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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Ballard Jute Tote is rated 4.7 out of 5 by 724.
Rated 5 out of 5 by from GREAT GIFT!!! I purchased several of these totes for Christmas presents. Everyone LOVED their bags!!!
Date published: 2021-01-06
Rated 5 out of 5 by from Buy these bags!! Beautiful pieces for everyday use. Worked great for gifts.
Date published: 2021-01-06
Rated 5 out of 5 by from Ballard jute bag I am very happy with this item, this is not the first I have purchased. I have purchased for all of my daughters and granddaughters. I would highly recommend.
Date published: 2021-01-06
Rated 5 out of 5 by from Pretty and practical tote Just terrific, gifted for the holidays! Pretty colors and the monogram makes them special
Date published: 2021-01-06
Rated 5 out of 5 by from VERY NICE TOTE BAGS! Purchased 4 large size totes, different colors with monogrammed initials/names. They are extremely nice for the price, colors are as shown, perfect monograms, nice leather handles. They were gifts and everyone loved them! I purchased 2 medium totes years ago, still have and still love!
Date published: 2021-01-06
Rated 5 out of 5 by from Inexpensive beautiful gift Is beautiful tote!!! this is the third time that I ordered multiple personalized totes for my girlfriends and they love it
Date published: 2021-01-05
Rated 5 out of 5 by from Gift bag I love to give this tote to young ones filled with art and craft stuff, they love seeing their name monogrammed
Date published: 2021-01-05
Rated 5 out of 5 by from Great Gift ! I bought this tote to hold multiple gifts for a themed present. It is very roomy, well made and the price made it a great choice instead of wrapping multiple boxes. I bought the green, chose the monogram and put a bow on the handle! Super cute!!!
Date published: 2021-01-05
Rated 5 out of 5 by from Great bags Embroidered names were perfect. Bags purchased for gifts.
Date published: 2021-01-04
Rated 5 out of 5 by from Large Monogramed Jute Tote It’s even larger that expected with a zipper top:) I will definitely order again!
Date published: 2021-01-03
Rated 5 out of 5 by from Awesome gift Love these - I bought them for gifts for my daughter's friends and personalized them. They all now have matching beach bags or sleep over bags. Great price.
Date published: 2021-01-02
Rated 5 out of 5 by from jute bags much nicer than expected! added monograms as they were for gifts.
Date published: 2021-01-02
Rated 5 out of 5 by from Monogrammed totes are fabulous! A “must have!” Everyone LOVED them! They zip and the interiors are coated for added protection! Great value too!
Date published: 2021-01-02
Rated 5 out of 5 by from Great value! I purchased five of these in multiple colors for my family. With the monogramming they look much more expensive than they are. Everyone loved theirs!
Date published: 2021-01-02
Rated 5 out of 5 by from Great gift idea... I purchased seven of these for Christmas gifts and each recipient was delighted with the gift, and I was delighted in the quality of the product. The bags were well made and the monogram added that special touch. They were all delivered quickly as well. I will be purchasing more in the future.
Date published: 2021-01-02
Rated 5 out of 5 by from Good bag overall. Good looking, sturdy bag. I did insert a piece of cardboard on the bottom (from a white gift box) to help it stand up. I wouldn’t suggest anything heavier as it might rub and eventually wear the jute.
Date published: 2021-01-02
Rated 5 out of 5 by from Great quality at a very reasonable price. The embroidery was done very well and looks terrific. I plan to give several as Christmas presents. Thanks, Ballard.
Date published: 2020-12-29
Rated 5 out of 5 by from Get this tote! I have owned two of these totes over the years, they have been absolute gorgeous work horses for me, lugging my preschool and Sunday school supplies back and forth in style!
Date published: 2020-11-17
Rated 5 out of 5 by from Busy Girl Tote It’s large. It’s roomy. The handles are sturdy. The monogram is perfect. It great for a busy day running errands. What’s not to like!!!
Date published: 2020-10-17
Rated 5 out of 5 by from Canvas totes with monogram/leather handles I love these totes! They are so classy and make great gifts!
Date published: 2020-10-17
Rated 5 out of 5 by from Great bag! Large enough to carry a lot. Strong leather handles. Bought 4 for gifts!
Date published: 2020-10-16
Rated 5 out of 5 by from Love this bag! These bags are awesome gifts, purchased the large grey bag with light pink monogram. Have purchased over 10 as gifts. Loved by all.
Date published: 2020-10-07
Rated 5 out of 5 by from Jute bag Love love!! love!!! very well made. would buy again
Date published: 2020-10-05
Rated 5 out of 5 by from Great Quality Great quality at a very reasonable price. The embroidery was done very well and looks terrific. I plan to give several as Christmas presents. Thanks, Ballard.
Date published: 2020-10-02
Rated 5 out of 5 by from Monogrammed Tote Bags The monogrammed bags turned out beautifully. Gifts for a girl’s weekend. They were a big hit with everyone. They also got monogrammed pouches with quarantine 2020 on them. Beautiful, affordable and well made.
Date published: 2020-09-30
Rated 5 out of 5 by from Great value! Love these tote bags. The colors are beautiful and the price is right. Great value!
Date published: 2020-09-28
Rated 5 out of 5 by from Jute tote monogram (large) Super cute travel/beach bag!! Perfect gift to let a friend know you are thinking of them. -KEM Carlsbad, California
Date published: 2020-09-20
Rated 5 out of 5 by from Perfect Shopping Bag This is the perfect shopping bag! It holds everything! Lightweight! I have three and want more!
Date published: 2020-09-18
Rated 5 out of 5 by from Great tote! Great price! A beautiful tote! The perfect birthday gift for a wonderful friend who had admired my tote.
Date published: 2020-09-18
Rated 5 out of 5 by from Love my new bag Great bag! I love it. I have already taken it on a trip
Date published: 2020-09-15
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Product:AF178-Ballard Jute Tote