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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Bailey Woven Chair is rated 4.7 out of 5 by 96.
Rated 5 out of 5 by from Bailey woven chair Nicely constructed and very comfortable. I like the modern look . Fits into my coastal decor also!
Date published: 2020-10-04
Rated 5 out of 5 by from Exactly what we wanted! Beautifully made! Also bought the counter stools that match. Very high quality.
Date published: 2020-10-01
Rated 5 out of 5 by from Love these My kitchen is a never classic white, these chairs just completed my space. And their so comfy.
Date published: 2020-09-27
Rated 5 out of 5 by from Well-made These chairs are sturdy and well-made. I love the wicker type part on top paired with more industrial look on bottom. The cushions make them very comfortable and they are at the perfect height for the table, which wasn't the case with the last chair I purchased from Pottery Barn.
Date published: 2020-09-13
Rated 5 out of 5 by from Great value for a stylish chair! Exactly what I was looking for to update my dining area. Love them inside even though they’re considered outdoor furniture. Though the back is lower, they do sit a little higher off the ground than other chairs, but It’s not an issue.
Date published: 2020-09-02
Rated 5 out of 5 by from Perfect stool chair Sturdy construction with a wide comfortable seat. I was unsure if the color would coordinate with our cherry wood cabinets and brown marble countertop, but the lighter hues compliment it perfectly.
Date published: 2020-08-29
Rated 5 out of 5 by from Great purchase! I’ve been looking for several years for a small(ish) scale chair for my bedroom where I can sit to put on my shoes. I fell in love with the style and price of this as soon as I saw it. It works perfectly and was worth the wait.
Date published: 2020-07-30
Rated 5 out of 5 by from modern farmhouse !! I receive so many compliments on these I must not have read the reviews adequately as they are made of resin and more of a outdoor chair. I was shocked when I opened the box. However, paired with a white dining table they are gorgeous! I like the durability and that they will last. They also come with cushions, I made the mistake and ordered a set. Really classy chair .. packaged well..easy to assemble in minutes.. As one reviewer mentioned, the height and seat angle is a bit different. I am 5'3" and cannot touch the ground when fully seated. It's not uncomfortable... just different.
Date published: 2020-07-21
Rated 5 out of 5 by from Very comfortable for both me and my husband, which is exactly what I was looking for. Go very nicely with our 48” Trestle Table!
Date published: 2020-07-05
Rated 5 out of 5 by from Love these chairs! I purchased four chairs for my kitchen table and after a year decided to purchase four more for my patio. They are. It only comfortable but look great in any setting; traditional, modern or transitional. The color is warm but without any orange undertone.
Date published: 2020-07-03
Rated 5 out of 5 by from Quality and Comfort Just as pictured. Excellent value for the quality. Comfortable and stylish. Definitely pleased and strongly recommend.
Date published: 2020-06-16
Rated 5 out of 5 by from Well-made and comfortable It's well-made and comfortable. I bought it for my professional home office, especially because I am on video calls all day and it will be in the background. I had a standard office chair and switched it out for the Bailey woven chair--I have gotten several compliments in the last 2 weeks. So, it is not just background, but nice enough to be appreciated!
Date published: 2020-05-17
Rated 5 out of 5 by from Very nice! I love this! We use them indoors in our main eating area. They are comfortable and clean easily.
Date published: 2020-04-24
Rated 5 out of 5 by from Perfect size, great quality Just put these together for my traditional/casual dining room. I wanted a smaller scale, lower back, yet comfortable chair with some texture. Everything I saw was mid-century modern, which didn't fit my decor. These chairs, however, are perfect! I can get two chairs on each side, and they coordinate nicely with my navy velvet end chairs. They are sturdy, the low arm is supportive, but fits nicely under the table. I've been looking for a reasonably priced chair like this for months. So pleased to have found exactly what I wanted in these.
Date published: 2020-04-17
Rated 5 out of 5 by from Great indoor/outdoor chair! Great chair indoors or out! Originally purchased these for a kitchen nook but ended up buying four more and using them on around a teak table on our large deck. They are comfortable, but be aware of the seat height...they do sit a little tall and may need a back pillow for shorter individuals. They are a grayish tan color, not quite as tan as some Images show, who he’d worked for me but may not for others? Overall, all in my family are very happy with these chairs!
Date published: 2020-04-12
Rated 5 out of 5 by from Baily woven chairs Absolutely love these! We have 4 littles and these just might be the perfect chairs for our family ❤️ Stylish and functional
Date published: 2020-03-22
Rated 5 out of 5 by from Comfortable and beautiful Very comfortable for both me and my husband, which is exactly what I was looking for. Go very nicely with our 48” Trestle Table!
Date published: 2020-03-20
Rated 5 out of 5 by from Lovely Chair Beautiful chair and very comfortable. The metal legs are a dark pewter color and not black as I expected but still a great looking chair.
Date published: 2020-02-26
Rated 5 out of 5 by from Love them! We love this for our casual breakfast table. I used these as the head chairs and paired with black faux leather chairs with the same metal bottom. Couldn’t be happier!
Date published: 2020-02-21
Rated 5 out of 5 by from Quality of Bailey Woven Chair They’re very well made. We are very happy with them.
Date published: 2019-12-03
Rated 5 out of 5 by from Beautiful Love my new chair! Great quality and very attractive.
Date published: 2019-10-29
Rated 5 out of 5 by from COMFY AND ATTRACTIVE Well made, beautifully packaged, Versatile piece for indoors or out.
Date published: 2019-10-28
Rated 5 out of 5 by from Well made Chose these woven chairs for my clients newly renovated kitchen. They are comfortable and add a nice soft cozy country detail to the space. We did add some small pads to the bottom of the legs for easy movement and protection of the floor surface.
Date published: 2019-10-07
Rated 5 out of 5 by from Great chair! Very comfy, looks great at my kitchen table. Seems like a high quality item that will last for a long time.
Date published: 2019-09-12
Rated 5 out of 5 by from Awesome Chairs! These chairs worked perfect as a dining chair in my breakfast nook. I'm doing a transitional/Scandinavian modern mix in my home. They're comfortable and worth the value with the seat cushion. I'm getting the matching bar stools too!
Date published: 2019-08-09
Rated 5 out of 5 by from So comfortable. These chairs are a delight. So comfortable when we want to linger at the table after dinner and not get up stiff afterwards! Reasonably priced. One caution: If you are very short (under 5’) or have very short legs, be sure you aren’t going to be dangling your feet.
Date published: 2019-07-19
Rated 5 out of 5 by from Bailey Chair Love them! Just moved to Florida and wanted to create a casual -- light--kitchen and family room. This looks great without being over the top "coastel"
Date published: 2019-07-19
Rated 5 out of 5 by from Beautifully made chair! I wanted the chair for my new desk, and it pairs nicely, very happy with my purchase.
Date published: 2019-06-28
Rated 5 out of 5 by from Sturdy, beautiful, unique! I had been eyeing these chairs for a while before I purchased them. I waited until they were on sale and I’m so glad I finally bought them I love them so much and you don’t see anything like it very often. They are so comfortable and I was very happy to find that they came with the beige cushions. Perfect!
Date published: 2019-04-01
Rated 5 out of 5 by from Bailey Woven Chairs I am so happy we bought these chairs about a month ago. I love the fact that they can also be used on the porch, but look great as end chairs with our table.
Date published: 2019-02-21
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