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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Antelope Hand Tufted Rug is rated 4.4 out of 5 by 507.
Rated 5 out of 5 by from Love it Perfect for my front hall. Gorgeous. Great quality.
Date published: 2021-10-18
Rated 5 out of 5 by from Beautiful rug this rug is excellent quality snd looks so nice in our living room. Definitely would purchase again.
Date published: 2021-10-18
Rated 5 out of 5 by from Antelope Rug Beautiful soft and luxurious design element for any room.
Date published: 2021-10-12
Rated 5 out of 5 by from Love this rug! Highly recommend This rug was a great purchase for our living room. I was so impressed with how quickly it arrived (within 5 days of ordering it!) and the quality is really top-notch. The design is really beautiful and looks the same in real life as it does on the website. It's not a super plush rug, but it is relatively soft and good for a living room. I can't speak to how well it holds up over time since we just got it, but overall I would highly recommend!
Date published: 2021-10-10
Rated 5 out of 5 by from Love Great quality. I love it! Thick and well crafted.
Date published: 2021-10-07
Rated 5 out of 5 by from Seriously, the best Well, let's start by saying I've searched quite a while for a wool rug that's fairly neutral, is on-trend in terms of current style, and can handle a household with four (active!) teenagers, two large dogs and a whole lot of friends and traffic. In the first few weeks of putting it down in our busy family room, one of our dogs managed to get into a large container of chili and bring it onto the (light gray) rug to consume it. Great. A few days later our other dog found his way into the trash to bring the remains of some greasy barbecue-sauce-laden food & aluminum foil onto the rug to do the same. I was thrilled! We all know red-based sauces/liquids are a killer in terms of staining, right? This rug, however, with a little help from Spot Shot (the best, Best, BEST stain remover on the planet) took EVERY BIT of the food stains out of the rug. I was shocked. Not a trace of discoloration from either the food or the Spot Shot. A cotton/poly rug would never have endured that abuse, and even some wool rugs would have struggled. Sooooo, other than the rug's massive amount of shedding (standard for good wool rugs, just give 'em a little time), I'm so darn happy with this purchase. I'm going to see how it wears over the next few months with all of our foot/animal traffic and and then hopefully purchase a runner for our stairs. If you're in the market for an extremely durable and really nice, plush, soft rug that can take a lickin' & keep on tickin' -- this is your winner. I only wish I had taken before and after pics of the (pile of) chili and barbecue sauce. Thank you for making an awesome piece to endure our crazy family. We will absolutely be back for more.
Date published: 2021-10-06
Rated 5 out of 5 by from Antelope rug runner Perfect for my long hallway. (Love it in gray) … 18 foot runner is almost impossible to find as far as an appealing pattern … trendy yet feels classic Thick pile and soft under foot. We, including my dogs, love it.
Date published: 2021-09-27
Rated 5 out of 5 by from Beautiful Rug This is made out of wool (?) so sheds initially but eventually settles down. It is really a beautiful pattern
Date published: 2021-09-07
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Product:RT367-Antelope Hand Tufted Rug