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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Antelope Hand Tufted Rug is rated
4.4 out of
5 by
653.
Rated 5 out of
5 by
KLJF from
Antelope Hand-Tufted RugI just had the two Antelope hand-tufted rugs that I purchased installed yesterday, and so far, I really like them. The color I chose, "Natural", is very compatible with my furnishings. I used Antelope "Natural" in both the living room and the master bedroom. The rug color is beautiful and they are very well-constructed. A great product!! KLF
Date published: 2022-04-17
Rated 5 out of
5 by
LiBr from
Perfect runner in my kitchenColor is perfect and rug is durable. Beautiful on my floors!
Date published: 2022-04-15
Rated 5 out of
5 by
Lizzy65 from
Great quality, accurate colors, fast shipmentRug is beautiful is pulls my living room together nicely. Quality is great and feels good on bare feet. A little bit of shedding for the first few weeks, but that is to be expected with a new rug. All-in-all, I love it.
Date published: 2022-04-13
Rated 5 out of
5 by
Cindo849 from
Wow!,Beautiful rug, just as depicted. I have not experienced the shedding that some reviewers have had. Very pleased with this purchase
Date published: 2022-04-12
Rated 5 out of
5 by
Mabel N from
Love this carpet!Beautiful and does not shed very much at all! Thick and very comfortable!
Date published: 2022-04-10
Rated 5 out of
5 by
Saline from
Five stars ⭐️Very happy with the quality and appearance of the rug. Purchased the blue for a bedroom. I trust the quality of Ballard Design rugs
Date published: 2022-04-06
Rated 5 out of
5 by
AGL2 from
Fantastic Rug!Love this rug! I got the neutral color and it gives just the right amount of pop against our white couches. It is soft. Sheds at first but has gotten much better with lots of vacuuming.
Date published: 2022-04-03
Rated 5 out of
5 by
Tx Cowgirl from
Antelope rugsLove these. Going to use on staircase and cannot wait for finish!!!
Date published: 2022-03-25
Rated 5 out of
5 by
Beth PR from
I can't even...This rug is absolutely gorgeous. It makes my living room sing. It laid flat within a few hours and gives the room such an aura. I debated long and hard before buying after looking at many other antelope and leopard inspired rugs. I decided to purchase this with the thought that I'd have it a long, long time.
Date published: 2022-03-21
Rated 5 out of
5 by
Monika Cz from
Exactly as picturedLovely rug, perfect in my home office. I chose the lightest color and it looks great against the dark hardwoods.
Date published: 2022-03-13
Rated 5 out of
5 by
Gigi Mc from
Happy girl!Love this rug. Adds a lot of contrast to my room. Great price,great quality. So happy with my purchase!
Date published: 2022-03-12
Rated 5 out of
5 by
Nikki Gs from
Love it!Absolutely Perfect! We purchased as a Stair Runner.
Date published: 2022-02-25
Rated 5 out of
5 by
RebM from
Antelope hand tufted rugLove the rug. It is thick, comfy to walk on and just great quality. I love that it is a neutral with a fun style. It does shed quite a bit but in time the shedding stops. I would still purchase again.
Date published: 2022-02-16
Rated 5 out of
5 by
Lynn Deco from
Antelope rugAbsolutely love it. Quality better than expected and color perfect
Date published: 2022-02-13
Rated 5 out of
5 by
NaninTN from
Very happy with the natural color!I just brought it home and the natural color looks fabulous in my dining room! It is neutral but interesting!
Date published: 2022-02-11
Rated 5 out of
5 by
Anonymous from
Wool rugIt sheds because it is 100% wool, but looks fabulous!
Date published: 2022-02-08
Rated 5 out of
5 by
Whit Tulsa from
Just buy it.Beautiful and hardly shows the dirt and crumbs from kids and dogs! Goes with everything while making a statement⭐️
Date published: 2022-02-06
Rated 5 out of
5 by
SherrieP from
Beautiful RugLove this rug, the pattern is beautiful and the rug is thick and soft, perfect for my living room and would also work well in a bedroom. I ordered it in natural.
Date published: 2022-02-01
Rated 5 out of
5 by
sikanna from
perfect runnergorgeous and plush! this is modern and very durable - easy to vacuum and simply beautiful
Date published: 2022-01-24
Rated 5 out of
5 by
C S K from
Antelope Hand Tufted RugBeautiful rug! I haven’t noticed any pilling, as other reviews have mentioned.
Date published: 2022-01-23
Rated 5 out of
5 by
Ellis on the Island from
Beautiful, thick rugThis is a nice, thick rug. The blue color is a very close match to the picture online. It was packed very professionally. Repackaging materials were also included in case we needed to return the rug. The only negative is that there is a lot of fibers or fuzz. We vacuumed the rug three times the first week. We are in week three, and we could vacuum it twice a week just to collect the fuzz. No matter when we vacuum, it fills (3/4) of our vacuum's canister.
Date published: 2022-01-19
Rated 5 out of
5 by
Mary Duke from
I would buy this againI love this rug. It is perfect for my front entryway, looks classy and lays well.
Date published: 2022-01-18
Rated 5 out of
5 by
KristenR from
Beautiful rug!This rug looks great in the room. Came very quickly and was easy to install!
Date published: 2022-01-16
Rated 5 out of
5 by
Marci H from
Antelope RugBeautiful rug. Very soft. The edges settle out easily when rolled out.
Date published: 2022-01-09
Rated 5 out of
5 by
MaryWolleon from
StunningThis rug was even nicer in person than I expected. It brought my living room together. We put it out when staging our home for sale and many people complimented on it. It sheds A LOT but worth it for the look.
Date published: 2022-01-08
Rated 5 out of
5 by
T Hopkinson from
Wonderful rugThis rug is wonderful. We bought the gray color for our keeping room and it gets a lot of traffic and always looks beautiful. Our English Bulldog approves as well. She would rather lay on the rug than on the sofa. Good quality.
Date published: 2022-01-05
Rated 5 out of
5 by
Pexar from
Antelope tufted rug (runner)Durable, functional and adds a pop of style to the space. I used a runner in my kitchen and I love the look!
Date published: 2022-01-03
Rated 5 out of
5 by
Meagan W from
Great quality, showstopperGreat quality. Using for runner in stairwell. Very thick
Date published: 2021-12-29
Rated 5 out of
5 by
Diana22 from
Beautiful unique rugBeautiful unique rug. I have it in the darkest shade.
Date published: 2021-12-22
Rated 5 out of
5 by
JV01 from
Great rugThis rug is even more beautiful in person! We ordered it in blue, and we’re very happy with our purchase.
