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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Ballard Counter Top Paper Towel Holder is rated 4.6 out of 5 by 135.
Rated 5 out of 5 by from Great quality I looked in all the shops in my area for a high quality, attractive paper towel holder and came away disappointed. When I saw this one in the Ballard catalog and read the reviews I knew I had found what I was looking for. It is heavy enough to not tip over when pulling a towel off and the rolls are easily changed because the finial just lifts off. I'm very happy with it!
Date published: 2017-06-10
Rated 5 out of 5 by from Can't live without this We bought two of these about 7 years ago. One broke. Was so glad it was still for sale. Bought a replacement and a back up because I need these in my kitchen.
Date published: 2017-06-10
Rated 5 out of 5 by from Solid and good-looking I couldn't be happier with this paper towel holder, which really complements a few other black iron fixtures we included in our kitchen renovation. It's got a nice weight, a slightly rustic feel, and the ornament slips off easily to replace the towel rolls. Perfect!
Date published: 2017-04-06
Rated 5 out of 5 by from Absolutely exquisite Absolutely exquisite!!! Looks beautiful and is totally functional. I have had others that were not balanced properly, unevenly weighted and just looked awful. This provides both looks and function. I love it!
Date published: 2017-03-24
Rated 5 out of 5 by from Solid piece This paper towel holder is one I highly recommend. It is solid, sturdy and doesn't flip over. Looks awesome and adds that special touch to my kitchen!!!
Date published: 2016-09-08
Rated 5 out of 5 by from I love this paper towel holder I had been eyeing this for a long time and finally made the purchase. So glad i did. Looks great on my countertop!
Date published: 2016-08-12
Rated 5 out of 5 by from Excellent As a Francophile, I love the fleur de lys topper. The weight of the paper towel holder is substantial and looks great in my black and white kitchen. I'm very pleased with this purchase
Date published: 2016-07-03
Rated 5 out of 5 by from Elegant Accent It is a beautiful accent piece. After comparing other designs and prices Ballard's was the best. Can't beat Ballard Style along with the durability features. Besides, the finial that I chose "the pear" is a maiden name in our family!
Date published: 2016-01-19
Rated 5 out of 5 by from Love it! And it just matches my aged bronze faucet! It is heavy and stable- just love using it!
Date published: 2016-01-14
Rated 5 out of 5 by from Nice Looking and Functional Love this paper towel holder. It's heavy, so it stays in place when pulling off towels. It looks beautiful in my kitchen built in 1922!
Date published: 2015-12-23
Rated 5 out of 5 by from Love it on the counter - looks great. Just the right size and looks great on the counter.
Date published: 2015-11-29
Rated 5 out of 5 by from Love everything about this holder. The color on this holder is a perfect match for my Kitchen. It is sturdy and sits on my counter perfectly. I am particularly impressed with the quality of the product, worth the price.
Date published: 2015-10-21
Rated 5 out of 5 by from Love it! This paper towel holder is weighty enough to be able to pull off a paper towel with one hand! Exactly what I was looking for!
Date published: 2015-10-17
Rated 5 out of 5 by from not too tall Been looking for a paper towel holder that would fit under my cabiners. This is perfect and I had my choice of colors.
Date published: 2015-10-12
Rated 5 out of 5 by from Perfect for our house Just what we needed for our kitchen, is the right size, does not take up too much counter top, easy to use and the black is what I wanted for a decorative choice.
Date published: 2015-07-14
Rated 5 out of 5 by from Great product! I have the natural iron scroll fleur!!! Love the matte finish, the way the top comes off easily to change the roll, and the weight of the product. LOVE IT! Thank you offering quality products that are beaufiful. Worth every penny!
Date published: 2015-04-27
Rated 5 out of 5 by from Quality Product I love the Counter Top Paper Towel Holder we recently purchased from Ballard Design. It's attractive, sturdy, it's easy to use and takes up little counter space.
Date published: 2015-03-06
Rated 5 out of 5 by from Great quality, great look I ordered the counter top paper towel holder in the black finish for our basement bar. I had ordered the same product with a different finial from Ballard Designs a few years ago for our kitchen. It is substantial, heavy, and attractive. Looks equally great in the kitchen or bar. The removable finial makes changing the paper towels a breeze. Excellent product.
Date published: 2015-02-26
Rated 5 out of 5 by from Paper towel holder well designed Ordered this in oil rubbed bronze. Goes with the hardware in our mountain house and carries out the kitchen design look. Much more attractive than the average holder.
Date published: 2015-02-08
Rated 5 out of 5 by from This product was well made and attractive. I gave this towel holder with the pear finale to my sister as a gift. She loved it. It is a heavy weight and well made. It looks nice on her counter.
Date published: 2015-01-01
Rated 5 out of 5 by from Great product! I love my paper towel holder. It's rich looking and substantial, and I'm amazed that such a small thing has made a big difference in my kitchen. The quality is top-notch and the price is great!
Date published: 2014-10-23
Rated 5 out of 5 by from Beautiful and Sturdy! I ordered the "rust pear" and it coordinates beautifully with my oil-rubbed bronze fixtures and kitchen hardware. It is just as depicted in the online photo so if you like the picture you should be able to order with confidence. It is very sturdy (i.e. has a heavy base) so tipping over when pulling on a towel is a non-issue. Would definitely recommend!
Date published: 2014-09-26
Rated 5 out of 5 by from Love it! Nice and weighty. It's is exactly what I was looking for!
Date published: 2014-08-29
Rated 5 out of 5 by from Love the flour-de-lis holder! The flour-de-lis paper towel holder looks perfect in my French decorated kitchen. :)
Date published: 2014-04-12
Rated 5 out of 5 by from Ballard Counter Top Paper Towel Holder During a move, packers broke off stem of the top of the pear. Loved it so much, I had to order another one. Very convenient that the top comes off to slip the towel roll over and down, and it's heavy enough that you can grab a towel and tear off without using two hands.
Date published: 2014-03-22
Rated 5 out of 5 by from Love my Ballard Counter Top Paper Towel Holder! The Ballard Counter Top Paper Towel Holder is a great addition to my kitchen. It looks great, keeps the towel roll secure and is easy to put a new roll on. Love it!
Date published: 2014-01-20
Rated 5 out of 5 by from Nice Holder It's difficult to find a nice looking paper towel holder that's heavy enough to pull off a towel without holding it. This one fits the bill. My husband's only complaint is the towel roll kind of sticks to the matte black finish when you pull one off, so the roll doesn't spin smoothly. I can live with that though!
Date published: 2014-01-11
Rated 5 out of 5 by from This product is very nice this product has a nice finish, sturdy and is very functional. It looks just like it did in the picture.
Date published: 2014-01-09
Rated 5 out of 5 by from Heavy duty for paper towel holder. This is the second PT holder I have purchased from BD. I love them both. It is hard to find a TP holder that will not fall over when you are in a hurry and need a PT quick. Matches my kitchen perfectly.
Date published: 2013-11-11
Rated 5 out of 5 by from Great look This paper tower holder is elegant and looks great on my granite counter. It is heavy enough that it does not fall over when you pull a paper towel. The bronze color finish is well done and easy to wipe clean.
Date published: 2013-09-09
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Product:BM069-Ballard Counter Top Paper Towel Holder