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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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11' Auto Tilt Umbrella is rated 4.5 out of 5 by 85.
Rated 5 out of 5 by from Great umbrella I bought this about a month ago and I am loving my purchase! Very good quality
Date published: 2019-05-15
Rated 5 out of 5 by from Well Made, Weather Well We purchased 3 of the 11' black and sand to go around our brand new pool deck last summer and they weathered super well in the N. Texas summer heat. They are quick to hose off and when it rained and we left them closed for several days afterward, they didn't mildew or smell musty like some other umbrellas have done. We have one inside our pool on the sun deck and the other 2 are outside. The tilt feature works really well in the pool for the sun at various angles throughout the day. I would recommend these to anyone.
Date published: 2019-04-09
Rated 5 out of 5 by from Great Umbrella! has held up for 6 years plus I bought the 9' Auto Tilt Umbrella 9' AUTO TILT UMBRELLA, code F0062. Well worth the cost which is reasonable - i got mine on sale. I ordered the red sunbrella fabric. It is out 10 months a year in all temps and in the hot sun. The umbrella has not faded at all. Still working perfectly going on years. 9 ft fits a small deck very well.
Date published: 2018-08-29
Rated 5 out of 5 by from Sturdy and large canopy With the umbrella canopy being Sunbrella, I know this will last through quite a few hot summers. The pole is expertly made and the auto tilt feature works well even though this ia large umbrella.
Date published: 2018-08-08
Rated 5 out of 5 by from Beautiful Umbrella -Excellent Quality Just got three of these 11 foot umbrellas in Sunbrella Sand/Black stripes with aluminum poles. They were a breeze to put together and they are beautiful and made well. I am happy I finally ordered these. The stand that goes with them is also very nice and 50 pounds. I ordered the 30 pound extra weights which are coming to make sure these large umbrellas stay in place.
Date published: 2017-08-04
Rated 5 out of 5 by from Great umbrella; easy to use and being able to order in the color of Sunbrella fabric that matches my cushions was an extra treat. Excellent product for the money. Easy to use and attractive to boot. Am happy with the purchase.
Date published: 2017-07-07
Rated 5 out of 5 by from 9 ' Auto Tilt Umbrella This is our second purchase of an auto tilt umbrella from Ballard Designs. These umbrellas are beautifuly made from top quality materials. Our first umbrella purchase was four years ago and it is difficult to tell which one is the older of the two umbrellas.
Date published: 2017-06-24
Rated 5 out of 5 by from Sunmania The Umbrella with the pole that allows you to hand crank it up, down and to a tilt is wonderful. I am short and the poles that you had to lift way up and then put a pin in were very hard for me. This is awesome and the look is fantastic. Thank you Ballard Designs!
Date published: 2017-06-23
Rated 5 out of 5 by from Crazy pricing We bought the same umbrella several years ago but it got some paint overspray on it so we decided to replace the cover. We found that the replacement cover was much more expensive than to buy the whole umbrella so we bough the whole umbrella. Just doesn't make any sense to me.
Date published: 2017-06-19
Rated 5 out of 5 by from Very nice umbrella! Very well constructed and high quality. Sunbrella fabric is quite heavy. We keep a cover on it when not in use to keep it from fading in the direct sun.
Date published: 2017-06-17
Rated 5 out of 5 by from Beautiful and sturdy My son and his wife gave me this umbrella as a gift and it is awesome. It is well-made and very sturdy. The Sunbrella fabric is great. I'm really glad they opted for the larger size since it suits our space and provides more shade.
Date published: 2017-06-15
Rated 5 out of 5 by from Great umbrella We are very happy with our new 11' umbrella, both the pole and canvas are great quality. We did end up buying a commercial grade base for it, as it is huge and heavy and we were worried our standard base wouldn't be enough. We initially ordered the "Coral" canvas, thinking is would be a cheerful/bright pinkish orange, but it was closer to traffic cone orange, and it cast a terrible orange glow all around our deck and on the side of our house. We took it down immediately as anyone sitting under the umbrella looked like they had a bad spray tan, and we knew we'd never get used to (or be happy with) the color. We exchanged the canvas for the "Spa" color. It is a light, muted shade of green - not very exciting, but much easier on the eyes. Ballard customer service handled the exchange promptly and professionally. I would recommend this umbrella, just choose your canvas color with care and be sure you have an extra heavy stand.
Date published: 2017-05-30
Rated 5 out of 5 by from Great umbrella This umbrella seems to be very good quality. I have also bought chair pads and outdoor drapery panels in the same pattern. Looks great in the porch, on the patio and around the pool. Very put together look, love it!
