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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Ballard Indoor/Outdoor Sheer Panel is rated 4.6 out of 5 by 37.
Rated 5 out of 5 by from Better than Expected My designer in the store suggested I use sunbrella drapes on my covered deck--a fabulous idea that hadn't occurred to me. I thought she would pick out a solid canvas sunbrella, but she surprised me again and suggested these sheers. They are so classy and beautiful and clean and still heavy enough even though they are sheers. I am thrilled to have them.
Date published: 2019-10-24
Rated 5 out of 5 by from Spa feel These are great! Yes they arent heavy as the other panels so they do blow if windy. But easily contained if you just tie them back with a tie. They are beautiful add a spa feel and do help keep the outdoor sun from being so bright.
Date published: 2019-08-28
Rated 5 out of 5 by from As described Nice weight to them, as described, nice quality. Are opaque enough to block the sun in your face.
Date published: 2019-08-26
Rated 5 out of 5 by from Perfect outdoor curtains! I wanted something light and airy but to provide some privacy! These panels delivered! Love the linen type texture and great quality too.
Date published: 2019-06-04
Rated 5 out of 5 by from Love ,Love,Love.... They are absolutely gorgeous and look fab with my coordinate Black/Sand other drapes.. The quality is the best through all kinds of weather and they look like the day I purchased them!!! Very Happy
Date published: 2018-05-29
Rated 5 out of 5 by from Simple Perfect for our screened porch. Allows for a little privacy while keeping area light and airy. Exactly what I was looking for.
Date published: 2017-07-12
Rated 5 out of 5 by from Perfect! These outdoor drapes are great as they block the sun but you don't feel closed in as they are very light and airy. Bought several pairs last year and just bought more. They have held up just like new...you can't tell the difference between last year's drapes and the new ones!
Date published: 2015-05-01
Rated 5 out of 5 by from Beautiful sand sheer panels! These sand sheer panels are a wonderful addition to our patio. Perfect for shielding us from the afternoon sun. I added curtain weights in the hem and tiebacks. Simply beautiful!!!
Date published: 2014-04-07
Rated 4 out of 5 by from I love the weight and the weights at the bottom. That said, were a lot of work to steam, and creamier than I’d like for something brats supposed to be “white”. Order longer than you need - mine were a good 4” shorter than advertised.
Date published: 2020-02-21
Rated 4 out of 5 by from Winter white and order a size up I love the weight and the weights at the bottom. That said, were a lot of work to steam, and creamier than I’d like for something brats supposed to be “white”. Order longer than you need - mine were a good 4” shorter than advertised.
Date published: 2020-01-24
Rated 4 out of 5 by from Lovely, But Didn’t Work for Us These are nice quality curtains. They cast a nice shade when the sun is low on the horizon. However, our area is too breezy for the curtains to be as practical as we hoped for our pergola (even with the weights in the bottom). Sadly we will need to try to return them.
Date published: 2019-04-23
Rated 3 out of 5 by from Sheer fabric not what I expected The "sheer" material is not what I expected. My use was indoors The curtain is well made and the material will last, I think, but I hadn't expected the plastic feel and thought it would be more like the solid indoor/outdoor curtain fabric I also ordered,that's more cotton light-canvas like. Ballard's goods are great. The fabric description could be improved.
Date published: 2020-08-21
Rated 3 out of 5 by from Nice Drape, Slow Delivery I like the product. I think they are a bit pricey. Delivery process could stand some improvements. Although I was charged the cost immediately, the drapes didn’t ship until a week or so later. It took over three weeks to get them.
Date published: 2020-06-25
Rated 2 out of 5 by from Dirty and Moldy very quick These curtains are very pretty, but they got moldy and dirty very quickly and I couldn't get anything out. Tried soap and water and various ways. Bummer because they were not cheap.
Date published: 2020-10-04
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