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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
Anonymous from
Atlanta floor lampSturdy and solid. Dimmer switch on post.
Casts a good reading light or dim. A pretty and functional floor lamp. Just perfect in my newly decorated LR.
Date published: 2020-02-16
Rated 5 out of
5 by
Dee from London from
Love it !Just as expected and after looking for 2 years I made a great decision.
Date published: 2020-01-24
Rated 5 out of
5 by
Vglas from
Floor LampLove it! Beautiful quality and exactly as pictured.
Date published: 2019-11-18
Rated 5 out of
5 by
Anonymous from
Atlanta Floor Lamp Does Not DisappointGreat, "beefy" lamp that we needed for a empty corner in our eclectic living room. The lamp emits enough light to read by, and the dimmer switch is nice to dim the lights for conversation, or restful time. I like the golden hue inside the lamp, which makes this typically modern lamp a little more transitional. Good purchase!
Date published: 2019-11-08
Rated 5 out of
5 by
LW from Mich from
Warm glowThis lamp is very beautiful. The weight of the base makes it very sturdy.
Date published: 2019-08-26
Rated 5 out of
5 by
Kdunk from
Perfect statement lampI love the design of this lamp! It completes my room beautifully! Nicely made. I will say, the light comes off as very yellow/gold and I think it’s from the gold inside of the dome. I bought the bulb they suggested. I’m thinking of trying a LED bulb next time. But it’s completely worth it!
Date published: 2019-07-11
Rated 5 out of
5 by
503just4me from
Perfect purchase!I bought this for an industrial style party/TV room. Great choice. Needs a good size lightbulb to make any difference in lighting because it’s kind of a directed light. Once that was accomplished we are very happy. The lamp itself is well made; sturdy with a very heavy base.
Date published: 2019-05-11
Rated 5 out of
5 by
Luvhomedecor from
Very Attractive & Functional Floor LampThis floor lamp is heavy and stable. Nice oil rubbed bronze finish; casts a wonderful warm glow due to the gold finish inside the shade. Arm pivots to move where needed. Style blends nicely with my transitional farmhouse look, would also look great in a modern or industrial design too. Very adaptable. Dimmer switch is a nice touch. Packaged beautifully and no damage. Highly recommend.
Date published: 2018-02-10
Rated 4 out of
5 by
Anonymous from
Mostly like itThe bend seems to be a bit awkward. And when I purchased I thought the bend was adjustable.
Date published: 2021-03-04
Rated 3 out of
5 by
Anita D from
Beautiful lamp with the right bulbLove this lamp but it took some tweaking. Initially, the light from the lamp was very glaring. We found bulbs that reflect up and now the light is much better.
Date published: 2020-10-11
Rated 2 out of
5 by
JHJD from
Quality not up to Ballard standardThis ends up being a beautiful lamp and looks exactly like the pictures. However, there were some points during assembly that made me question whether it was good quality. For example: the pieces don't really screw together easily and we had to force it. However, my rating is due to what happened several weeks after assembling the lamp. About half of the lamp fell down on us while we were sitting on the sofa! One of the pieces wasn't mortered strongly enough to the other piece. Ballard graciously sent me a replacement but I'm not sure the same thing won't happen again.
Date published: 2022-02-03
Rated 2 out of
5 by
CallieJC from
Beautiful lamp, poor construction.I love the look of the lamp in our space- the exact feel that we were going for. The bulb that is recommended is really dull and emits an orange color- not our style. We didn't have the lamp for even a month and the bent portion of the lamp that is attached at the top to the straight part of the lamp snapped off and hit my son on the head who was underneath it. Not sure why or how it broke, it looks like it wasn't soldered together effectively. Unable to fix.