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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Ballard Signature Bath Rug is rated 4.5 out of 5 by 158.
Rated 5 out of 5 by from Nice rug Nice, thick, absorbant bath rug. I haven't washed it yet, so can't say how it will hold up, but it appears very sturdy and well-made.
Date published: 2022-09-30
Rated 5 out of 5 by from Signature Rug is a Must The Signature rug has excellent quality and washes very well. The grey color complements Ballard’s signature towels for a classic bathroom style.
Date published: 2022-06-28
Rated 5 out of 5 by from soft to the touch Soft and absorbent. Has a foam middle which is soft under foot.
Date published: 2022-03-22
Rated 5 out of 5 by from Soft, thick, and good quality. These rugs are wonderful. They are so soft and thick. Feel really great under the feet. Reversible too, so I haven't washed them yet to see how they do, but others have written that they hold up well. Good quality that I'd recommend to a friend to buy.
Date published: 2022-03-21
Rated 5 out of 5 by from Bathroom rug The shade of grey is just right as it’s a medium grey. I love that it doesn’t have rubber backing as they get damaged by moistness. The price was good as it was on sale.
Date published: 2022-03-09
Rated 5 out of 5 by from Beautiful soft white rug. I love how soft this rug is and it washes up really well.
Date published: 2022-02-01
Rated 5 out of 5 by from Happy with my purchase So far so good! The mat is Nice and soft and well made. It Washes well no piling.
Date published: 2022-01-14
Rated 5 out of 5 by from Ballards signature bath rug Super soft and can be reversed for a different look
Date published: 2021-12-22
Rated 5 out of 5 by from Great bath mat Pretty color and washes well. Adds a lovely quality to the bathroom.
Date published: 2021-10-03
Rated 5 out of 5 by from Ballard signature bath rug Very nice bath mat and soft on my feet when I got out of the shower.
Date published: 2021-08-22
Rated 5 out of 5 by from Nice bath mats Nice heavy rug that dries quickly. I love that it doesn’t slip yet doesn’t have a rubber back. I got the spa color and it’s a brighter green than the online color. I bought 5 more after I got the first one.
Date published: 2021-07-23
Rated 5 out of 5 by from Ballard Signature Bath Rug This is the second time I have purchased these rugs. The first time they lasted for 18 months of washings every two weeks. They are wonderful, beautiful and super soft.
Date published: 2021-07-07
Rated 5 out of 5 by from Quality Bath Rug The bath rug is nice and thick and feels good under foot and looks pretty.
Date published: 2021-04-13
Rated 5 out of 5 by from ❤️ LOVE IT!!! I love this rug!!! It is well made, fluffy, thick and beautiful!
Date published: 2021-03-03
Rated 5 out of 5 by from Quality rug I love your rugs so much. I won’t buy them anywhere else. Great quality and style.
Date published: 2021-03-03
Rated 5 out of 5 by from Great bath rug A great quality bath rug.Washes great.Can go wrong with this one
Date published: 2020-09-30
Rated 5 out of 5 by from Bath rugs Love these, bought two to switch them out when I wash. They wash are dry well and are reversible. Good quality.
Date published: 2020-09-29
Rated 5 out of 5 by from Bathroom rugs Well made, soft and cushy on my bare feet, color matches my bathroom perfectly! My two cats love curling up on them...
Date published: 2020-09-22
Rated 5 out of 5 by from Easy to clean and look great! I bought these bath rugs for all my bathrooms. They are super soft, look great and easy to wash. My kids get them really wet when exiting the shower and they dry with no problem.
Date published: 2020-07-19
Rated 5 out of 5 by from Quality plushness Plush rug that fits perfectly in our bathroom. So far, it’s held up well.
Date published: 2020-06-27
Rated 5 out of 5 by from Bath mats As advertised. Suitably plush. Washes very well! Good buy
Date published: 2020-06-20
Rated 5 out of 5 by from Sig bath towel Very nice. Looks good and is comfortable to the feet.
Date published: 2020-06-13
Rated 5 out of 5 by from Plush bath mat Soft and plush, it’s a pleasure to step onto after the bath. So glad I bought a second one in front of the sink! The color is perfect dark gray.
Date published: 2020-04-07
Rated 5 out of 5 by from Best I have purchased anywhere. These rugs are a high quality and wash beautifully. I have four of them. Bath towels are just as great.
Date published: 2019-12-06
Rated 5 out of 5 by from Cushy mat! Very pleasantly surprised by this bath mat! It is wonderfully thick and soft. Definitely happy with purchase.
Date published: 2019-09-12
Rated 5 out of 5 by from Nice! Love the color! Look nice, brighten up my bathroom. Just what it needed. Quality seems good!!
Date published: 2019-08-18
Rated 5 out of 5 by from King and queen comfort Soft and comfort my secons buy. I would have more of this collection
Date published: 2019-07-29
Rated 5 out of 5 by from very nice I had to replace my previous mat in a small space. This is lovely on the feet and doesn't trap moisture, like my previous mat with a rubber backing. Washes well and comes out fluffy.
Date published: 2017-03-19
Rated 5 out of 5 by from The color Love the feel of the rug and texture was what like the most it fit perfectly in my bathroom.
Date published: 2016-12-01
Rated 5 out of 5 by from The small is small But it's a beautiful luxurious rug. Would highly recommend.
Date published: 2016-06-08
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Product:FH242-Ballard Signature Bath Rug