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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Arturo 6-Light Round Chandelier is rated 4.7 out of 5 by 49.
Rated 5 out of 5 by from In love Love this! Second one I purchased! Takes 2 to hang it.
Date published: 2020-03-23
Rated 5 out of 5 by from Slanted ceiling I was told that this would work on a 25 degree slanted ceiling and it did not. I had to buy it an adapter that cost $40 and have the electrician come back out for a second install.
Date published: 2019-12-20
Rated 5 out of 5 by from Beautiful light This light really dresses up my dining area! Like other home decor/furnishing items from Ballard Designs this light fixture is extravagent and quality.
Date published: 2019-09-23
Rated 5 out of 5 by from Beautiful I loved this chandelier, I was what I expected. My dinning room looks great!
Date published: 2019-09-22
Rated 5 out of 5 by from Beautiful I loved this chandelier, I was what I expected. My dinner room looks great.
Date published: 2019-09-22
Rated 5 out of 5 by from The Perfect Lighting! We had been looking for a light for our family room that was at least 32” round and it had to have a rustic modern feel. This light has the exact look We we’re going for. I chose the round but there is also a rectangluar one. I did see the rectangular one hanging in the Oakbrook store. Love it!!!
Date published: 2019-03-16
Rated 5 out of 5 by from awesome Awesome fixture - This is in my Kitchen and I have the rectangle style in my dining room as well - Can you buy replacement globes?
Date published: 2018-11-09
Rated 5 out of 5 by from Great looking light fixture! Our house is still being built, so the fixture is still in the box, but it is going to be perfect in our new dining room.
Date published: 2018-04-09
Rated 5 out of 5 by from Beautiful The quality is good and extremely heavy! It took three people to install it but it was worth it.
Date published: 2017-10-26
Rated 5 out of 5 by from Glad I finally bought this! I have been looking at this chandelier for over a year. I'm so glad I finally ordered it! This chandelier is gorgeous! It is good size and quality and comes with different length options. I plan on putting a dimmer switch so I can set the room for occasions. I'm hoping the matching rectangular one will fit over my kitchen island. I would highly recommend!
Date published: 2017-01-29
Rated 5 out of 5 by from Perfect We absolutely love our new light. It looks perfect in our breakfast nook above our table. Easy to install too!
Date published: 2016-12-27
Rated 5 out of 5 by from Adds so much to my kitchen! I wanted a "barn look" in my kitchen, and this chandelier delivers....I get so many compliments on it. And it gives off a lot of light. I love it!
Date published: 2016-12-01
Rated 5 out of 5 by from Lovely Bought this lovely chandelier for my dining room and it looks great! Really a great bargain!
Date published: 2016-10-07
Rated 5 out of 5 by from Beautiful and very well made light. I was gifted 2 of these lights to hang in my living room with vaulted ceilings. They look amazing. They are so well made. The wood ring around the bottom is so great looking with the wood color kind of distressed in the middle. The variation looks pretty. You will not be disappointed with this light if you have vaulted ceilings. It's a great addition!
Date published: 2016-08-12
Rated 5 out of 5 by from Beautiful old world chandelier High quality chandelier with weight to it. Exactly as pictured with plenty of extension rods if you have a very high ceiling. Looks kind of old world with rustic charm that finishes off our sunroom beautifully. Another great purchase from Ballard!
Date published: 2016-02-21
Rated 4 out of 5 by from Beautiful over my kitchen table The only reason why I didn't give 5 stars is because this chandelier is not good for 8' ceilings. The top rod is not removable. I wish they would fix that feature. My electrician. had to saw it off and custom fit it. Once he did that, it was perfect! I purchased grey.
Date published: 2020-11-14
Rated 3 out of 5 by from Need to buy a toggle to install on slanted ceiling Love the look of the chandelier but this chandelier cannot be hung on a slanted ceiling without purchasing a $40 toggle from another company
Date published: 2019-12-31
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Product:LC877-Arturo 6-Light Round Chandelier