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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Antelope Hand Tufted Rug is rated
4.4 out of
5 by
538.
Rated 5 out of
5 by
MCARDWELL from
Love itPerfect for my front hall.
Gorgeous. Great quality.
Date published: 2021-10-18
Rated 5 out of
5 by
Allie96 from
Beautiful rugthis rug is excellent quality snd looks so nice in our living room. Definitely would purchase again.
Date published: 2021-10-18
Rated 5 out of
5 by
Foley Stephens Deaigns from
Antelope RugBeautiful soft and luxurious design element for any room.
Date published: 2021-10-12
Rated 5 out of
5 by
hannah684 from
Love this rug! Highly recommendThis rug was a great purchase for our living room. I was so impressed with how quickly it arrived (within 5 days of ordering it!) and the quality is really top-notch. The design is really beautiful and looks the same in real life as it does on the website. It's not a super plush rug, but it is relatively soft and good for a living room. I can't speak to how well it holds up over time since we just got it, but overall I would highly recommend!
Date published: 2021-10-10
Rated 5 out of
5 by
JBH8 from
LoveGreat quality. I love it! Thick and well crafted.
Date published: 2021-10-07
Rated 5 out of
5 by
Dspell from
Seriously, the bestWell, let's start by saying I've searched quite a while for a wool rug that's fairly neutral, is on-trend in terms of current style, and can handle a household with four (active!) teenagers, two large dogs and a whole lot of friends and traffic.
In the first few weeks of putting it down in our busy family room, one of our dogs managed to get into a large container of chili and bring it onto the (light gray) rug to consume it. Great. A few days later our other dog found his way into the trash to bring the remains of some greasy barbecue-sauce-laden food & aluminum foil onto the rug to do the same. I was thrilled! We all know red-based sauces/liquids are a killer in terms of staining, right? This rug, however, with a little help from Spot Shot (the best, Best, BEST stain remover on the planet) took EVERY BIT of the food stains out of the rug. I was shocked. Not a trace of discoloration from either the food or the Spot Shot. A cotton/poly rug would never have endured that abuse, and even some wool rugs would have struggled.
Sooooo, other than the rug's massive amount of shedding (standard for good wool rugs, just give 'em a little time), I'm so darn happy with this purchase. I'm going to see how it wears over the next few months with all of our foot/animal traffic and and then hopefully purchase a runner for our stairs. If you're in the market for an extremely durable and really nice, plush, soft rug that can take a lickin' & keep on tickin' -- this is your winner. I only wish I had taken before and after pics of the (pile of) chili and barbecue sauce. Thank you for making an awesome piece to endure our crazy family. We will absolutely be back for more.
Date published: 2021-10-06
Rated 5 out of
5 by
D Sanders from
Antelope rug runnerPerfect for my long hallway. (Love it in gray)
… 18 foot runner is almost impossible to find as far as an appealing pattern
… trendy yet feels classic
Thick pile and soft under foot. We, including my dogs, love it.
Date published: 2021-09-27
Rated 5 out of
5 by
Pat J from
Beautiful RugThis is made out of wool (?) so sheds initially but eventually settles down. It is really a beautiful pattern
Date published: 2021-09-07
Rated 5 out of
5 by
AnnaM from
Love the Rug. Shipping delay was diappointingLove this area rug. It was excatly what I was expecting. The only disappointment was that the promised shipping of 7-10 days ended up being closer to 3 months - but now that it is arrived I love it.
Date published: 2021-09-03
Rated 5 out of
5 by
Dianne M from
Great quality, texture and print!Beautiful rug! Looks wonderful at our kitchen sink area.
Date published: 2021-09-03
Rated 5 out of
5 by
Sam09 from
Gorgeous!I've had my eye on this rug for awhile! When BD released the blue color I knew I had to have it! It was the final touch to my master bedroom. Very happy with it!
Date published: 2021-09-02
Rated 5 out of
5 by
Miss Leslie from
PerfectGreat look! Great quality! Very thick and plush!
