kitchen This towel holder was exactly as described. Perfect fit, very sturdy. Always pleased with my Ballard Designs purchases.
Date published: 2015-02-19
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Product:BM070-Ballard Under-Cabinet Mount Paper Towel Holder