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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Ballard Double Boot Trays with Frame is rated 4.6 out of 5 by 225.
Rated 5 out of 5 by from Great boot tray You should buy this boot tray. Living in Colorado we use this tray daily. It’s functional and stylish.
Date published: 2020-02-18
Rated 5 out of 5 by from Beautiful and Functional Boot Tray The whole family loves our new boot tray from Ballard. It is really lovely and easy to put together.
Date published: 2020-02-03
Rated 5 out of 5 by from Wide boot tray Holds up to four pair of shoes and stays in place as well while looking great.
Date published: 2020-01-08
Rated 5 out of 5 by from Great purchase! Love my Fleur-de-lis tray! Lovely tray I've wanted forever. Holds 5 pairs of shoes, fits neatly under my bench.
Date published: 2019-12-27
Rated 5 out of 5 by from Beautiful and very functional boot tray I love this boot tray. It has plenty of room for lots of shoes/boots and keeps things neatly organized by the door. Very good quality and very attractive.
Date published: 2019-12-07
Rated 5 out of 5 by from LUV it!! It's just what i wanted, which i didn't know i wanted until i saw it! So nice & gets wicked good compliments from guests.
Date published: 2019-12-02
Rated 5 out of 5 by from Ballard Boot Tray Looks great by my garage door and does it’s job beautifully. Great size. Catches all those muddy shoes before they hit my floor.
Date published: 2019-12-02
Rated 5 out of 5 by from Beautiful boot tray This boot tray is beautiful. I have it sitting in my kitchen and looks very nice. If it should get debris in it from our shoes I just vacuum it out. It cleans up very quickly. It has a beautiful copper finish.
Date published: 2019-11-22
Rated 5 out of 5 by from Double Boot tray This has solved the problem of clutter by my back door. I actually got 2, and they re both always full.
Date published: 2019-11-18
Rated 5 out of 5 by from Great for entryway! Love this for when kids come in from school to remove their dirty shoes. Great design and quality
Date published: 2019-10-28
Rated 5 out of 5 by from Nice Perfect size for my entryway. Holds 3-4 adult size shoes.
Date published: 2019-09-15
Rated 5 out of 5 by from What it looks like. It’s beautiful. Second time we’ve ordered this because we love it so much. 1st time was 16 years ago!
Date published: 2019-09-09
Rated 5 out of 5 by from My use of boot tray is different I use this outside on my patio for plants and garden tools. It goes really well with the rest of my outdoor decor. Love it!! It was super easy to put together and it’s very unique.
Date published: 2019-09-08
Rated 5 out of 5 by from Entryway necessity Perfect for the mud room! Makes the shoes that are kicked off, the purses that are dropped look organized instead of cluttered. Can be really noisy metal on metal when the tray moves on its base ... small amount of museum wax/beeswax at contact points takes care of that. Biggest plus? I’ve stopped searching for the dog leash and saved myself ten minutes a day!
Date published: 2019-09-08
Rated 5 out of 5 by from Very useful! Very handy for storing shoes, boots, dog walking items, umbrellas. I have it in my garage, right by the kitchen door.
Date published: 2019-09-08
Rated 5 out of 5 by from Love This! Just perfect for keeping shoes at the door—and my floors clean and yuk-free. Instead of a jumble of shoes, my new boot tray keeps “no shoes in the house” neatly and purposefully organized! So very happy I ordered this!!
Date published: 2019-09-07
Rated 5 out of 5 by from Organized Keeps all shoes and rain wear off the floor and organized. Plus love the look. French provincial
Date published: 2019-08-23
Rated 5 out of 5 by from Breeze to assemble Product is as nice looking & sturdy as it is shown in magazine. Assembly required no tools. Was packaged so nicely, that nothing bent in shipping, etc. Love it in my entry way - holds lots of shoes, umbrellas & looks great.
Date published: 2019-07-18
Rated 5 out of 5 by from Lots of room to store things! I bought this storage unit for my garage to store boots, dog leashes, umbrellas, etc. it has been a good catchall and it’s very easy to wipe clean.
Date published: 2019-07-17
Rated 5 out of 5 by from Ballard Double Boot Trays with Frame I love it! Great quality. Very well packaged to ship. I would buy again.
Date published: 2019-07-16
Rated 5 out of 5 by from Happy customer Great product. Plenty of room for rain boots / winter boots on bottom shelf. Very impressed with how well it is made. And it looks great! Awesome addition to our mud room.
Date published: 2019-07-15
Rated 5 out of 5 by from Closet and garage perfection Bought with closet essentials. This is for garage.
Date published: 2019-07-07
Rated 5 out of 5 by from Wonderful Excellent quality, price (on sale) and style. Unique find, quite pricey but most gems are.
Date published: 2019-06-14
Rated 5 out of 5 by from Exactly as advertised...Perfect! Wonderful tray for organizing boots and shoes. Fits beautifully on the floor of my front closet and is deep enough to hold even my husband’s larger-sized boots. Best if all, it is attractive in appearance. Love it, and highly recommend this item!
Date published: 2019-05-31
Rated 5 out of 5 by from Nice and sturdy Material is sturdy and I love the design. Perfect for our mud room!
Date published: 2019-03-27
Rated 5 out of 5 by from Use as plant stand also! Well made looks great on my porch and I use top for holding my plants.
Date published: 2019-02-26
Rated 5 out of 5 by from Nice solution This was a lovely solution to my front porch, previously a pile of gardening shoes, tools, and overflow mail. Even the mailman complimented it. It's well-made and attractive.
Date published: 2019-02-25
Rated 5 out of 5 by from Sturdy and attractive in foyer I love this boot tray. I have a large foyer and cannot avoid the dreaded shoe piles and dog supplies, and prefer something right off the door as we are not the best about keeping everything in the closet. This corrals our necessities, looks elegant, and blends with the decor. I did purchase the rubber boot trays instead (we need rain boots most of the year) and they fit perfectly. The rubber trays want to sag slightly along the front and back, so I purchased 4 flat craft sticks from the craft store for a few dollars and that solved the problem.
Date published: 2018-12-30
Rated 5 out of 5 by from Finally controlled chaos We decided to implement a new rule of no shoes in the house. That led to cluttered areas by our two main doors. With little space near the doors, we set the trays underneath the legs of the entrance furniture. Looks great.
Date published: 2018-12-29
Rated 5 out of 5 by from Good Quality & Fit The boot tray arrived as planned and met all the expected specifications. Color, design, and quality are as explained and it was easy to put together. I did purchase the rubber boot tray for the bottom as other reviews mentioned their might be some rust if used for wet shoes.
Date published: 2018-12-04
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Product:AS172-Ballard Double Boot Trays with Frame

Ballard Double Boot Trays with Frame

Ballard Double Boot Tray Frame

Ballard Boot Tray