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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
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Ballard Jute Cosmetic Bags - Set of 2 is rated 4.6 out of 5 by 353.
Rated 5 out of 5 by from Personalized Cosmetic Bag Love these personalized small extra bags to add to totes!
Date published: 2024-01-06
Rated 5 out of 5 by from Perfect gifts ! They were Christmas gifts for my granddaughter’s, they loved them ! They ere very well made and the colors were beautiful!
Date published: 2024-01-03
Rated 5 out of 5 by from Ballard Jute Cosmetic Bags Purchased 3 sets of these beautiful monogrammed bags for Christmas presents. The recipient's loved them. Monogrammed well and very stylish.
Date published: 2023-12-30
Rated 5 out of 5 by from Not only for cosmetics You can't go wrong with these bags. I use them to organize my cords
Date published: 2023-12-27
Rated 5 out of 5 by from Super bags for cosmetics! I bought several as Christmas gifts for my granddaughters and they loved them. Their embroidered initials really looked great!
Date published: 2023-12-26
Rated 5 out of 5 by from Ju(te) need to get one of these! These are nice sized bags for cosmetics or toiletries or even crayons, pencils, pens, markers! The embroidery just adds an extra nice touch!
Date published: 2023-12-25
Rated 5 out of 5 by from Great gift Adorable as a Christmas gift! It was a nice touch being able to add a monogram and personalize it.
Date published: 2023-12-16
Rated 5 out of 5 by from This was a great gift too! I have the tote and the cosmetic bags. I thought they would be a great gift!
Date published: 2023-11-24
Rated 5 out of 5 by from Personalized and bought for a present looks great I bought two and had them personalized. The embroidery looks great, and the bags also look good. I would definitely buy again. In fact, I made this purchase after a successful jute bag and personalization purchase prior to this one.
Date published: 2023-10-21
Rated 5 out of 5 by from Great personalized gift! I bought this for my niece going off to college. She loved both of them! Very versatile with zippered closures. These are great gifts with personalization and a great price!! I might buy some for myself!!
Date published: 2023-09-05
Rated 5 out of 5 by from Great bag for the price. Use for lots of things. Nice bag especially with monogramming. Love thebag
Date published: 2023-07-02
Rated 5 out of 5 by from Love these bags Great bags and even better that they are on sale;-)
Date published: 2023-05-19
Rated 5 out of 5 by from Great bags for yourself and others I have purchased a few of these bags in a variety of colors and sizes over the years. They are fantastic! Great gifts, too!
Date published: 2023-03-28
Rated 5 out of 5 by from Great Jute Bag Lovely gifts for friends and family. Gave them for Christmas and everyone loved them.
Date published: 2023-03-03
Rated 5 out of 5 by from Cosmetic bags make great gifts! Cosmetic Jute bags with free monogram are great for trips to keep in your bag. I gave them for gifts during the holidays. Everyone really liked them!
Date published: 2023-02-20
Rated 5 out of 5 by from Adorable and high quality cosmetic bags I bought many of these for the holidays with personalized initials applied. I was delighted with the quality as were my friends.
Date published: 2023-02-07
Rated 5 out of 5 by from Great product Great Price! Quality was way better than I expected for this price point! Bought the gray set and loved the color! I would definitely recommend this product.
Date published: 2023-01-27
Rated 5 out of 5 by from Can’t Beat This Set! I purchased a monogrammed set for my daughter. I liked it so much that I purchased one for myself as well. Much roomier bags than I had expected. This is going to become a new go-to gift item for me.
Date published: 2023-01-24
Rated 5 out of 5 by from Perfect gift for Coworkers I bought these for all My coworkers with their initials on it. They all loves them.
Date published: 2023-01-20
Rated 5 out of 5 by from Very nice items... The bags are lovely and practical. Second year I've ordered jute bags.
Date published: 2023-01-19
Rated 5 out of 5 by from Great gift Such a great gift at an excellent price point. The monogramming makes it look expensive and classy.
Date published: 2023-01-17
Rated 5 out of 5 by from Such fun bags. Lots of options. A bargain!!! These totes are a great gift for couples heading out on a trip or honeymoon. The embroidery options are fun and free to add! How rare is that! The handles are leather and add such nice contrast. The body of the totes are jute- so not soft, but fine for a custom line at this price point! I bought lots this Christmas and they were all perfectly done.
Date published: 2023-01-14
Rated 5 out of 5 by from Smart Looking & Functional! I chose gray with cream monogram to match the two totes I purchased. Makes a nice set. Sizes are handy and functional. I was disappointed that the smaller cosmetic bag was not monogrammed. That would've been perfect!
Date published: 2022-12-30
Rated 5 out of 5 by from Perfect gift Love them! Perfect for Xmas gifts to baby showers!
Date published: 2022-12-24
Rated 5 out of 5 by from ❤️Wish List Came True!❤️ Had this on my wish list for quite some time. When the perfect sale popped up in my inbox, I immediately ordered two sets—black & tan with last name initial in gold (FYI… Monogram was perfectly centered. And it’s great as a clutch or makeup bag!) Love the quality, size, and color! Thanks Ballard Designs!❤️
Date published: 2022-12-11
Rated 5 out of 5 by from Custom Cosmetic Bags Nice little gift when monogrammed. They turned out well and I know the ladies will love them.
Date published: 2022-11-21
Rated 5 out of 5 by from Ballard Jute Cosmetic Bags, set of 2 Same quality as large and medium totes. Pleased with purchase.
Date published: 2022-11-01
Rated 5 out of 5 by from Best shoppers ever I detest carrying plastic crinkly bags. These fit the bill for all things....taking shoes to the cobbler, taking lunch to work, endless jobs. I got the larger and the smaller and the little personal case and always keep in car. Perfect, and such a wonderful price.
Date published: 2022-09-25
Rated 5 out of 5 by from Lovely accessory. These are lovely because of the color and material with lots of room inside.
Date published: 2022-08-27
Rated 5 out of 5 by from Perfect Gifts! I bought these as gifts for my daughters softball team. They all aged out and are heading off to college. I had their numbers embroidered on them and they turned out so cute!! The girls loved them to bring to college!
Date published: 2022-08-16
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