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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
wmcuyler from
I love the shape.It’s just perfect. I love the shape. Arrived well packaged. I would highly recommend this beautiful mirror.
Date published: 2021-03-30
Rated 5 out of
5 by
Ryoko from
Love these mirrors!!They are beautiful mirrors and very stylish. They are perfect in my master bathroom.
Date published: 2021-03-28
Rated 5 out of
5 by
Joan Ward from
Audrey Mirror a PLUS!It is just pure elegance and is one of our favorites.
Date published: 2021-03-04
Rated 5 out of
5 by
Judy Kay from
Audrey MirrorI love this mirror. I placed it on the wall above my desk so it will also serve as a vanity when I have guests.
Date published: 2021-02-13
Rated 5 out of
5 by
FlanaganH from
Stunning MirrorI bought this for my over my bathroom vanity and its simply gorgeous.
Date published: 2021-01-13
Rated 5 out of
5 by
Kagmus from
Beautiful mirrorI have a little entry niche, and this mirror fits perfectly. It was easy to hang - it actually comes with a cardboard outline, so it was fairly simple to mark and figure out where the wall hangers should go (screws/nails/anchors/etc.). That was a great bonus!
Date published: 2021-01-08
Rated 5 out of
5 by
VTHoneyB from
Very easy to put up, although the final step goes better with two people. Looks great on the wall.
Date published: 2021-01-04
Rated 5 out of
5 by
Ayanna Gregg from
Audrey mirror (largest size)This product is even more beautiful in person. Used it on the wall as a full body mirror and I appreciate its shape daily!!
Date published: 2021-01-04
Rated 5 out of
5 by
Rosewood from
Classically Designed MirrorBeautiful, stylish mirror that looks great in my master bath. I hired a professional to hang. The medium size worked for my space.
Date published: 2020-10-17
Rated 5 out of
5 by
VTHoneyB from
Love this mirrorVery easy to put up, although the final step goes better with two people. Looks great on the wall.
Date published: 2020-10-17
Rated 5 out of
5 by
KatrinaD from
Beautiful MirrowExcellent quality - larger and heavier than I expected but very pretty and goes well in the space. Packaging ensured it came in one piece. Definitely would recommend.
Date published: 2020-10-11
Rated 5 out of
5 by
New home owner from
Mirror stands outLove this mirror. It was perfect for the half bath in our new home.
Date published: 2020-10-11
Rated 5 out of
5 by
jimnjoy from
Largest Aubrey mirrorIt's beautiful. It definitely took two people to hang it. The hardware that came with it was fine. The cardboard cutout was a big help to position it on the wall.
Date published: 2020-09-24
Rated 5 out of
5 by
K Sep from
Absolutely StunningThis mirror is being used as my master bath mirror. It hangs above a vanity with dual sinks beautifully. I would recommend two or more people help hanging. You will not be disappointed.
Date published: 2020-09-02
Rated 5 out of
5 by
verl507 from
Audrey Mirrorgreat looking mirror now hanging over our vanity in the bathroom. Thanks.
Date published: 2020-08-23
Rated 5 out of
5 by
EBEB from
2nd PurchaseSecond time I've purchased this mirror. Love it and highly recommend!
Date published: 2020-08-05
Rated 5 out of
5 by
1blondebrucefan from
Beautiful mirrors!I bought 2 small mirrors for an 80 inch vanity to go over each sink and they are just perfect! I have a lot of arabesque tiles in this bathroom and I wanted the mirrors to match the curves. I am very happy with the purchase; the beveled edges make it dressy and the small size is still quite large. The mirrors were packaged very well and with wood and cardboard all around them and had no damage at all.
