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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Ballard Double Boot Trays with Frame is rated 4.6 out of 5 by 458.
Rated 5 out of 5 by from My boot trays I bought mine over 12 years ago and I have loved everything I bought from Ballard,since
Date published: 2022-05-30
Rated 5 out of 5 by from Perfect Boot tray Substantial and sturdy. Just what I wanted for entrance foyer and my kids’ work boots.
Date published: 2022-05-19
Rated 5 out of 5 by from Boot Tray Beautiful color and design and generous size tray for shoes and boots.
Date published: 2022-05-09
Rated 5 out of 5 by from Boot Tray Cart Perfect for our family’s entryway. We have a “his and hers” section!!
Date published: 2022-04-21
Rated 5 out of 5 by from Love the Double Boot Tray with Frame!! Very sturdy. Looks just as pictured/described in catalog. Perfect for containing clutter at the door.
Date published: 2022-04-16
Rated 5 out of 5 by from Excellent Boot Tray Table! Love this useful and elegant looking side garden door boot tray table! It holds so much more than boots and keeps it all neat & accessible. Great quality. Highly recommend it.
Date published: 2022-04-08
Rated 5 out of 5 by from Boot tray Lovely boot tray. It helps organize shoes are the entrance area.
Date published: 2022-04-05
Rated 5 out of 5 by from Nice tray and size. Like the tray got the bee design. Hard to decide on patterns and color. Hopefully holds up.
Date published: 2022-03-29
Rated 5 out of 5 by from Beautiful boot tray We are so glad that we bought this boot tray. It accomplishes the job well and looks luxe at the same time.
Date published: 2022-03-12
Rated 5 out of 5 by from Heron has Character and Love the natural look! Compliments any home decor! I just had my floors refinished and went to protect them. The boot/shoe tray It’s a perfect place for shoes. Guests love!
Date published: 2022-03-03
Rated 5 out of 5 by from Boot Tray Super cute and does exactly what it is meant to do. I would recommend. Adorable in our mud room.
Date published: 2022-01-21
Rated 5 out of 5 by from Boot trays and frame Going to be useful and look amazing for many years to come!
Date published: 2021-12-04
Rated 5 out of 5 by from exact match It exactly matches the copper trim on furniture in the room where it's being used! Just what we wanted!
Date published: 2021-11-26
Rated 5 out of 5 by from Boot tray This boot tray is nice to look at and very durable.
Date published: 2021-10-30
Rated 5 out of 5 by from Shoe Problem Solver Structurally sturdy, I have one in gold and one in oil rubbed bronze. Love them both. They are substantial pieces!! More than satisfied. Brought a touch of class to my mudroom.
Date published: 2021-10-15
Rated 5 out of 5 by from sticking with it I love the attractive, two-story shoe storage. After a number of years, I had to purchase more trays, as mine were getting rusty. I'm trying the raised pattern this time, instead of the recessed pattern, to see if I can extend the life of my new boot trays further.
Date published: 2021-10-15
Rated 5 out of 5 by from Boot tray Very attractive way to keep shoes and boots organized
Date published: 2021-09-21
Rated 5 out of 5 by from Exactly what I was looking for Bought this for the entrance at our mountain home to store hiking boots and dog leashes. It is perfect! Sturdy for 3 kids and easy to clean out the dirt once the mud dries.
Date published: 2021-08-27
Rated 5 out of 5 by from Didn’t disappoint Such a classic and beautiful design for this boot tray. Definitely an upgrade from my previous one. It’s lightweight, but not flimsy. I chose the bee design in brass and couldn’t be happier
Date published: 2021-08-24
Rated 5 out of 5 by from Fabulous all around ! I ordered this on Wednesday and it was delivered Saturday. So carefully packaged and super easy to put together. And a wonderful little piece by the front door ! Thank you Ballard Designs !!
Date published: 2021-07-03
Rated 5 out of 5 by from Just what I was looking for This is the second one I purchased. The first one is at the front door for our walking shoes/winter boots. The second one is at the side door that goes out to the yard with our garden clogs.
Date published: 2021-06-18
Rated 5 out of 5 by from Double Boot Tray This item is beautiful and fits beautifully on my upper floor.
Date published: 2021-06-15
Rated 5 out of 5 by from Boot Trays Makes mud, rain and snow look good. Function and looks go good together
Date published: 2021-04-26
Rated 5 out of 5 by from No boots on my tray! I used this boot tray as a shelf on the bottom of a glass top table. It matches the finish oerfectand tucks into the legs as if was made for it. The tray is nice with the French Design, I even managed to find glasses with the same Design.
Date published: 2021-04-10
Rated 5 out of 5 by from Functional and nice looking. This boot tray is nice looking and good quality. It is exactly as it is pictured.
Date published: 2021-03-26
Rated 5 out of 5 by from Clean and Decorative Nice way to coral shoes near the front door while being understated.
Date published: 2021-03-20
Rated 5 out of 5 by from Buy this!!!! Such a good looking way to keep shoes and other items organized. We love it!
Date published: 2021-03-14
Rated 5 out of 5 by from Pretty and keeps entryway tidy Perfect for keeping our entryway useful but clutter free as well! The hooks are the perfect spot for masks and we love that the top is a tray so things don’t mysteriously fall off and get lost. The piece is really sturdy, high quality (honestly, really pretty) and very easy to wipe clean. I do wish there was a safety latch or notch for the upper and bottom half to fit snuggly together (can separate if lifted from top) but its a small inconvenience.
Date published: 2021-03-14
Rated 5 out of 5 by from So useful! I keep this just inside my from door with umbrellas on one end, dog collars and leashes on the other end. On top is my bowl of face masks, a basket for gloves, car key, sunglasses, etc. On the shelf are an assortment of outdoor shoes which change with the weather. Truly all the "stuff" neatly organized exactly where I need it. A breeze to assemble and it looks really nice.
Date published: 2021-03-14
Rated 5 out of 5 by from Great tray Design looks great and tray is wide enough for men’s shoes to fit neatly ( size 13)
Date published: 2021-03-14
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Product:AS172-Ballard Double Boot Trays with Frame

Ballard Double Boot Trays with Frame

Ballard Boot Tray

Ballard Double Boot Tray Frame