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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.
Some bulky or heavy items have an additional $10/item oversized handling fee.
Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.
How do you calculate standard shipping charges?
Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.
Expedited Delivery Charges (for orders under 10 lbs.)
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Weekend or After Hours Delivery freight (LARGE) items
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.
Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.
*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
Click Here for more information about our Ship to Store delivery program.
Truck Delivery
Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.
Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.
All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.
Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.
In-Home Truck Delivery Recommended
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.
Truck Delivery Scheduling
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
What to expect for Delivery
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Accepting your Delivery
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
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Total: $149.00
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Antelope Hand Tufted Rug is rated
4.2 out of
5 by
271.
Rated 5 out of
5 by
Crga from
QualityBeautiful, just as I expected. Remember to get a rug pad.
Date published: 2020-08-02
Rated 5 out of
5 by
Anonymous from
Sophisticated & well-madeLOVE this rug!!! It lends just the air of sophistication to my dining room I’d hoped it would! It’s thick & well-crafted. Read a lot of comments about how much it sheds, but we haven’t experienced that - perhaps because it’s not in an extremely high-traffic area.
Date published: 2020-07-07
Rated 5 out of
5 by
CeCe L from
Gorgeous, unusual rugStunning! Love adding a new animal print to the mix. Appreciate the quick delivery as well.
Date published: 2020-07-05
Rated 5 out of
5 by
Mandy Leigh from
I love this rug! I bought the 4x6 size as an entry way rug and think it looks amazing! Thinking of getting the largest size for my bedroom. Highly recommend!
Date published: 2020-06-28
Rated 5 out of
5 by
Lisa T from
Master bedroom rugBeautiful, high quality rug. Thick underfoot and great design. Exactly what I wanted for a fantastic price.
Date published: 2020-06-24
Rated 5 out of
5 by
Anonymous from
Gorgeous rug - perfectly sets the tone in my room!I adore this new rug! I bought it in gray, and it sets the tone in my dining room perfectly — elegant and subtle. I saw a lot of people post about how much fuzz the rug generates, but we haven’t had that issue, perhaps because it’s not in a high-traffic area. I just love the look and thickness of this rug. So glad I bought it!
Date published: 2020-06-16
Rated 5 out of
5 by
Pepper Michaels from
Very beautiful rugThis rug is as beautiful as the picture. The color is just as pictured also. It is nice and thick. Other reviews have mentioned it sheds a lot, but I have not noticed that issue. I ordered the runner for a long narrow space and it was perfect for that area, warming it up and making it cozy. It looks just beautiful. No disappointments. And the rug pad (I ordered separately) is excellent quality too.
Date published: 2020-06-08
Rated 5 out of
5 by
TPAC from
Amazing Rug!I ordered this rug for our lower level and I absolutely LOVE it! It's a fun pattern and the variety of gray tones in the work with everything. Definitely one of the best rugs I've ever bought! I get so many compliments on it!
Date published: 2020-06-06
Rated 5 out of
5 by
Kohl from
Antelope 8x10 rugThis rug is beautiful. Great quality. Just put it down this morning. Stunning
Date published: 2020-06-06
Rated 5 out of
5 by
Mandy Leigh from
Love this rug!I love this rug! I bought the 4x6 size as an entry way rug and think it looks amazing! Thinking of getting the largest size for my bedroom. Highly recommend!
Date published: 2020-05-30
Rated 5 out of
5 by
Fahrahri from
antelope rugSuch a beautiful rug! I was in awe of it and love it ! I will prepare others that this rug goes thru a HUGE shedding period . Bring out your normal vacuum .. do not use your robot one until the shedding stops.
Date published: 2020-05-25
Rated 5 out of
5 by
Amanda M from
Mom ReviewGreat Rug!! Durable for kids and also looks wonderful in our living room!!
Date published: 2020-05-18
Rated 5 out of
5 by
Rachel R from
Antelope hand-tufted rugThis is a beautiful rug. I wanted something somewhat neutral, and at the same time makes a statement. This rug does that.
Date published: 2020-05-15
Rated 5 out of
5 by
Maggie O from
Rug LOVEBeautiful high quality rug that is perfect in my office. I love everything about this rug. Dense pile, neutral coloring and stylish.
Date published: 2020-05-13
Rated 5 out of
5 by
Texas Mimi from
A new, updated look.The rug is beautiful. I bought it to Help lighten my living room and give it a new look. I couldn’t be more pleased.
Date published: 2020-05-12
Rated 5 out of
5 by
NaniS from
Happy with the rug!Works great in my new modern looking room. Sheds a lot but hopefully will be ok soon.
Date published: 2020-05-08
Rated 5 out of
5 by
Joe G 1234 from
WowPerfect rug with great style. Just the pop we were looking for. I’d recommend this rug to anyone but would prepare them for the shedding for awhile.
Date published: 2020-05-02
Rated 5 out of
5 by
Happy in MS from
Great rugWaited a few months to get it delivered. It looks great in our study!
Date published: 2020-04-05
Rated 5 out of
5 by
Liz Maples from
Perfect Addition To My Bathroom!I love this comfy rug! I bought it in the runner size and it fits perfectly in front of my bathroom double sinks. So pretty and I love it!
Date published: 2020-04-03
Rated 5 out of
5 by
StevieA from
LoveBought this rug about a year ago and am so glad I did, it really warmed up my living room and is a fabulous neutral.
Date published: 2020-03-21
Rated 5 out of
5 by
Mimi L from
Antelope rugBeautiful, high-wuality rug. Looks terrific in my transitional living room. Highly recommend
Date published: 2020-03-14
Rated 5 out of
5 by
Southern Roots from
Neutral, nice quality & FUN!I used this rug on my stair landing, in front of a narrow console table & Venetian hanging mirror, to accentuate the generous landing size & area of transition. LOVE IT!
Date published: 2020-03-09
Rated 5 out of
5 by
Rigby001 from
Antelope rugLove this beautiful rug! It does shed, as all new wool rugs do, but it’s manageable.
Date published: 2020-02-29
Rated 5 out of
5 by
Shancock61 from
Beautiful rugThis rug is even more beautiful in person. Nice and thick. Simply, just a fabulous rug!!
Date published: 2020-02-18
Rated 5 out of
5 by
Tracie K from
Antelope RugThis rug is perfect for my bedroom. Absolutely love it!
Date published: 2020-02-14
Rated 5 out of
5 by
Kristen13 from
So cozy and homey!Beautiful rug! Love how warm and cozy it makes my apartment feel. The only challenge is that it does shed, so I feel I need to vacuum it pretty frequently. Would definitely recommend purchasing!
Date published: 2020-01-29
Rated 5 out of
5 by
Cait B from
Beautiful and durable for high traffic area!We’ve had this rug for a few months in a high traffic area and it has been great! We have a lab, and he has tracked in red mud a few times, and the mud has wiped right up with just a damp cloth. I vacuum all the time, but It also hides his black dog hair well in between vacuuming. It has so many nice warm neutrals in it, it goes with everything. It has shed a little bit, more in the beginning, but the shedding is slowing down.
Date published: 2020-01-27
Rated 5 out of
5 by
Cjan from
Antelope rugLike the rug, unfortunately getting loose threads when my cat picks at it.
Date published: 2020-01-22
Rated 5 out of
5 by
AmySG from
Great addition to our bedroomBeautiful in our bedroom! Have not noticed the shedding. Really plush feeling.
Date published: 2020-01-19
Rated 5 out of
5 by
Ashleynicolle from
I’m very happy with my purchaseI love this rug, it fits perfectly in my home. This pattern is fun and unique but not too overwhelming.
