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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Ballard Double Boot Trays with Frame is rated
4.6 out of
5 by
458.
Rated 5 out of
5 by
Joanette from
My boot traysI bought mine over 12 years ago and I have loved everything I bought from Ballard,since
Date published: 2022-05-30
Rated 5 out of
5 by
BrendaNC from
Perfect Boot traySubstantial and sturdy. Just what I wanted for entrance foyer and my kids’ work boots.
Date published: 2022-05-19
Rated 5 out of
5 by
Happy NC Retiree from
Boot TrayBeautiful color and design and generous size tray for shoes and boots.
Date published: 2022-05-09
Rated 5 out of
5 by
MissResi from
Boot Tray CartPerfect for our family’s entryway. We have a “his and hers” section!!
Date published: 2022-04-21
Rated 5 out of
5 by
AM from Lexington SC from
Love the Double Boot Tray with Frame!!Very sturdy. Looks just as pictured/described in catalog. Perfect for containing clutter at the door.
Date published: 2022-04-16
Rated 5 out of
5 by
dang from
Excellent Boot Tray Table!Love this useful and elegant looking side garden door boot tray table!
It holds so much more than boots and keeps it all neat & accessible. Great quality. Highly recommend it.
Date published: 2022-04-08
Rated 5 out of
5 by
SWhite from
Boot trayLovely boot tray. It helps organize shoes are the entrance area.
Date published: 2022-04-05
Rated 5 out of
5 by
Georgiann from
Nice tray and size.Like the tray got the bee design. Hard to decide on patterns and color. Hopefully holds up.
Date published: 2022-03-29
Rated 5 out of
5 by
EE in NYC from
Beautiful boot trayWe are so glad that we bought this boot tray. It accomplishes the job well and looks luxe at the same time.
Date published: 2022-03-12
Rated 5 out of
5 by
D Guest from
Heron has Character and Love the natural look!Compliments any home decor! I just had my floors refinished and went to protect them. The boot/shoe tray It’s a perfect place for shoes. Guests love!
Date published: 2022-03-03
Rated 5 out of
5 by
D J B from
Boot TraySuper cute and does exactly what it is meant to do. I would recommend. Adorable in our mud room.
Date published: 2022-01-21
Rated 5 out of
5 by
Deb Omi from
Boot trays and frameGoing to be useful and look amazing for many years to come!
Date published: 2021-12-04
Rated 5 out of
5 by
blackbirder from
exact matchIt exactly matches the copper trim on furniture in the room where it's being used! Just what we wanted!
Date published: 2021-11-26
Rated 5 out of
5 by
Andi R from
Boot trayThis boot tray is nice to look at and very durable.
Date published: 2021-10-30
Rated 5 out of
5 by
DDale from
Shoe Problem SolverStructurally sturdy, I have one in gold and one in oil rubbed bronze. Love them both. They are substantial pieces!! More than satisfied. Brought a touch of class to my mudroom.
Date published: 2021-10-15
Rated 5 out of
5 by
Catherine1111 from
sticking with itI love the attractive, two-story shoe storage. After a number of years, I had to purchase more trays, as mine were getting rusty. I'm trying the raised pattern this time, instead of the recessed pattern, to see if I can extend the life of my new boot trays further.
Date published: 2021-10-15
Rated 5 out of
5 by
Lilly T from
Boot trayVery attractive way to keep shoes and boots organized
Date published: 2021-09-21
Rated 5 out of
5 by
Anonymous from
Exactly what I was looking forBought this for the entrance at our mountain home to store hiking boots and dog leashes. It is perfect! Sturdy for 3 kids and easy to clean out the dirt once the mud dries.
Date published: 2021-08-27
Rated 5 out of
5 by
Pldm from
Didn’t disappointSuch a classic and beautiful design for this boot tray. Definitely an upgrade from my previous one. It’s lightweight, but not flimsy. I chose the bee design in brass and couldn’t be happier
Date published: 2021-08-24
Rated 5 out of
5 by
Gigistaff from
Fabulous all around !I ordered this on Wednesday and it was delivered Saturday. So carefully packaged and super easy to put together. And a wonderful little piece by the front door ! Thank you Ballard Designs !!
Date published: 2021-07-03
Rated 5 out of
5 by
Fran R from
Just what I was looking forThis is the second one I purchased. The first one is at the front door for our walking shoes/winter boots. The second one is at the side door that goes out to the yard with our garden clogs.
Date published: 2021-06-18
Rated 5 out of
5 by
Loren B from
Double Boot TrayThis item is beautiful and fits beautifully on my upper floor.
Date published: 2021-06-15
Rated 5 out of
5 by
Muddy Blues from
Boot TraysMakes mud, rain and snow look good.
Function and looks go good together
Date published: 2021-04-26
Rated 5 out of
5 by
5325 from
No boots on my tray!I used this boot tray as a shelf on the bottom of a glass top table. It matches the finish oerfectand tucks into the legs as if was made for it. The tray is nice with the French Design, I even managed to find glasses with the same Design.
Date published: 2021-04-10
Rated 5 out of
5 by
Anonymous from
Functional and nice looking.This boot tray is nice looking and good quality. It is exactly as it is pictured.
Date published: 2021-03-26
Rated 5 out of
5 by
Ambience Design from
Clean and DecorativeNice way to coral shoes near the front door while being understated.
Date published: 2021-03-20
Rated 5 out of
5 by
NAG20 from
Buy this!!!!Such a good looking way to keep shoes and other items organized. We love it!
Date published: 2021-03-14
Rated 5 out of
5 by
Kayla F from
Pretty and keeps entryway tidyPerfect for keeping our entryway useful but clutter free as well! The hooks are the perfect spot for masks and we love that the top is a tray so things don’t mysteriously fall off and get lost. The piece is really sturdy, high quality (honestly, really pretty) and very easy to wipe clean. I do wish there was a safety latch or notch for the upper and bottom half to fit snuggly together (can separate if lifted from top) but its a small inconvenience.
Date published: 2021-03-14
Rated 5 out of
5 by
Asheville WNC from
So useful!I keep this just inside my from door with umbrellas on one end, dog collars and leashes on the other end. On top is my bowl of face masks, a basket for gloves, car key, sunglasses, etc. On the shelf are an assortment of outdoor shoes which change with the weather. Truly all the "stuff" neatly organized exactly where I need it. A breeze to assemble and it looks really nice.
Date published: 2021-03-14
Rated 5 out of
5 by
Krds from
Great trayDesign looks great and tray is wide enough for men’s shoes to fit neatly ( size 13)
