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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
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Options for purchase: Frame and Slipcover or Slipcover alone.
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Baldwin Queen Sleeper Slipcover - Special Order Fabrics is rated
4.1 out of
5 by
31.
Rated 5 out of
5 by
MDmom from
Forever sofaI have had this sleeper for 18 (+) years and the apartment sofa for 10. Sleeper was was my first big furniture purchase after graduating.
Now on my second set of slipcovers (in quilted white) that get frequent washings as
my two teenage boys and a dog use it all the time in the family room. Had the cushions "plumped up" with extra down and covered in thick muslin as the feathers started sneaking out. I'm so happy that the slipcovers are still available. One of the best furniture purchases I've made. Ballard Designs never disappoints
Date published: 2018-09-15
Rated 5 out of
5 by
CapeCodHome from
Just what I was looking forI was looking for a slipcovered sleeper sofa for a guest room/home office, and this sofa perfectly suits our needs. The cushions are very firm, and the upholstery is beautiful. You can't beat the price either.
Date published: 2017-01-03
Rated 5 out of
5 by
ITP4ME from
The Perfect Family Room SofaI recently bought the Baldwin Slipcovered Sleeper Sofa for my living room. This was the first piece of furniture I'd bought with my new family in mind. It had to be large enough to comfortably seat 2 adults and 2 children. The fabric had to be family friendly (read: washable!), the sleeper sofa had to be comfortable for the many sleepovers the kids will inevitably have and finally, the sofa had to be a lighter color because my living has little natural light. Those were a lot of challenges, but for every question, this sofa was the answer.
We chose the off white quilted slipcover because it was washable. The slipcover is well made, a custom fit to this sofa and is held in place with strong velcro stripes. The sleeper slides out without needing to remove the cover.
Overall, this is the quintessential family room sofa. It's extremely comfortable and the perfect napping spot. The kids love it and are spending more time in the family room than before. We couldn't be happier.
Date published: 2016-08-08
Rated 5 out of
5 by
Jen1094 from
Worth every penny!I would consider this sofa one of the best purchases I've made in a while. I had been looking for a high quality sofa that would last for years to come. I ordered it with the Super White twill slipcover, and although I doubted myself at first (I have 2 small children), it ended up being a great decision. It is very comfortable and easy to keep clean. I have already washed the slipcover, and I was able to put it back on with ease, since I dried it on Air Dry and put it back on while still a little damp (as recommended in the instructions that accompanied the slipcover). Just an added note: it is quite a deep sofa. I am 5'7 and my feet don't touch the ground when I'm sitting with my back against the cushions. That didn't bother me, but some people may not like that aspect. Overall, I absolutely love this couch, and I'm so glad I took the chance and purchased it.
Date published: 2014-11-05
Rated 5 out of
5 by
ErinofEnglewood from
Soft and cozyThis sofa is so soft and comfortable, it is the best spot in the house to sit and relax. I have had it for about 6 years now and am back for another color slipcover. The slipcovers wear and wash up well. I have had the twill slipcovers and after all this time they show very little wear. I am going to buy the Baldwin sectional for another room in my house because the whole family loves this sofa so much.
Date published: 2013-11-14
Rated 5 out of
5 by
Knightingale from
Great sofaIt took almost 2 excruciating months to get the sofa and slipcover, but worth it. The sofa is so comfortable and I think beautiful as well. I slept on the sleeper portion to be sure it would be OK for guests. The mattress is typical for a sleeper sofa, nothing special but acceptable. Unfortunately, the slipcover is very difficult to put on the frame. I thought I would change it seasonally, which is one of the reasons I purchased a slipcovered sofa vs. an upholstered one, but I am rethinking it. Fortunately I am happy with the one I got. Of note, the dye lot for the Natural Linen has changed in the past few months. It is not exactly like the swatch I received early last spring, but close enough. The frame feels very sturdy and the cushions are cozy yet supportive. Overall, I am very happy and I know that I will enjoy this sofa for a very long time.
