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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

Baldwin Upholstered Club Chair & Ottoman is rated 4.2 out of 5 by 43.
Rated 5 out of 5 by from Beautiful piece Nice surprise I must have overlooked, the ottoman is on casters!! Easy to pull towards or away.
Date published: 2020-11-02
Rated 5 out of 5 by from what happened to the vintage vogue line? I am so so sad that you do not carry this line anymore. it was one of the best you ever did. Now I need slipcovers...There arn"t any. So Sad.
Date published: 2020-07-07
Rated 5 out of 5 by from Exceedingly Comfortable Chair! I included my comments in my review of the Baldwin sofa.
Date published: 2020-02-17
Rated 5 out of 5 by from Fabulous! It's big. It rolls. The slipcover fits perfectly and looks great. We love it!
Date published: 2019-09-28
Rated 5 out of 5 by from going on 20 years I am not kidding when I say I have had these chairs for 20 years. Over the years I have ordered new slipcovers, not because they've worn out, but because my taste has changed. Fantastic!
Date published: 2016-09-08
Rated 5 out of 5 by from Holds up beautifully I've never reviewed a product simply to disagree with another review, but there's a first time for everything. I purchased this ottoman and slipcover about 7 years ago. Both the ottoman and the white canvas slipcover that I bought for it have held up beautifully. It's been through three adult kids, my husband who won't take off his dirty shoes (did I mention "white"?), two cats and a 75 pound dog. I only happened to see the negative review because I was online looking for *another* one, though sadly, in a different size.
Date published: 2015-03-06
Rated 5 out of 5 by from well made, wears and washes well This is the 4th time I have purchased this item for an ottoman that is NOT the Baldwin frame. I have an ottoman from another store and was looking for a cover for it. This cover fits it perfectly! The ottoman gets heavy use by my dog..you know..doggie in the window? This cover protects extremely well and takes tons of abuse. Washes well with little shrinkage. Obviously will purchase again! Suggestion to Ballards: Would like to see some print fabrics offered in the lower price range, not just the twills.
Date published: 2013-06-19
Rated 5 out of 5 by from Great addition to our living room! This ottoman is very comfortable and the slip cover was very easy to put on. I chose crimson twill and it adds the perfect pop of color without being too bright.
Date published: 2012-01-04
Rated 4 out of 5 by from Wheels on legs a problem The ottoman is lovely and looks very nice with my chair. The only reason I didn't give it five stars is because of the wheels on the legs of the ottoman. I didn't realize there were wheels on it until it arrived. The wheels cause it to be very unstable and roll around on our hardwood floors. I wish there was some way to stabilize them when it is in place. As it is, the ottoman rolls out from under my legs when I move.
Date published: 2024-05-06
Rated 3 out of 5 by from Baldwin club chairs The chairs are much bigger than expected. Not as cushiony as I had hoped. I wish I had gotten a fabric sample beforehand. Overall, a bit disappointed, but nothing I can do. Also had to wait six months!
Date published: 2021-07-09
Rated 1 out of 5 by from Slipcovers too small Very disappointed in quality of slipcover. Would appreciate to be contacted about what can be done about the problems. Purchased the navy blue twill, machine washable, slipcovers. The slipcover is too small for the ottoman even before it was washed to remove the high chemical smell. The slipcover is so tight that the ottoman is misshapen and looks like someone wearing pants 2 sizes too small. The fabric also attracts dust like crazy. My main problem is the terrible fit. This needs to be rectified asap. I ordered the sofa and two ottomans in January, received them in August, and have been so upset. The ottomans look like old worn out pieces and not brand new. The slipcover for the sofa is also too small, leaning a lot of pull and stretch lines in the fabric.
Date published: 2022-09-14
Rated 1 out of 5 by from What happened to vintage vogue I need sofa cushions and now I read the line is discontinued. This line was FANTASTIC! Please bring it back!
Date published: 2020-10-03
Rated 1 out of 5 by from poor quality The ottoman top cushion loses shape in no time. And if you are thinking of purchasing anything with a cotton twill slipcover, read my review under the Baldwin sofa, first.
Date published: 2014-02-09
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Please note:

  • * Digital images of custom upholstery may differ in pattern placement from the actual item.
  • * Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order.
  • * Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UC169-Baldwin Upholstered Club Chair & Ottoman