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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Bailey Woven Stools is rated 4.8 out of 5 by 646.
Rated 5 out of 5 by from Twinning with my sister Beautiful, well made chairs. My sister bought these and I just HAD to have them. I looked for a YEAR for barstools that I liked so we wouldn't have the same ones but I couldn't find any that I liked more. She didn't mind since we are 5 hours apart. :)
Date published: 2022-03-04
Rated 5 out of 5 by from Quality Great quality, sturdy & easy to clean! Packaged very well.
Date published: 2022-02-23
Rated 5 out of 5 by from Bailey Woven Stools are perfection! The stools are exactly as pictured! They’re sturdy and attractive! The combination of materials warm up our kitchen space as I had pictured!
Date published: 2022-02-22
Rated 5 out of 5 by from The search is over! I searched and searched for woven counter stools only to find them right under my nose at Ballard Designs. I had overlooked them because I preferred a darker color. Turns out the gray and brown tones of this stool look just right with our greige wall color. I read every review and viewed every photo and felt pretty confident that these are in fact the perfect stools for us. Love, love this retailer. The darker woven counter stools I considered were reviewed as being scratchy, uncomfortable and eventually breaking down in a short time. I couldn't bring myself to spend that kind of money and have them disappoint. These stools were in the same price range and worth the wait from being back-ordered. They were packaged carefully and it was easy to attach the legs to the seat. These stools are very comfortable. The outdoor-grade material makes them durable however they look natural. We have four at our counter which I knew would be a little tight to get in and out. It is. Perhaps I should have just ordered three but there are four in our family and I don't like odd numbers. :) With every item I order from Ballard Designs, I feel like I'm living in a magazine or catalog. Wow! So happy to have these stools in my personal space.
Date published: 2022-02-22
Rated 5 out of 5 by from Better than pictured The stools are beautiful, made well and nicer than pictured. They are wide, deep and comfortable.
Date published: 2022-02-21
Rated 5 out of 5 by from Pretty & practical Beautiful stool that adds nice texture to a room. The neutral color would blend with almost any decor. The stool looks like authentic grass, but is a durable and versatile indoor/outdoor material making also then practical for everyday use. If there is ever a spill, I imagine you could easily clean it up. We use the stools surrounding the kitchen counter (that can be seen from almost all areas of our home), but you can also use them outdoors if need be. The price is also reasonable and they shipped right away. So glad I found these stools in a time where it takes several months to get furniture, we had them quickly.
Date published: 2022-02-21
Rated 5 out of 5 by from Bailey woven stools They turned out just as I imagined! Love them! Completed my kitchen
Date published: 2022-02-17
Rated 5 out of 5 by from Love love love Absolutely love them. Comfortable, made well, sturdy and they look great. Highly recommend
Date published: 2022-02-12
Rated 5 out of 5 by from Worth it! Perfection! Comfy, stylish and great for the kids!
Date published: 2022-02-08
Rated 5 out of 5 by from LOVE THEM LOVE THEM! The quality is top notch, you can tell you are sitting in a great, sturdy chair. They were really easy to assemble and I would order them again! I love that you can switch out the pillow or also love that you can just wash it. GREAT PURCHASE!
Date published: 2022-02-07
Rated 5 out of 5 by from Bailey Woven Stools They came well packed. They are very comfortable and pretty! Very happy with the purchase!
Date published: 2022-02-07
Rated 5 out of 5 by from Beautiful and sooo comfortable! These stools were worth the wait. Not only beautiful but very well made and incredibly comfortable. The most comfortable bar stool I’ve ever sat in.
Date published: 2022-02-07
Rated 5 out of 5 by from Best Stools Ever These are the best stools we’ve ever had! Comfortable, sturdy & they are clearly well built. They also slide out from our kitchen island without a struggle! We waited for months (pandemic related wait) and they were a bit pricey, but well worth the cost & wait! Love these stools!
Date published: 2022-02-06
Rated 5 out of 5 by from Beautiful Stools I ordered these for our new home which will be done maybe by June. Placed my order at the end of November, backordered, ship date end of May. Well, they have been delivered, assembled and now in storage until we need them! What a nice surprise! They are very sturdy, easy to assemble base to seat, plus cushions were included. I’m so glad I made the purchase. They will be perfect in our new build!
Date published: 2022-01-31
Rated 5 out of 5 by from Love these stools! I love these stools! They are very comfortable and look great in our beach house!! They were very easy to put together also!
Date published: 2022-01-11
Rated 5 out of 5 by from Love these! So well made and comfortable. Roomy seats and nice neutral color.
Date published: 2021-12-28
Rated 5 out of 5 by from Bailey Woven Stools Perfect addition to our kitchen island. Easy to put together and very comfortable.
Date published: 2021-12-17
Rated 5 out of 5 by from Statement Counter Stools! We're so happy with these counter stools! We are using eight of them inside around a large island and they make a beautiful statement! I love the seat pad. They're easy to wipe off. You could even take them outside and hose them off and let it dry.
Date published: 2021-11-29
Rated 5 out of 5 by from Gorgeous stools I have never posted a review on bar stools before nor have I ever been this excited over bar stools but these bar stools are exceptional & deserve the pub!!!! The quality & comfortability are outstanding & I receive so many compliments on them as well! I am so happy with my purchase!!
Date published: 2021-11-14
Rated 5 out of 5 by from Fantastic bar stools for our new home! We bought 4 of the bar stools and we love them! Super easy to put together as well!
Date published: 2021-11-13
Rated 5 out of 5 by from Best Stools These Counter Stools are the best! They are very roomy and comfortable.
Date published: 2021-11-08
Rated 5 out of 5 by from Bailey Woven countertop chairs Love my chairs. Wonderfully made, elegant just like the picture. Very comfortable.
Date published: 2021-11-08
Rated 5 out of 5 by from Love these chairs! My boyfriend said these chairs are his favorite purchase for the house we just built!
Date published: 2021-11-07
Rated 5 out of 5 by from Perfect These chairs are beautiful! I get compliments from every person that comes to our house, and they go perfectly with my coastal theme!
Date published: 2021-11-06
Rated 5 out of 5 by from Beautiful, quality stools These stools exceeded my expectations! Generously sized and comfortable to sit. The grey washed color is perfect I bought two sets , basement kitchen as well as main, and they look great in both spots! I’ve only had for a month, but appear to be great quality. Easy to put together!
Date published: 2021-10-29
Rated 5 out of 5 by from 10/10 Exactly as shown and very comfortable! Very versatile for different styles -10/10 recommend
Date published: 2021-10-27
Rated 5 out of 5 by from Great buy Sturdy and very classy for indoor or outdoor spaces
Date published: 2021-10-27
Rated 5 out of 5 by from Great Purchase Beautiful stools that are sturdy and easy to put together. We are very happy with them!
Date published: 2021-10-26
Rated 5 out of 5 by from Great counter stool Love them .. so comfortable I highly recommend I Wish they swiveled
Date published: 2021-10-25
Rated 5 out of 5 by from Bailey Woven Stools These look great! We’ve gotten a lot of compliments for them at our kitchen island.
Date published: 2021-10-25
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