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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Antelope Hand Tufted Rug is rated 4.2 out of 5 by 200.
Rated 5 out of 5 by from Love Bought this rug about a year ago and am so glad I did, it really warmed up my living room and is a fabulous neutral.
Date published: 2020-03-21
Rated 5 out of 5 by from Antelope rug Beautiful, high-wuality rug. Looks terrific in my transitional living room. Highly recommend
Date published: 2020-03-14
Rated 5 out of 5 by from Neutral, nice quality & FUN! I used this rug on my stair landing, in front of a narrow console table & Venetian hanging mirror, to accentuate the generous landing size & area of transition. LOVE IT!
Date published: 2020-03-09
Rated 5 out of 5 by from Antelope rug Love this beautiful rug! It does shed, as all new wool rugs do, but it’s manageable.
Date published: 2020-02-29
Rated 5 out of 5 by from Beautiful rug This rug is even more beautiful in person. Nice and thick. Simply, just a fabulous rug!!
Date published: 2020-02-18
Rated 5 out of 5 by from Antelope Rug This rug is perfect for my bedroom. Absolutely love it!
Date published: 2020-02-14
Rated 5 out of 5 by from So cozy and homey! Beautiful rug! Love how warm and cozy it makes my apartment feel. The only challenge is that it does shed, so I feel I need to vacuum it pretty frequently. Would definitely recommend purchasing!
Date published: 2020-01-29
Rated 5 out of 5 by from Beautiful and durable for high traffic area! We’ve had this rug for a few months in a high traffic area and it has been great! We have a lab, and he has tracked in red mud a few times, and the mud has wiped right up with just a damp cloth. I vacuum all the time, but It also hides his black dog hair well in between vacuuming. It has so many nice warm neutrals in it, it goes with everything. It has shed a little bit, more in the beginning, but the shedding is slowing down.
Date published: 2020-01-27
Rated 5 out of 5 by from Antelope rug Like the rug, unfortunately getting loose threads when my cat picks at it.
Date published: 2020-01-22
Rated 5 out of 5 by from Great addition to our bedroom Beautiful in our bedroom! Have not noticed the shedding. Really plush feeling.
Date published: 2020-01-19
Rated 5 out of 5 by from I’m very happy with my purchase I love this rug, it fits perfectly in my home. This pattern is fun and unique but not too overwhelming.
Date published: 2020-01-19
Rated 5 out of 5 by from Classy & great quality! The antelope natural color is subtle and sophisticated. During the holidays, Ballard Designs ran several great sales and offered double reward points. I took advantage of the promotions and purchased the matching antelope hand tufted wool runner, 2 custom pillow covers & inserts, 24 of the large animal print ornaments and 2 matching animal print stockings. To be honest, I was worried about pairing an animal print with my rustic modern style, but everything looks stunning!
Date published: 2020-01-18
Rated 5 out of 5 by from Antelope hand tufted rug Love this antelope rug so much! I finally just decided to go with it and I am so glad I did! It’s thick, comfy and beautiful!
Date published: 2020-01-14
Rated 5 out of 5 by from Stunning rug - perfect colors and design Stunning in the gray! No issues with excessive shedding - this is in our dining room. The “antelope” stripes are not excessively apparent, which was a concern for me upon ordering
Date published: 2020-01-04
Rated 5 out of 5 by from Great rug for entry way, etc. lovely rug, subtle pattern, nice pile. Feels nice underfoot.
Date published: 2020-01-01
Rated 5 out of 5 by from Love the Antelope Rug! The natural color antelope is absolutely gorgeous in my new house. The gray one is gorgeous too but you see more dots and less backbone. The natural color has it all and is stunning.
Date published: 2019-12-19
Rated 5 out of 5 by from Runner for my closet I love this rug! I purchased the runner for my closet and it looks great. It is thick and comfy to walk on. It does she’s a lot initially but it’s not really a problem. I’m happy with it!
Date published: 2019-12-12
Rated 5 out of 5 by from Beautiful Antelope Runner Sheds at first and needs a vacuum a couple of times, but it is absolutely beautiful and very soft. Plush and exquisite! Love this rug.
Date published: 2019-12-11
Rated 5 out of 5 by from Great Rug Beautiful rug! It sheds for the first few weeks, but it's worth it.
Date published: 2019-11-26
Rated 5 out of 5 by from Lovely rug I had some friends help me roll out this rug last weekend. It is soft under my feet and looks great. The colors are subdued and go great in my bedroom. Some reviews complain about shedding, but I didn't notice that. The cleaning instructions say not to use a beater on the vacuum, so I wonder if perhaps they did by mistake. I love it.
Date published: 2019-11-24
Rated 5 out of 5 by from Love it! I love this rug! The quality is really nice. The colors are perfect and it feels so soft under our feet.
Date published: 2019-11-22
Rated 5 out of 5 by from Antelope Rug Neutral I love it! It’s great quality! And looks fantastic in our bedroom!
Date published: 2019-11-12
Rated 5 out of 5 by from Non-boring Neutral We love this rug in master bedroom of our FL condo. It's actually the perfect neutral to go with the tan walls and gold/cream fabrics. Because of size of room and size of bed, not much shows which we knew going in. It's exactly the look I was going for. Quality is great. Highly recommend.
Date published: 2019-11-09
Rated 5 out of 5 by from Stunning rug Stunning! Completely changed the look of our living room. A modern classic compatible with all decor.
Date published: 2019-10-26
Rated 5 out of 5 by from Beautiful rug It is sturdy and beautiful and the design is unique .
Date published: 2019-10-26
Rated 5 out of 5 by from Gray Antelope Rug I put this in a high traffic area in the my living room and love the look of the gray color. There is some minor shedding. Comfortable to walk on barefoot which is a necessity for me!
Date published: 2019-09-14
Rated 5 out of 5 by from Great rug The rug is as beautiful as I thought it would be. Thick soft wool.
Date published: 2019-08-31
Rated 5 out of 5 by from Antelope Hand Tufted Rug Absolutely beautiful! The colors and pile are perfect! I would definitely recommend this rug!
Date published: 2019-08-27
Rated 5 out of 5 by from Softest Stylish Rug Ever This is the best rug I’ve ever purchased! I hesitated because I wasn’t sure how to decorate with it but it’s truly a neutral rug and it’s so soft. It does shed in the beginning because it’s wool which is normal. Don’t ever stop carrying this rug!
Date published: 2019-08-20
Rated 5 out of 5 by from Beautiful rug! Beautiful rug at a great price! Excellent quality. I bought the 10x14. A statement piece, yet neutral. It does shed a bit, but I have been regularly vacuuming it and it seems to get better.
Date published: 2019-08-12
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Product:RT367-Antelope Hand Tufted Rug