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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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Antoinette Sideboard is rated 4.3 out of 5 by 7.
Rated 5 out of 5 by from Beautiful red colour and functional The sideboard was bought with the under-the-stairway space in mind... it fit beautifully, the red makes the once very bland space pop with colour and lends depth to the area... the cupboard holds my craft items, now neatly tucked away. Was very happy that the dimensions given were spot on. The delivery went perfectly and the delivery men could not have been more helpful and polite. I could not be more pleased.
Date published: 2014-03-25
Rated 5 out of 5 by from Simply elegant! The 3+ month wait was well worth it. This piece is solidly built and expertly finished. I ordered the sideboard in the distressed blue for my dining room and I love how it looks. I am not thrilled with the drawer liners (not my taste in pattern/color), but they can easily be redone. The key locks for the recessed doors are a great "old world" touch as are the recessed drawer knobs. This is a stunning piece! The delivery service was professional---unpacked it & cleaned everything up afterwards. I am very happy!
Date published: 2013-09-21
Rated 5 out of 5 by from Worth the wait! Our sideboard took 3 months for delivery, arrived today. Overall good experience- cabinet well made and lovely distressed paint. Only assembly is 2 shelves and 4 legs which are also appropriately stained. We were surprised by the weight of the piece (no fiber board), and the drawers came prelined which is a nice touch. Even the provided skeleton keys are weighty. It's so nice, we have decided to order a bed next.
Date published: 2012-06-22
Rated 5 out of 5 by from I love the finish color Other than I ordered it in September and it did not show up until January. However I was willing to wait. I really love it. The picture does not do it justice.
Date published: 2012-02-23
Rated 4 out of 5 by from Looks great in my sunroom Overall I am happy with the look and quality of the sideboard. Several issues, a missing piece of wood on the inside which holds the shelves in place. My husband was able to improvise and glue a small piece of wood where there should have been one. And second, one of the doors has no hole for the key. For the price paid, I would expect better quality control.
Date published: 2013-12-05
Rated 4 out of 5 by from Beautiful addition to my dining room I actually had to wait an extra month for this so it took a total of 4 months to be delivered. Still, it's a great piece. The colour is exactly what I'd ordered and it looks like a very well-made piece of furniture. The lined drawers and personalised name plate add a nice touch. It was easy to put the shelves in as well as the screw-in feet. The left-most door does not open with a skeleton key like the other two doors but by two inside latches. The drawbacks are that the three drawers get stuck and do not glide in and out smoothly. The piece also has a tipping danger (homes with small children beware) but comes with brackets for the back which can be attached to wall studs. Fortunately, all my heavy china keep it grounded and I can't use the brackets because it backs up to a mirrored wall. The delivery service is very careful and professional.
Date published: 2013-01-25
Rated 2 out of 5 by from Not at all the quality I expected from Ballard Design Just received the sideboard yesterday after waiting 4 months. Was so excited for it to finally arrive. Very disappointed in the finish. It has white specks all over it. My kids and I keep trying to wipe it off - a natural reaction to seeing what looks like residue all over it. The drawers are extremely hard to open and close! When you pay this much for a piece of furniture you would hope it would at least function and look good. Very disappointed….would love to return it!
Date published: 2014-01-17
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Product:TC354-Antoinette Sideboard