Date published: 2013-06-30
Rated 5 out of
5 by
ChicagoNative from
Comfort, comfort, comfort!I've had my queen sleeper for a week now and consider it the wisest purchase made in quite some time. The sofa itself is deep and cushy, but still supportive - no struggles to get up. The seat cushions are a little thicker than I'd anticipated, a good 6-7" with the slipcover on, but that's not a problem for me. From the activity around here, the sofa appears to be a great spot for a nap! Used the actual sleeper once and had no complaints. The slipcover was easy to put on and looks wonderful. I'm going to buy a darker color for winter as soon as I finish writing this.
Date published: 2012-09-28
Rated 4 out of
5 by
Jinga from
Baldwin sleeper sofaMy sofa has a Crate & Barrell tag on it (in addition to the Ballard label). The seats are very firm, even with the overfilled cushions. The sleeper mechanism is very hard to open & close. Someone has to hold the sofa in place while I open/close the sleeper, or it slides across the floor and the mechanism doesn’t function. Hopefully this will ease with time.
The sofa is a great classic style and the slipcover fits very well.
Date published: 2021-02-20
Rated 4 out of
5 by
TLaws from
Stiff fabricThe sofa is fine. The fabric is very stiff. Any suggestions?
Date published: 2019-10-01
Rated 4 out of
5 by
Beach nana from
Really happy with this sofaWe bought this for the bunk room of a beach house. Got white twill slipcover so that it can be washed. Jury is still out on how the slipcover will do. The slipcover fits very well and has a tight fit so the sofa does not look slouchy. The sofa is also very
comfortable.
Date published: 2018-11-10
Rated 4 out of
5 by
Mtns4Me from
Love the zippered cases for the pillow cushionsOverall I am thrilled with my purchase. Following years of living with a sofa that was torn, stained, you-name-it, I bought this slipcover to replace the old one. Voila - new sofa! I bought the sand twill slipcover - the color is a nice neutral. It doesn't fit as tightly as the photo so it shows a number of wrinkles. Be prepared for a relaxed look as opposed to the tailored look of an upholstered piece, especially after a few years of use. The zippered cases for the cushions are my favorite feature, as my previous slipcover had velcro that tore and looked terrible. Great color, good fit, great quality = happy customer!
Date published: 2013-03-01
Rated 3 out of
5 by
MiMi in PVB from
Sunbrella cover a disappointmentThe Sunbrella fabric looks fresh but it is stiff and slippery. The stripes line up beautifully, however the cushion covers are tight and the feather fill can’t “bloom.” As a result, the sofa is not “cushy” like the floor sample, and that cushiness was my reason for wanting Ballard. For looks and ease of cleaning the Sunbrella performs, but I am disappointed in the overall result. I would change it if I could.
Date published: 2022-03-19
Rated 1 out of
5 by
PC Beach house from
Slipcover must be entirely removed to access bed!Okay @BallardDesigns... I get that it took SEVEN months for the Baldwin Sleeper Sofa to arrive. I appreciate the American design and production, and I knew it would be worth waiting for. But when the Baldwin Queen Sleeper Sofa and slipcover finally arrived today, March 25, 2022, can you imagine my expression when I realized that to access the actual sofa bed, a guest has to completely remove the slipcover??? Most of your clients who order a sleeper sofa are doing so because they're hosting guests - and we'd like to make their stay as joyous as possible. Because the Baldwin Queen slipcover sofa is made without any panel to access the bed, the slipcover has to be completely removed. How messy and awkward is this? Could you please get a designer and a good seamstress together with a fresh pot of coffee and challenge them to consider a guest experience when designing the slipcover? It would be really easy to make three cuts in the base of the slipcover to form a panel that could open/close to access the actual pull out bed. That's what I'm going to have to do now at additional expense... hire a seamstress to give our guests easy access to the bed they'll be sleeping on. Thanks for listening to this feedback. Everything else was as anticipated, so thank you for that.