Date published: 2021-08-31
Rated 5 out of
5 by
THinson from
Wonderful rug!The colors are light enough to be nuetral. Love it even more than I thought I would. It’s beautiful!
Date published: 2021-08-29
Rated 5 out of
5 by
Mtn96 from
Love it!Just got my new rug today and I love it so much!! So soft, thick and overall great quality! Looks so pretty with my white sofa and white Ballard chairs!
Date published: 2021-08-25
Rated 5 out of
5 by
AmySG from
My favorite purchase from Ballard!This is my second purchase of the gray antelope rug. It is the perfect neutral! The rug feels soft, thick and high quality.
Date published: 2021-08-18
Rated 5 out of
5 by
KSTL from
Antelope rug is a must-have!I get sooo many compliments on this runner. I wanted something different than what you can find at a carpet store or big box store and I wanted to make a statement. This rug is neutral and beautiful.
It sheds a lot at first bit completely worth it. I have the large rug for my master bedroom. Again, it shed bit it’s gorgeous! Still looks fabulous and I would highly recommend it in ANY size that works for your home.
Date published: 2021-08-14
Rated 5 out of
5 by
Hnnelson from
Love these rugs!Love it, I have the smaller door rug and recently purchased this runner.
Date published: 2021-08-14
Rated 5 out of
5 by
Holly O from
Antelope RugVery soft and lovely natural colors. Looks great in our tv room
Date published: 2021-08-13
Rated 5 out of
5 by
GrandmaBob from
Great rug!I just received this and love everything about it. Exactly as pictured. Soft and beautiful. Don’t hesitate to purchase this.
Date published: 2021-08-10
Rated 5 out of
5 by
JuliaMD from
Rug for home officeIt’s beautiful in person and such good quality. I never want to go back to work!
Date published: 2021-08-06
Rated 5 out of
5 by
Maggie D from
Wonderful rug. Just what I'd hoped it would be.Wonderful rug. I got the 10x14 and it ties my living room together just how I had hoped. We also got the universal rug pad for underneath. If feels plush and wonderful.
Date published: 2021-08-05
Rated 5 out of
5 by
Paige One from
The antelope rugThis is a beautiful rug. It does shed but if you vacuum often enough it does help with that. I would definitely recommend it to a friend.
Date published: 2021-08-03
Rated 5 out of
5 by
Kim H R from
Fab Antelope RugIt does shed, as other reviewers have mentioned but it looks fabulous! Just plan on vacuuming frequently.
Date published: 2021-07-28
Rated 5 out of
5 by
Nice Karen from
Great rugLove this rug!!!!! Delivered so quickly, and wrapped perfectly!!!
Date published: 2021-07-27
Rated 5 out of
5 by
Kat decorator from
OutstandingThis rug is gorgeous and very in with today’s styles.
Date published: 2021-07-25
Rated 5 out of
5 by
Teresa F from
Gorgeous RugThis is my second antelope hand tufted rug. I LOVE this rug! I had my first one for many years until it was ruined by my pet. Fortunately it was available to purchase again. It’s a gorgeous rug, very well made, and very comfortable to walk on. I get many, many compliments on it. It’s pretty pricey for the big rug but it’s so worth it!
Date published: 2021-07-22
Rated 5 out of
5 by
Queen BB from
Beautiful rug!This is a beautiful rug! The pile is very dense and soft underfoot. Muted tones with just enough pattern to be interesting.
Date published: 2021-07-21
Rated 5 out of
5 by
MG Charlotte from
Antelope hand tufted rugThis rug would make an excellent accent in any home!
Date published: 2021-06-29
Rated 5 out of
5 by
SHWhite from
Better than I had hoped for!It is exactly as pictured! Worked great with my new LVP flooring!
Date published: 2021-06-01
Rated 5 out of
5 by
KimKay from
GorgeousGorgeous, love that it had option to come in 18’ runner! Please do more of this Ballard Design
