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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Ballard Under-Cabinet Mount Paper Towel Holder is rated 4.6 out of 5 by 235.
Rated 5 out of 5 by from Perfect Great construction and style, made to last for years to come. Easy to assemble.
Date published: 2022-05-24
Rated 5 out of 5 by from Under counter paper towel holder Love the design. Works well. I don’t like much on our counter tops. So this works perfect. Doesn’t mess with the undercounted lighting. Great purchase. Fits the decor.
Date published: 2022-01-28
Rated 5 out of 5 by from Solid quality Great for keeping your counter free of bulky appear towel holders. Heavy metal feel. The only negative is I does spin when you take a towel off. But that in no way compromises it’s strength. It’s just annoying.
Date published: 2022-01-16
Rated 5 out of 5 by from Still love it after over 15 years. Purchased this after seeing one in my neighbor's kitchen. It's been at least 15 years and I love it. Reinstalled it after remodeling the kitchen. Mine is more of a bronze and still looks really nice. So much better than those annoying counter paper towel holders.
Date published: 2021-10-30
Rated 5 out of 5 by from Great towel holder A great idea for something a little different! Will be perfect for the lake house.
Date published: 2021-09-14
Rated 5 out of 5 by from Quite different Looks great with my new Black quartz countertop. It’s hard to find a designer pt dispenser and I have purchased 3 over the years from Ballard.
Date published: 2021-09-11
Rated 5 out of 5 by from Paper towel holder Great and stylish piece of kitchen ware... would recommend
Date published: 2021-04-26
Rated 5 out of 5 by from Highly recommend This is beautiful and of very good quality, a very good value.
Date published: 2021-03-05
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Product:BM070-Ballard Under-Cabinet Mount Paper Towel Holder