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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Ballard Classic Prelit Greenery Mailbox Swag is rated 4.1 out of 5 by 51.
Rated 5 out of 5 by from Festive Mailbox Great little punch of holiday spirit! Fit nicely and was easy to secure on the mailbox.
Date published: 2021-03-04
Rated 5 out of 5 by from Festive Swag! This swag is festive, substantial, and beautiful. My community bought every swag in stock to decorate our mailboxes. We are hopeful to purchase more in 2021 to complete the community mailboxes.
Date published: 2021-03-04
Rated 5 out of 5 by from Mailbox swags Wish the bulbs were a tad larger so they would have been brighter. I ordered two swags and used them over outdoor lights either side of my garage door...worked great!
Date published: 2020-01-15
Rated 4 out of 5 by from Not bright enough for the snow plow to see! Lovely greenery, thankfully fake and durable. As others have commented I tried a number of ways to attach it. Basically it’s a shortened garland with 2 wire loops on each end, long enough to reach over the sides and top of the mailbox, but not under. I tried zip cords but they weren’t long enough or secure. I also tried string; not strong enough. Finally I got out the metal floral wire which meant using a wire cutter to twist and cut the proper length. That made it secure. I also agree with other reviewers that the lights are not very bright or large enough to see from any distance or in a rain or snowstorm.we also changed the batteries twice thinking our batteries might be old or formerly used elsewhere. But turns out that just very small lights. So I like it but it doesn’t make much of a cheery statement. I’d take a picture but it’s snowing too hard to see!
Date published: 2024-01-07
Rated 4 out of 5 by from Pretty mailbox swag I actually didn’t use it this year because my old faded one was already out. But this one looked beautiful and it was on sale! What I like is that it is pre-strung with what looks like regular Christmas lights with a battery pack. They seemed very bright when I put batteries in it. The swag is very flexible. There is no shaped from that fits over the mailbox like my old one.
Date published: 2023-01-20
Rated 4 out of 5 by from Looks great - nice touch Lights are a bit dim but overall happy with it. I have the matching pot filters so it looks consistent and pretty.
Date published: 2021-03-04
Rated 4 out of 5 by from Mail box swag It’s very pretty but the lights don’t work that well
Date published: 2021-03-04
Rated 4 out of 5 by from Pretty Swag Timer works, looks nice lit up each night in dreary upstate NY winter holiday season. A bit difficult to get to stay on mailbox - no strings or wire included.
Date published: 2020-01-02
Rated 3 out of 5 by from Good greenery Greenery was pretty as expected however white lights looked nothing like the picture. I dressed it up with a big bow & streaming ribbons. Beautiful during day but don’t expect the lights to look as pictured
Date published: 2023-12-27
Rated 3 out of 5 by from Glad I bought but room for improvement I wanted a mailbox swag for a while now and finally took the plunge for the 2022 holiday season. While I'm glad I bought it, a few things suprised me about this swag. Given that it's intended for use on a mailbox, I expected it to include some way to easily attach or secure to our mailbox -- and there was nothing (some kind of velcro strap would be great!). We had to wire it to the mailbox ourselves. It was also difficult to attach a pre-made ribbon/bow (like you attach to a wreath). There was nothing to attach the bow to. I appreciated the automatic timer, which worked well, but I would have liked more and brighter lights. It was sometimes hard to tell whether it was on or not and that shouldn't be the case with a pre-lit swag, hence the average rating.
Date published: 2023-04-19
Rated 3 out of 5 by from Mailbox swag The lights are not bright enough. Tried 2 new sets of batteries.
Date published: 2019-12-25
Rated 3 out of 5 by from Light it up I would consider it to be small. It just covers the the top and sides of the mailbox with no draping past the bottom of the box. It is full of branches and looks nicely shaped. Have not turned on the battery pack lights yet
Date published: 2019-12-14
Rated 2 out of 5 by from Lovely daytime decoration, worthless lights The lights were so dull that it’s really a daytime mail box ornament. I used some string from a tent to tie the ends together. It was a nice seasonal touch, but I’ll skip the batteries next year. The lights are so dull that I would look at it repeatedly to determine if there were actually lights on it or if my eyes were playing tricks on me.
Date published: 2021-03-05
Rated 1 out of 5 by from Review on Holiday Mailbox Swag Did anyone even look at the finished product?? 85% of the extra deco (pinecones, berries, etc) were on 1 side--very lopsided. I m STILL WAITING for my replacement.
Date published: 2023-01-29
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