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Baldwin 2-Piece Sectional with Right Arm Chaise - Slipcover and Frame

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description. Standard Shipping This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Options for purchase: Frame and Slipcover or Slipcover alone.
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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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Baldwin 2-Piece Sectional with Right Arm Chaise Slipcover - Special Order Fabrics is rated 2.8 out of 5 by 4.
Rated 5 out of 5 by from Wonderful piece! We love the comfort of this couch! It has quickly become a favorite piece for our whole family. We have two boys, so having a slip cover with machine washable fabric was a must. Even guests have been very complimentary on the comfort and style of the couch. A great purchase that will be enjoyed for years to come!
Date published: 2017-07-06
Rated 3 out of 5 by from Owned for 7 years now Pros: the cushions have held up well and the structure of the slipcover have also it's very comfortable, to me, for everyday use. I sit in the same spot everyday Cons: simple stains don't come out well the chaise lounge isn't attached to the rest of the couch so you can't sit where they connect - it pushes them apart and you fall through. For this reason I wouldn't buy this couch again. It's basically 2 different pieces of furniture but marketed as 1 couch
Date published: 2017-07-26
Rated 2 out of 5 by from Uncomfortable for lounging! Can feel the frame. I bought this chaise sectional about 3 years ago, without sitting on it of course, because I have quite a few BD furniture items and love all of them--except this couch. While the cushions have held their shape, so that it looks pretty nice, (except the the fabric is too loose on 2 of the cushions) there is a major flaw which bugs me every time I sit on it which is every day. My husband and I like to stretch out on this couch and watch tv and whoever is stuck on the couch side (vs the chaise side) can fully feel the frame between the cushions! It's right at the hip point when I'm sitting sideways with my legs on one cushion and my upper body on the other and it's terribly uncomfortable. If you're just getting this couch for formal sitting you wouldn't find this a problem probably. One of the drawbacks of buying online, I guess.
Date published: 2013-09-30
Rated 1 out of 5 by from disappointed I thought I had written this review before but I could not find it so I'm submitting again. The slipcover I purchased, Tribly natural, was beautiful. However after several months it started to pill. Because the fabric was light the pilling made the furniture look dirty. I was advised I could change the slip cover as it was within the years time of purchase. I changed to a Tribly charcoal color. I was told they were aware of the pilling, but that the manufacture had taken care of it. The new slip cover has also pilled but because it is darker does not show as dirty. The other think re this couch is the feathers. While comfortable to sit on initially, the feathers have started to come through the fabric and poke at you making it uncomfortable. Not to mention there are feathers all around the pillows. I did not buy this sight unseen and of course it was expensive. I'm very disappointed as it is only my husband and I and we have no pets. Hoping this finds its way into the review this time.
Date published: 2016-04-03
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*Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UR060-Baldwin 2-Piece Sectional with Right Arm Chaise Slipcover - Special Order Fabrics
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