Date published: 2017-05-19
Rated 5 out of 5 by from Excellent Quality These 9' tilting umbrellas are of very good quality and workmanship. We purchased 3 of them for our pool deck and couldn't be more pleased. The umbrella fabric is represented perfectly on the website. Price was right, shipping was fast, excellent overall!
Date published: 2017-03-30
Rated 5 out of 5 by from Very happy with this purchase. The umbrella is beautiful; the crank mechanism and auto tilt work perfectly.
Date published: 2016-08-18
Rated 5 out of 5 by from Great looking and easy to use We bought this umbrella in the Kiwi stripe and it is a great shade of green, not super bright but really refreshing for summer. The umbrella was easy to put together and works really well. Only thing was we couldn't figure out how to make it tilt at first. A lot of umbrellas have a joint where you can push a button and adjust the angle but this one will tilt once it is fully opened. Just continue to crank the handle.
Date published: 2016-07-26
Rated 5 out of 5 by from Loved it! This is by far the best umbrella I have bought for our pool deck. The quality is superb and the material is vibrant!
Date published: 2016-07-07
Rated 5 out of 5 by from Love this umbrella! I ordered this umbrella in 9' and 11'. very easy to install and sturdy with nice venting
Date published: 2015-07-30
Rated 5 out of 5 by from Excellent in every way Great Quality. Easy to put together. Classy-looking.
Date published: 2015-07-11
Rated 5 out of 5 by from exceptional quality Love the umbrella and the mechanism on the pole is substantial and smooth to turn. Excellent product.
Date published: 2015-07-02
Rated 5 out of 5 by from Love this umbrella! Hi- great product. Only recommendation would be to include instructions on how to attach umbrella fabric to the frame. Figured it out, not sure we did it the best way.
Date published: 2015-06-29
Rated 5 out of 5 by from Great umbrella This is a great umbrella and the second one I have purchased from Ballard. My only complaint is that no one tells you that the frame and fabric are shipped separately so when the frame arrived without fabric I thought it was a broken umbrella. I called to let Ballard know and they explained the fabric is shipped on its own and would arrive in a few days. The first umbrella I ordered years back was a 9ft umbrella and it shipped all together in one piece.
Date published: 2015-06-27
Rated 5 out of 5 by from Perfect! The umbrella is wonderful and fully covers our picnic table. It is very well made and we expect to have it for many years. We have always been satisfied with every product purchased from Ballard Designs!
Date published: 2015-06-15
Rated 5 out of 5 by from Great Market Umbrella We love the umbrella. The crank used to open and close and tilt the umbrella work well. We purchased the azure color and it is exactly what we wanted, a vivid blue.
Date published: 2015-06-13
Rated 5 out of 5 by from Beautiful color, sturdy construction, worth the price. I purchased the turquoise umbrella and the color is beautiful. This is a nice sized umbrella that I purchased to put outside of my outdoor covered patio when I'm having a large dinner crowd and I use my large folding table but want my guests to be shaded. This size does the trick. Easy to crank up and down. I also purchased a heavy duty stand elsewhere to hold this large umbrella securely.
Date published: 2015-06-04
Rated 5 out of 5 by from Large sturdy umbrella This umbrella is great! It is so easy to crank open and closed. The fabric is beautiful and it provides lots of needed shade.
Date published: 2015-05-18
Rated 5 out of 5 by from Excellent Product Excellent Quality Found the color and quality that I was looking for. Eleven foot patio umbrellas are hard to find especially when this one sits in the steps of the pool and provides a broad shade area all day. Something you need here in the desert.
Date published: 2014-09-28
Rated 5 out of 5 by from Reasons to shop BD As always the BD service was prompt, delivery as scheduled. We love the quality of the umbrella. It's our second so that speaks volumes. Compared prices with local retail stores and this was the best price. We also love the color selection BD offers. Thank you BD!
Date published: 2014-07-10
Rated 5 out of 5 by from Great Umbrella! We have a Sunbrella and wanted a new one in a different color. The Sunbrella name is important because of their quality and durability. Never fades either! Easy to open and close and the tilt options are perfect. Very sturdy. Highly recommend.
Date published: 2014-07-05
Rated 5 out of 5 by from Great looking umbrella I haven't had this umbrella very long, but so far I love it. The pole is very well made and the tilting feature is very nice. I ordered the black and sand umbrella , which looks terrific!
Date published: 2014-05-22
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Product:FO063-11\' Auto Tilt Umbrella

Umbrella Stand

Extra 30 lb. Weight

11' Umbrella Replacement Canopy