Date published: 2020-07-29
Rated 5 out of
5 by
Sarasota from
Unique Shape and Effect, Significant Size (60"),I purchased the 60" horizontal and absolutely love the unique shape and effect the mirror lends to the room. With that said, you need to be absolutely sure this is what you want and need because it is a significant size and requires very specific measurements to hang properly. Once you methodically sift through the packaging you'll find that the cardboard cutout closest to the product itself actually serves as the perfect template for the molly bolts included with the mirror. All you'll need is a level, ruler, pencil [plus hammer and screwdriver of course], the molly bolts - and a friend to help hang it (I'm 5' and thought I could hang it myself, but it's unwieldy; I definitely needed the other person!!) When I found I couldn't hang it alone I despaired thinking I'd need to return it realizing there seemed no way to repackage. But with the proper fastener placement, the mirror practically hung itself. It does have a light blemish/scratch but I really can't tell whether that was it's original condition or due to my unpacking it (lots of heavy-duty, sharp staples in the wood part of the crating). Really do love the curves and understated presence of this piece.
Date published: 2020-06-02
Rated 5 out of
5 by
Karen Mary from
Beautiful mirrorPlaced the mirror horizontally over our piano. It's lovely. Didn't want something framed (plenty of that around the house), and this expands and beautifies the space. Love it! It was also wrapped expertly.
Date published: 2020-06-01
Rated 5 out of
5 by
Momchiarte from
ElegantI love this mirror! I bought the large size some years go and installed in in my walking closet which made this tiny space larger and brighter.
Date published: 2020-05-30
Rated 5 out of
5 by
Gardengirl 1 from
Love this mirror. It was exactly what a recently addition of a bedroom needed. It was packaged very well so no damage would occur during shipping.
Date published: 2020-05-29
Rated 5 out of
5 by
Tara CA from
Va-va-voom! This curvy mirror rocks!I have this curvy mirror placed against a boldly colored wall where it’s shape really shines!
Date published: 2020-05-27
Rated 5 out of
5 by
A Walstra from
Audrey mirrors for bathLove these mirrors for their unique shape and beveled edge. Packaging was top notch!
Date published: 2020-05-23
Rated 5 out of
5 by
TJ Nole from
Beautiful mirrorI love this mirror! I've had my eye on this mirror for some time. I finally took the plunge and I'm so glad I did. We hung it horizontally above the dresser in our guest bedroom and it looks beautiful. It arrived very protected in its packaging and in perfect condition.
Date published: 2020-05-22
Rated 5 out of
5 by
Mary NJ from
Beautiful mirrorBeautiful mirror, I ordered the largest one for my bedroom, love it. Great quality, it was shipped fast and packaged well.
Date published: 2020-05-08
Rated 5 out of
5 by
Susan Woodruff from
Audrey mirror in my master bath.This mirror is beautiful in my bathroom. I have a French farmhouse look and I wanted a airy and old looking mirror and this did the trick.
Date published: 2020-05-06
Rated 5 out of
5 by
Gardengirl 1 from
Love this mirror. It was exactly what a recently addition of a bedroom needed. It was packaged very well so no damage would occur during shipping.
Date published: 2020-04-28
Rated 5 out of
5 by
Karine in PA from
Audrey Mirror (small size)This is my second purchase of the Audrey Mirror. Both my Mother and I each have one.
We have chosen to hang it over the sink in a bathroom. It's unique shape creates interest as well as function in a small room. The mirror came packed so well it took quite a while to unwrap. Thankful for the sturdy packing and shipping!
Date published: 2020-04-24
Rated 5 out of
5 by
ToniP from
mirrorThe mirror is beautiful. I chose the medium size and it was larger than expected. Glad I did not order the large. The beveled edges are plain but the overall effect is rather elegant. My only negative comment is that there should be instructions for unpacking this thing. It takes at least 15 minutes just to figure out where to begin the process! And please be very careful. There are several steps to opening this puzzle package.
Date published: 2020-04-17
Rated 5 out of
5 by
Gardengirl 1 from
Beautiful mirror.Love this mirror. It was exactly what a recently addition of a bedroom needed. It was packaged very well so no damage would occur during shipping.
