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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

Baldwin Sofa Slipcover - Special Order Fabrics is rated 3.6 out of 5 by 70.
Rated 5 out of 5 by from Comfy for a year now! Don't order twill. I brought slipcovers in this fabric for the Parson dining chairs and the Baldwin sofa (both of which are amazing and I highly recommend). One wash in the washing machine with line dry and they are so tight. I professionally dry cleaned the other slipcovers with the same problem. They are too tight to begin with. Try the white quilted. I've washed it a half dozen times with no problem. The sofa is a dream. Well made and classic. Three cushions are preferable so this sofa rocks! Worth every penny.
Date published: 2020-05-22
Rated 5 out of 5 by from Great sofa Great sofa. It's big and looks great. The cushions are thick, not thin and cheap looking like less expensive sofas. The slipcover went on pretty easy. The sofa seems like really high quality. I can see us using it for many years. I love that you can buy just the slipcovers, to change the look of the room seasonally or, to redecorate later on.
Date published: 2019-10-10
Rated 5 out of 5 by from Comfy cozy and good looking It’s as comfy as it looks and as we’d hoped. Really looking forward to the loveseat arriving to finish the room.
Date published: 2019-09-02
Rated 5 out of 5 by from Comfy, easy to clean. Exactly what we were looking for- Hugh quality, comfy and easy to clean. Super happy with our purchase of 2 Baldwin slipcovered sofas.
Date published: 2019-07-16
Rated 5 out of 5 by from Super comfy couch, stains come right out! I bought this sofa 3 weeks ago and it’s amazing. I deliberated on it for years and wish I had bought it sooner. In my mind, people get rid of sofas for 3 reasons: they are poor quality, the color/style doesn’t match new decor and they are dirty. This sofa satisfies all concerns as it is well built, slipcovers can be changed with new decor and they are washable. I bought a white slipcover for a relaxed beachy feel and it stands up to kids and pets. The slipcovers are so easy to put on. They are not too tight, even with washing and light drying. I also bought a navy twill slipcover for a more classic look. I recommend dry cleaning for those. The depth and comfort of the couch is excellent. We nap in it all the time. It’s a beautiful piece with classic styling. I highly recommend it!
Date published: 2019-07-09
Rated 5 out of 5 by from Baldwin Sofa with slipcover My two couches were delivered this week and they are absolutely beautiful! They are true to size and color. I couldn't be more pleased with the entire process. The slipcovers are a perfect fit and the fabric is sturdy and will last a very long time. The customer service people were so pleasant and helpful! I was kept informed every step of the way as they were shipped. Even the truckers who delivered the sofas were professional, polite and helpful. Thank you Ballard Designs! You are a first class company with beautiful products! I will definitely be shopping with you again in the future!
Date published: 2019-07-05
Rated 5 out of 5 by from Super sofa I bought this because it looked exactly like a sofa I purchased 20 years ago for twice the price! The quality is excellent
Date published: 2019-06-25
Rated 5 out of 5 by from Baldwin sofa & Slipcover I bought a Baldwin right arm Chaise sofa from a friend 8 years ago and loved it. We moved out of state so I had to sell it because the chaise would not work in my new home. After moving a little over a year ago I ordered a new Baldwin sofa, two Baldwin Club Chairs and the hassock natural slipcovers. They were delivered and brought into my home, unwrapped and placed exactly where I requested. you cannot go wrong with Baldwin sofa and club chairs. They are so comfortable and cozy. My girlfriend liked my Ballards furniture so much she ordered a Baldwin sofa and club chair in the natural too. She loves hers as well and states she gets many compliments also. I was drinking coffee at my girlfriends and the dog jumped up and I spilled coffee on her Baldwin sofa. We immediately took off the slipcover, washed it and the coffee stain came out! (A tip: wash on cold and gentle cycles. You let them air dry and then place them in the dryer on cool just to knock out the wrinkles. Then place them on when they are ever so lightly damp ( it’s easier and they give more). I will always always have Baldwin slipcover furniture! I even ordered the Sunday Porch Swing for my cabin. Isn’t it beautiful!!!
Date published: 2018-08-09
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Please note:

  • * Digital images of custom upholstery may differ in pattern placement from the actual item.
  • * Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order.
  • * Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:SA083-Baldwin Sofa Slipcover - Special Order Fabrics