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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Ballard Jute Tote is rated 4.7 out of 5 by 1026.
Rated 5 out of 5 by from Tote Really cute and loved all of the color selections.
Date published: 2021-05-17
Rated 5 out of 5 by from Fabulous totes! I have 7 totes and I love them because they weigh very little, hold everything and they are so cute with every outfit! The inside of the jute is coated so they’re durable and last well. I’ve given them as gifts and my friends love them! The price is so good that gifting is easy and owning many is possible. I only wish they would come out with new colors.
Date published: 2021-05-16
Rated 5 out of 5 by from Great bag This is my second tote I have purchased, very good product.
Date published: 2021-05-14
Rated 5 out of 5 by from Perfect- purchased them all Beautiful color, well made of natural fibers, and the leather handle is so sturdy but soft! I purchased the large bag, medium, and travel set. The gold letter monogram turned out stunning.
Date published: 2021-04-27
Rated 5 out of 5 by from Great bag for the beach! Great bag for the beach! Super roomy and sturdy. Easy to get the sand out and collapses flat for easy packing in a suitcase.
Date published: 2021-04-25
Rated 5 out of 5 by from I love this product! The best gift ever. For someone or for yourself. I love mine.
Date published: 2021-04-25
Rated 5 out of 5 by from Great weekend bag Love my bag...very sturdy and big enough to use for a weekend away and pretty enough to use for a beach bag . Would definitely recommend getting this bag.
Date published: 2021-04-23
Rated 5 out of 5 by from FANTASTIC BAGS! I ordered the 'large' (in black) and the 'small' (in pink) zippered jute bag for my Cabo vacation. They were perfect! Highly recommended!
Date published: 2021-04-19
Rated 5 out of 5 by from HUGE WOW! I was not expecting these to be as big and awesome as they are. I got them for my bridal party to use as beach bags, and they are PERFECT. Can easily fit a beach towel and other essentials for a day at the ocean! Would also be a good teacher tote or bag for the famers market. Only thing that would make these better would be a longer strap, these are not shoulder wearable.
Date published: 2021-04-17
Rated 5 out of 5 by from Wonderful bag, well made I absolutely love this bag! The monogramming is such a nice touch, made of nice material and made to last. I just ordered a new one because my old last one lasted 10 years! They are perfect for gifts!
Date published: 2021-04-17
Rated 5 out of 5 by from Perfect Summer Tote I purchased several of the large totes to give to my 3 daughters. The beautiful colors and monogram choices allowed me to customize each bag to match their individual styles. They were truly surprised and loved the gifts. I will purchase this item again.
Date published: 2021-04-15
Rated 5 out of 5 by from Perfect for summer and gifting! Beautiful bag for summer. I've bought several as gifts. The bag itself is perfect for beach accessories or shopping around town. I actually presented the bag as a gift bag and put in a Turkish beach towel and sunscreen then tissue and ribbon. Now I have to purchase one for myself!
Date published: 2021-04-13
Rated 5 out of 5 by from Monogrammed large jute tote Great Value. Quick order turn around with monogram. Very pleased.
Date published: 2021-04-11
Rated 5 out of 5 by from great totes Great totes at a good cost and with monogram, can't be it!!
Date published: 2021-04-10
Rated 5 out of 5 by from Large Tote Bag I have ordered several of these bags to use as my teacher bag. I end up using it for everything!! Love it!
Date published: 2021-04-05
Rated 5 out of 5 by from Nice and beachy I bought these as gifts for my coworkers- all loved them and they appear to be very well- made. Would purchase again!
Date published: 2021-04-03
Rated 5 out of 5 by from Jute monogram bag... This bag is fantastic! I use it as a carryall beach bag. It’s so fashionable and functional! I love my bag!
Date published: 2021-04-03
Rated 5 out of 5 by from Fabulous Gifts I purchased several of these for gifts and they've been wonderful. They are being used as school bags, book bags, beach bags and everyday totes. They've held up very well with no comments of tears or unusual wear.
Date published: 2021-03-22
Rated 5 out of 5 by from Cute! Cute! I imagine just as adorable in any color. I had it monogrammed and it came out great too.
Date published: 2021-03-21
Rated 5 out of 5 by from Great purchase!! Perfect bag for light traveling! Super nice looking!
Date published: 2021-03-16
Rated 5 out of 5 by from Jute Tote The aqua bag with metallic gold threat color was absolutely beautiful. I will order more this year for Christmas gifts.
Date published: 2021-03-15
Rated 5 out of 5 by from Jute Totes I ordered 12 in a variety of colors and fonts. They were all great !
Date published: 2021-03-15
Rated 5 out of 5 by from Fast turnaround and great customer service We replaced a bag that was used frequently for over 10 years. Pretty and great quality.
Date published: 2021-03-15
Rated 5 out of 5 by from Great bags, great value I get compliments on these bags everywhere I go. I currently have 3 but will buy many more as needed. I also give them as gifts. They last forever. Tremendous value.
Date published: 2021-03-14
Rated 5 out of 5 by from Totes I’ve bought these totes for my daughters a couple of times. They love them.
Date published: 2021-03-14
Rated 5 out of 5 by from The best bags! This is my fourth bag over the decades, I could not love them more. I use them for carrying preschool supplies back and forth from home, towels for the beach, art supplies . They are large and roomy, making them excellent for grocery shopping too, far better than the non-woven reusable shopping bags that are made from oil products and are not biodegradable. Jute and leather hold up for years, and are completely biodegradable How much do I love them? I give them out as gifts, and they have been loved by everyone that have received them.
Date published: 2021-03-14
Rated 5 out of 5 by from Christmas gifts Gave these as Christmas gifts and were perfect my daughter’s friends.
Date published: 2021-03-14
Rated 5 out of 5 by from Perfect gift I absolutely love the jute totes....and the monogramming makes it a perfect gift. Sadly I never buy one for myself! Next time ❤️
Date published: 2021-03-14
Rated 5 out of 5 by from Excellent Value! Excellent quality for a great price! Had it monogrammed. They did an excellent job...
Date published: 2021-03-14
Rated 5 out of 5 by from Fabulous Tote! Couldn't love this tote any more! I've bought several different sizes. I have my shop name printed on the tote. Try are fashionable, functional & fun!
Date published: 2021-03-14
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Product:AF178-Ballard Jute Tote