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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Antelope Hand Tufted Rug - 12' x 18' Select Colors is rated 4.4 out of 5 by 929.
Rated 5 out of 5 by from Beautiful Gray Antelope Beautiful and very soft! A modern neutral look. We love it. Got one for under our kitchen table in our breakfast room.Then two of the smaller ones for in front of our kitchen sink and island. Heads up that it’s thick wool and therefore sheds a lot!
Date published: 2023-12-04
Rated 5 out of 5 by from Beautiful rug! Beautiful rug! Neutral color works with everything. Subtle leopard print adds style without overwhelming other decor! Quality is excellent. Love it!
Date published: 2023-11-30
Rated 5 out of 5 by from Great Rug ordered for my closet... it is so soft and the color (Blue) is beautiful
Date published: 2023-11-09
Rated 5 out of 5 by from Gorgeous! This is a fabulous and contemporary upgrade to our master bedroom. It looks wonderful on our hardwood floors- it’s plush and soft as well. Even my husband proclaimed… “nice rug!” I couldn’t be happier!
Date published: 2023-10-23
Rated 5 out of 5 by from Even prettier in person Visited the store and loved the rug as soon as I saw it. Had looked at it for a while in catalogues and finally went to the store to see it. Perfect for our home, and excellent delivery!
Date published: 2023-10-16
Rated 5 out of 5 by from Absolutely beautiful I have wanted to get this rug since it was first introduced, but didn’t for various reasons. Well when the last big sale was on and shipping was very reasonable I decided to get it. This rug is stunning and looks amazing in my living room. Everyone states how calming and tranquil it is to look at. When it goes in sales again I will get it for my bedroom. Highly recommend this eloquent timeless rug.
Date published: 2023-10-09
Rated 5 out of 5 by from Love this rug! Beautiful rug that works great as an entry rug. It’s soft and durable.
Date published: 2023-10-01
Rated 5 out of 5 by from Elegant! Beautiful, thick, high quality, elegant! Love, love, love! So glad I bought three!
Date published: 2023-09-26
Rated 5 out of 5 by from Quality rug Great rug. Thick and plush. High quality for the price point.
Date published: 2023-09-24
Rated 5 out of 5 by from Subtlety Stunning Beautiful, well made rug. Adds interesting texture to our living room. Am very happy with this purchase.
Date published: 2023-09-20
Rated 5 out of 5 by from High quality and beautiful! I didn’t have high hopes because I am picky but this rug is beautiful. The gray is gorgeous! I vacuumed it immediately and haven’t had any shedding.
Date published: 2023-09-08
Rated 5 out of 5 by from Awesome Rug! Stylish, Great Quality and Soft Great rug! Super soft, stylish and wonderful quality. I'm very happy with the Navy Antelope Rug. I want them all!
Date published: 2023-09-07
Rated 5 out of 5 by from Bathroom Rug The blue antelope rug was the perfect addition to my bathroom remodel!
Date published: 2023-08-22
Rated 5 out of 5 by from Beautiful rug I had been looking at thia rug for a long time. So glad I finally bought it. Love the color and feel of it!
Date published: 2023-08-19
Rated 5 out of 5 by from The usual Ballard Design high quality I love this rug. We bought both a runner and a 3 x 5. Thick and plush, color as advertised. Couldn’t be happier.
Date published: 2023-08-15
Rated 5 out of 5 by from Beautiful This rug is beautiful. I would highly recommend it
Date published: 2023-08-15
Rated 5 out of 5 by from Love it!! Looks perfect and is extremely comfortable in our back entry way! Super fun design and the tan balances well with our teal walls! Home delivery was seamless and easy. Added bonus that it was on sale too!
Date published: 2023-08-12
Rated 5 out of 5 by from Perfect Rug This rug is exactly what I needed to pull together my spaces. I love it so much and always get compliments on it.
Date published: 2023-08-02
Rated 5 out of 5 by from Quality rug Thick, beautiful rug. Finished off my space perfectly and comfortable underfoot. Highly recommend!
Date published: 2023-07-25
Rated 5 out of 5 by from Lovely rug! I love this rug . It’s perfect for my space. It feels soft under my feet and is easy to maintain, plus holds its shape very well.
Date published: 2023-07-04
Rated 5 out of 5 by from High quality. Thick and soft. Very nice, thick and soft rug. I used 6 of these as a stair runner. High quality and worth the price to give your space a nice look.
Date published: 2023-06-01
Rated 5 out of 5 by from Antelope rug Beautiful rug, colors exactly as shown at store, thick, luxurious rug! Wish it came larger!
Date published: 2023-06-01
Rated 5 out of 5 by from Very Attractive I love this rug. I already had one and bought another to put on each side of the bed in my guest room. They look beautiful.
Date published: 2023-05-22
Rated 5 out of 5 by from Well made Gorgeous and unique, I have never seen this item another home
Date published: 2023-05-07
Rated 5 out of 5 by from Rugs Love the rugs. High quality, look great!! Would buy again.
Date published: 2023-05-06
Rated 5 out of 5 by from Rug of my dreams! I have wanted this rug ever since it first appeared in your catalog years ago. It was my hope to purchase an area rug, but what I am able to finally afford was the runner. This rug feels soft and luxurious under foot, is very well made and will look amazing anywhere in my home because of the design and tones. I’m still hoping I can purchase an area rug some day because the design of this rug is so beautiful.
Date published: 2023-05-02
Rated 5 out of 5 by from Long rug, cool pattern I love the pattern in this rug! It’s stylish but not overpowering. I bought the gray color for a long hall. It was the only rug I found that was long enough while not breaking my budget.
Date published: 2023-04-27
Rated 5 out of 5 by from Charming Rug! Ordered the blue in 3x5. Thrilled with the quality, style and overall beauty of this rug in my foyer. It makes me smile! It is so charming! So soft, plush.
Date published: 2023-04-22
Rated 5 out of 5 by from Perfect rug Absolutely love the rug-so plush! It fits the room and looks amazing.
Date published: 2023-04-20
Rated 5 out of 5 by from Standout rug Chic and eye catching Beautiful rug Very soft and plush Feels wonderful on my feet! Perfect for all the blues in my home
Date published: 2023-04-19
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Product:RT367C-Antelope Hand Tufted Rug - 12\' x 18\' Select Colors