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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Antoinette Bench is rated 4.5 out of 5 by 23.
Rated 5 out of 5 by from The details on the bench r stunning We r so happy with the new bench. It is quite beautiful as is the farmhouse seat cushion. We had to assemble the legs which seem to be quite sturdy! we love it!!
Date published: 2011-11-06
Rated 5 out of 5 by from Just beautiful The Antoinette Bench is exactly want I was looking for. It fits perfectly at the foot of my bed and looks really beautiful. It was also very easy to put together and very well made. I'm very happy.
Date published: 2011-10-16
Rated 5 out of 5 by from Versatile Accent Bench! Ordered in whitewash to place at the foot of a queen bed. It looked so versatile, I moved this piece all around the house and it worked just about everywhere. It compliments many different finishes; equally at home with Country French or Scandinavian pieces, dark antiques, even summer wicker. Perfect under a Palladian window on the main staircase landing, not too bulky in a corridor or as an accent piece in the center hall to hold guests' handbags. I like the cane work exposed, but a custom seat cushion or throw pillows would tie it into any decorating scheme. For a bedroom, a mohair throw over one arm and a small accent pillow were all I needed. I assembled it quickly and easily. Many compliments from houseguests, Nicely made, incredibly well packed for safe shipping. Love it.
Date published: 2011-09-25
Rated 5 out of 5 by from The product is of superb quality The antoinette bench is a perfect fit in my hallway I could not be happier. As always I have yet to be disappointed by Ballard Designs.
Date published: 2011-04-13
Rated 4 out of 5 by from Great bench but... Let me start by saying the bench is lovely, with gorgeous details, and was simple to assemble. I only gave it 4 stars because of the color. I ordered the gray wash, but the color of the bench I received would be better described as an antiqued olive drab. There is nothing gray about it. I thought about returning it for another color, but finally decided to keep it and repaint it. From the reviews the other colors are as pictured, but be aware that if you're looking for a gray bench, this one isn't gray.
Date published: 2016-01-23
Rated 4 out of 5 by from Very nice bench I really like my new bench. It wasn't that difficult to assemble myself and it looks very nice in my bedroom. Happy with my decision to purchase it.
Date published: 2015-06-23
Rated 4 out of 5 by from Lovely bench....but fragile. I wanted an attractive bench for the foot of my bed and this is perfect. Lovely and light, but I would not want to place it where it would be used for seating. The cane weave is imperfect in one spot, but it is not readily visible and should wear alright with minimum use. I decorate my bench with pillows and a light throw...it is perfect for my needs.
Date published: 2015-05-03
Rated 4 out of 5 by from Beautiful details on this bench This bench is very graceful and pretty. However, I ordered the finish that was called gray but in person I feel it has a very green tone to it.
Date published: 2014-09-03
Rated 4 out of 5 by from Beautiful Finish! I've been eying this bench for a long time. When they came out with the Grey Wash finish I knew I had 'to have it'. It's a truly beautiful piece. The only disappointment I had was with putting it together. It came in three pieces, which should have been a piece of cake to put together. Sadly the construction was warped, so It took much longer to fit together and finish. Some extra drill holes and it was finally done. Now I'm loving it!
Date published: 2013-11-17
Rated 4 out of 5 by from good quality for price we needed a bench for the foot of our bed. this was a perfect choice. well made and a good price
Date published: 2013-02-18
Rated 4 out of 5 by from Very versatile I have now purchased two of these benches. One is being used in front of our living room window and the other is at the foot of a bed. They are beautiful accent pieces but I do not think you can really use them for seating. The cane work is pretty delicate and it does not appear it can handle much weight.
Date published: 2012-03-18
Rated 4 out of 5 by from Versatile little bench I got this bench for the landing at the top of my stairs ... but then discovered two other spots in my house I could use it too. Good quality, quick to assemble and perfect for those small hard-to-figure-out areas that need a small piece of furniture. Only problem I had: my bench came without its hardware!! Nowhere to be found in the package. One quick call to Ballard and the hardware arrived in three days.
Date published: 2011-10-07
Rated 4 out of 5 by from Gorgeous bench! This bench is beautiful and looks great no matter where I move it in the house. I gave it 4 stars instead of 5 because I'm afraid to let people sit on it since it doesn't feel like it could hold much (human) weight.
Date published: 2011-08-22
Rated 4 out of 5 by from We love the bench because of it's size The size of this bench is perfect. Looks great under a big mirror against the wall. The detailing makes it very pretty. Quality for price is good not great. Ballard's service is excellent and fast. We had to exchange for a different color finish to go with the room. They made it easy and inexpensive to return.
Date published: 2011-08-20
Rated 3 out of 5 by from Like the bench, hate the assembly I received my Antoinette Bench today and was very excited. To my disappointment however, upon delivery, I realized that it was something that I was going to have to put together. I really HATE putting stuff together. Anyway, I didn't have the help of another person, so it wasn't easy, but I got it finally set up ... sort of. I never did get it perfectly aligned, one of the dowels refuses to line up with the hole. One bolt has already fallen out. I am sure that some part of this was my own ineptitude, but I am not happy with its current state. Hopefully I can have someone look at it for me and fix what I can't seem to get right. With all that said, it is a very attractive piece and it is exactly what I wanted for an awkward spot in my living room. Color and style are exactly as is represented on the website and the catalog. If I can fix the shoddy assembly, I'll be happy with it. *Note: I am sure it said "assembly required" somewhere on the page for this item, but I just didn't see it or it didn't register in my mind when I ordered it.
Date published: 2013-12-23
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Product:SB147-Antoinette Bench