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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
Anonymous from
Jute bagLove my jute bag. Is very sturdy and plenty of room. Would absolutely recommend.
Date published: 2022-10-10
Rated 5 out of
5 by
Dabney from
Jute bagExcellent size. Not necessarily heavy duty quality, but totally acceptable.
Date published: 2022-10-10
Rated 5 out of
5 by
Laquintajse from
Attractive!Look good but we will see Joe they hold up…. These are gifts for my young grandkids.
Date published: 2022-10-04
Rated 5 out of
5 by
Tdebeir from
Jute toteThis is my book club and airplane tote. Light weight and cute!
Date published: 2022-10-02
Rated 5 out of
5 by
PARuth from
Wonderful bags!I love these totes! I've now purchased six of them, two to hold miscellaneous items in the bedroom, three for my knitting supplies, and one to hang by the front door for hats, gloves, etc. Be warned - the large size is HUGE. They're attractive, sturdy, spacious, and fun with appropriately chosen titles embroidered on the front. All of the totes I've purchased are being used for storage in the house. I'm not sure how well they'd hold up being used as actual totebags; I'd be afraid the fabric would wear excessively. But love having them around the house.
Date published: 2022-09-30
Rated 5 out of
5 by
Swb61 from
Jute ToteGreat bags and the Monogramming is such a nice touch! Makes a great gift too
Date published: 2022-09-30
Rated 5 out of
5 by
A happy girl from
Great quality beach bagsThese canvas bags are made well and a great gift for beach and boat lovers
Date published: 2022-09-29
Rated 5 out of
5 by
Tami L from
Jute toteI love these totes! They are stylish, and make wonderful gifts.
Date published: 2022-09-29
Rated 5 out of
5 by
InkyFingers317 from
Personalized Jute ToteAfter ordering many of these over the years the quality is still fantastic and I’ve never had any problems. Truly love them!
Date published: 2022-09-26
Rated 5 out of
5 by
Sep521 from
Great bagGreat bag, perfect size. Gave them as gifts nice touch with monogram.
Date published: 2022-09-23
Rated 5 out of
5 by
Funsizesnickers from
Perfect for a girls day outExcellent quality and wonderful design. Using them for a girls day out on the beach.
Date published: 2022-09-18
Rated 5 out of
5 by
Daphnerose from
Love the jute totes.I have one for every room. Great stash bags, book bags, magazine hiders. The monogram makes it really special.
Date published: 2022-09-15
Rated 5 out of
5 by
Kelley W from
Fabulous ToteLove this tote! Will be ordering more. Great gift too!
Date published: 2022-08-31
Rated 5 out of
5 by
Karin F from
Jute bagsI have bought a couple of these bags over the years. They are well made and a great size! They also make great gifts!
Date published: 2022-08-30
Rated 5 out of
5 by
Elaine delia from
Great tote!Love tote and leather handles! Just we prefer if handles were a bit longer so you can put on your shoulder!
Date published: 2022-08-29
Rated 5 out of
5 by
Madi M from
Best bag everLove this tote! Very versatile. Could be a pool/beach bag, everyday bag for work, luggage for traveling, etc.
After getting one for myself, I ordered them for all the women in my family and then ordered another in the other size for myself. All the color combinations we have done look great!
Date published: 2022-08-26
Rated 5 out of
5 by
MegsFL66 from
Jute ToteHow can you beat this? Roomy, well-made jute tote— and monogrammed with shipping all for around 20 bucks. Buy a bunch for your friends!
Date published: 2022-08-21
Rated 5 out of
5 by
Pamela K from
Great gift!It’s a great bag and you can’t beat the price! The smaller tote does have a short handle and the large tote has a longer handle. Great teacher or girlfriend gift.
Date published: 2022-08-21
Rated 5 out of
5 by
California girl from
Jute ToteVery well made. It’s a large bag but great for the beach or shopping trips. Love the aqua color!
Date published: 2022-08-20
Rated 5 out of
5 by
Joy w from
Perfect beach bagSpacious. Sturdy. Pretty. Great value. Personalized
Date published: 2022-08-20
Rated 5 out of
5 by
Readingresearchermary from
Tote for lifeI have bought many of these totes for myself and as gifts over the years. Great looking and long lasting!
Date published: 2022-08-20
Rated 5 out of
5 by
Gail Lee from
Jute TotesBought 4 on sale for gifts and they are beautiful!
Date published: 2022-08-16
Rated 5 out of
5 by
VanessaC from
Ballard Jute ToteLarge, well made, colorful, and attractive. Would recommend.
Date published: 2022-08-16
Rated 5 out of
5 by
Christine M K from
Tote ReviewLove this tote and such a great price! And I just ordered another one.
Date published: 2022-08-16
Rated 5 out of
5 by
MAKINLOU from
LOVE THIS BAGThis tote arrived promptly and was just as it was described. The monogram sets it off. The size is good for me, a petite lady, as sometimes bigger bags look odd and swallow me. I would like to get a couple more in different colors. Good purchase.
Date published: 2022-08-16
Rated 5 out of
5 by
Christinap from
Beautiful beach bagThis tote is such a great gift idea. It’s really nice quality very stylish and love the monogram.
Date published: 2022-08-15
Rated 5 out of
5 by
Aliyss from
Love my jute toteGreat size and fabric is wonderful . Price was great
Date published: 2022-08-15
Rated 5 out of
5 by
EWalsh from
Great gift items!Love these totes. I use mine at the pool and beach. I also give them to people as gifts. They love getting something personalized. The quality and price are fantastic. Love these!
Date published: 2022-08-14
Rated 5 out of
5 by
NLMalo from
Perfect for travelThis bag is very well constructed, especially at this price. Love the sturdy straps.
Date published: 2022-08-12
Rated 5 out of
5 by
Miax5 from
Early Christmas ShoppingAbsolutely beautiful! Purchased 4 bags, free engraving & shipping plus on sale, jump on Christmas gifts!
