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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
Options for purchase: Frame and Slipcover or Slipcover alone.
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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

Baldwin Chaise Slipcover - Special Order Fabrics is rated 3.8 out of 5 by 15.
Rated 5 out of 5 by from Very Well Made I purchased this velvet slipcover for my chaise. I'm very pleased with it. It's a quality slipcover.
Date published: 2018-02-10
Rated 5 out of 5 by from love my new sectional! I absolutely love my new sectional. I ordered the left chaise, right chaise, and armless loveseat to combine and put in my great room. So comfortable!
Date published: 2017-11-11
Rated 5 out of 5 by from I could fall asleep in it. It's beautiful. The slipcover fits almost perfectly. One arm is slightly longer than the other (not real noticable). It did take two people to put the slipcover on but that was okay by me. It is very comfortable and my daughter and her friends always choose to lounge in it. It is a lovely addition to my sunroom. I'm thinking sofa next?
Date published: 2015-03-29
Rated 5 out of 5 by from Book + wine+ Baldwin = Heaven We have the Baldwin chaise in a little nook in our bedroom. It is soft, cozy and looks classic. It doesn't get the heavy traffic that the furniture in the rest of my house does with 3 kids and two dogs, but after two years it still looks fantastic. I don't understand how the 5'5 lady's feet hang off the edge...I am 5'9 and can stretch my legs out on it with an inch to spare. My 5'6 kid even likes to sleep on it. It's definitely my favorite all time spot to curl up with a book and a glass of wine! Wanting to order a slipcover to go with new color scheme, but the reviews on those aren't great. I haven't needed to remove mine yet, but if do I'll be very careful washing!
Date published: 2014-08-30
Rated 5 out of 5 by from this is one piece of furniture I keep moving with me I have had my Baldwin Chaise for 6 years and I love it!!! I am a petite 5'6" woman and I love to curl up and read a good book or watch TV on it. It is one of a very few pieces of furniture that as I move and/or redecorate I take with me and simply change the slipcover for a brand new look. My teenage daughter had it last in her room for 2 years with a white twill cover and it still looks fabulous. I am now moving again and ordering another cover only because I finally get my chaise back in my little nook and I'm changing up the color. Love, love, love this comfy seat just as much, if not more than, all of my other "custom-made designer placed" items in my home.
Date published: 2014-03-16
Rated 5 out of 5 by from Fabulous!! My family and I love, love our Baldwin chaise and sectional! We've had this set for many years now. We've never washed our slip covers; however, we haven't needed to as the fabric held up so well. I'm now back to buy some new slip covers as our cats have ripped up some chair arms over the years. Buying just the slipcovers for this fabulous, EXTREMELY COMFORTABLE and very well made set is so easy and inexpensive! This is the best furniture investment ever! Thank you, BD. :-)
Date published: 2013-03-18
Rated 5 out of 5 by from enjoyable! I have this chaise and three slipcovers. I find it comfy for reading. The trick with the covers is to position one arm, then fit the top of the back, then the other arm, then pull it down and tuck, etc. To remove...reverse the process ;) I wash and change them often, and am very pleased with this piece.
Date published: 2012-03-31
Rated 5 out of 5 by from it's beautiful & comfortable! This chaise far exceeded my expectations. It is so plush and comfortable! The slipcovers I ordered fit beautifully and were exactly the color and print that I wanted. I am thrilled with this purchase!
Date published: 2011-04-15
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*Please note: Digital images of custom upholstery created with our online tools may differ in pattern placement from the actual item.
*Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:SA124-Baldwin Chaise Slipcover - Special Order Fabrics