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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Audrey Mirror is rated 4.9 out of 5 by 503.
Rated 5 out of 5 by from Audrey Mirror (small size) This is my second purchase of the Audrey Mirror. Both my Mother and I each have one. We have chosen to hang it over the sink in a bathroom. It's unique shape creates interest as well as function in a small room. The mirror came packed so well it took quite a while to unwrap. Thankful for the sturdy packing and shipping!
Date published: 2020-04-24
Rated 5 out of 5 by from mirror The mirror is beautiful. I chose the medium size and it was larger than expected. Glad I did not order the large. The beveled edges are plain but the overall effect is rather elegant. My only negative comment is that there should be instructions for unpacking this thing. It takes at least 15 minutes just to figure out where to begin the process! And please be very careful. There are several steps to opening this puzzle package.
Date published: 2020-04-17
Rated 5 out of 5 by from Beautiful mirror. Love this mirror. It was exactly what a recently addition of a bedroom needed. It was packaged very well so no damage would occur during shipping.
Date published: 2020-04-17
Rated 5 out of 5 by from Beautiful I purchased the large mirror for a walk-in closet/quarter bath. It looks fabulous and so much better than the large rectangular mirror that was there before I remodeled.
Date published: 2020-04-14
Rated 5 out of 5 by from Very pleased with this purchase I ordered the large one and it is absolutely beautiful. It came in the most sturdy packaging I have ever seen. It was heavy but really secure in this wooden type crate in a cardboard box. I put the mirror up myself but it would have been beneficial to have one other person. I love the quality and detail of this mirror. It’s like no other I have seen. I am pleased!
Date published: 2020-04-03
Rated 5 out of 5 by from Audrey Mirror Beautiful mirror that adds a touch of romance and whimsy to any room. I love how it works vertically or horizontally.
Date published: 2020-03-08
Rated 5 out of 5 by from The Audrey Mirror is really lovely This mirror looks exactly like it does in the catalog. I got the largest size and I love it. It was beautifully packed so arrived in pristine condition. The slightly different widths is no detraction when the mirror is hung horizontally on the wall. You do need help hanging it that way though as it is difficult to lift and hang on your own. I really love my purchase!
Date published: 2020-03-01
Rated 5 out of 5 by from Beautiful mirror and very well packed This mirror is beautiful - looks amazing on the wall. And it was packed better than I could have imagined. Very impressed by both the product and the shipping.
Date published: 2020-02-16
Rated 5 out of 5 by from Love the Audrey mirrors! We hung mirrors to the left and right of our bed just over the bedside tables. It was incredibly well packaged, easy to hang and look stunning!
Date published: 2019-12-22
Rated 5 out of 5 by from Audrey Mirror I have always loved this mirror. It is actually the 2nd one I've purchased. Beautiful full length mirror.
Date published: 2019-12-17
Rated 5 out of 5 by from Bathroom mirrors for Italian feel Beautiful and just as expected. So we’ll wrapped for shipping - really appreciate the extra care.
Date published: 2019-12-14
Rated 5 out of 5 by from mirror Absolutely love it. I hung it vertically and it makes my room appear bigger.
Date published: 2019-12-07
Rated 5 out of 5 by from Bigger was better. If your wall can take the largest size buy it. We put the 65 inch mirror on a 10 ft. wall and it looks terrific. This was after we bought the medium which we used in another place.
Date published: 2019-11-30
Rated 5 out of 5 by from Large Audrey Mirror I bought the medium size years ago and loved it, but always thought the space would look better with the larger size. I finally upgraded and was so happy I did. The larger size really is the most impressive.
Date published: 2019-11-17
Rated 5 out of 5 by from Beautiful mirrors The mirrors are perfect in our remodeled master bathroom. Not only are they the perfect size, but they add interest to the walls due to their shape. Excellent purchase.
Date published: 2019-11-13
Rated 5 out of 5 by from 10/10! Awesome mirror! No distortion and easy to install. Much larger than I anticipated. Ordered the largest size and its perfect for a full length wall mounted mirror in your bedroom!
Date published: 2019-10-23
Rated 5 out of 5 by from High Quality, Unique, Gorgeous! This mirror is gorgeous, high quality, and unique. Love it!
Date published: 2019-10-22
Rated 5 out of 5 by from Classy Shape absolutely love this mirror!! Using it in my master bathroom and it looks fabulous!
Date published: 2019-10-22
Rated 5 out of 5 by from Loved it and looked great Just as described and very pretty-have it in half bath
Date published: 2019-10-17
Rated 5 out of 5 by from Happy with purchase Great quality. Heavy and sturdy. Looks great in vertical or horizontal space!
Date published: 2019-10-06
Rated 5 out of 5 by from Guest Bath Makeover I bought this mirror after seeing a customer photo of the mirror with a bathroom light similar to my light. I gave my guest bath a facelift and my new wallpaper has a distinctive pattern. This mirror has an interesting shape and compliments the wallpaper. The price fit into my budget and the mirror completed the look I wanted to achieve. Very satisfied with my purchase.
Date published: 2019-09-07
Rated 5 out of 5 by from Audrey Mirror A very nice mirror, well made. Arrived securely packed. Happy with this purchase.
Date published: 2019-09-05
Rated 5 out of 5 by from Bathroom Beautiful mirrors. Ordered two for master bathroom.
Date published: 2019-08-30
Rated 5 out of 5 by from Beautiful mirror I have the medium size and large Audrey Mirror for my bathrooms and they make the room! Well packaged and arrived quickly. Will be purchasing another for my closet.
Date published: 2019-08-28
Rated 5 out of 5 by from Beautiful mirror Love this mirror...interesting shape, great quality, hangs easily. It looks great over my bath room vanity!
Date published: 2019-08-19
Rated 5 out of 5 by from Lovely mirror arrived quickly, safely packed and no damage. Mirror is lovely, glad that there was a range of sizes so I could purchase one that fit the space.
Date published: 2019-08-13
Rated 5 out of 5 by from I bought the Audrey mirror to hang horizontally over a guest bath vanity. It is perfect for this spot! It adds interest with the beveled edge and unique shape without being heavy with a frame. I couldn't be happier with this purchase.
Date published: 2019-08-12
Rated 5 out of 5 by from Beautiful shape! This mirror is beautifully shaped. The medium is on the bigger size but perfect for a bathroom wall above a sink. Great quality for the price.
Date published: 2019-08-07
Rated 5 out of 5 by from Audrey’s Awesome The Audrey mirror has a great shape and quality. It reflects well and its frameless, beveled style enhances the room without having to match anything else in the room.
Date published: 2019-07-22
Rated 5 out of 5 by from Lovely mirror The Audrey mirror looks great in our daughters new bathroom. It was just the shape we were looking for to distinguish the space.
Date published: 2019-05-21
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