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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Angel Vine Topiaries is rated 2.9 out of 5 by 16.
Rated 5 out of 5 by from Look Great! These look great. They a much more lacey/soft looking than the other Ballard boxwood topiaries. You need to fluff up these a little bit when they come out of the box. The angel vine topiary is a nice whimsical addition to any room.
Date published: 2011-12-28
Rated 5 out of 5 by from Made my kitchen look "finished" I purchased 2 of the 12" "small ball" angel vine topiaries for our kitchen. I'm in love with our faucet, so I love how adding these on each side draws more attention to it and makes the space seem more "finished". Some people commented on the lack of fullness- I believe they are accurately represented by the photos provided. No two are alike, which gives them character and makes them look less fake. Speaking of, I actually very much prefer these over the super full and bright green "boxwood" versions because the color is more subdued and they don't look so perfect and full. They look pretty realistic to me. You do have to work to get them out of the packaging. However, that's nothing worth losing any rating stars over for me because I know they were packaged safely and (very) securely. But be careful and take your time removing the packaging because they are delicate and I lost a couple sections of leaves. But they stick right back in. Overall, I'm super happy with my purchase! Great price too for the small size.
Date published: 2011-09-29
Rated 5 out of 5 by from True to photo These look just like they're pictured in the catalog. A couple of them needed to be straightened, but that was easy to do. The largest is a little top heavy, so tended to lean more.
Date published: 2011-05-19
Rated 4 out of 5 by from Lovely I bought the 12" cone-shaped version, and placed it on a high shelf in my bathroom. It is lovely, and I am glad to see it there when I look up. It has a delicate appearance, understated, but perfect for a nook and since it is not a place hospitable to a live plant, the greenery is welcome and warms the space. I do recommend it.
Date published: 2012-06-27
Rated 4 out of 5 by from Very nice! Although they are not quite as pictured (not as "bushy", especially at the base), these topiary are a lovely addition to the family room mantle. Also, they arrived quickly and very securely packaged. Thank you, Ballard!
Date published: 2011-05-31
Rated 4 out of 5 by from This product is as pictured and described in the catalog. I like the fact that you offered different sizes and shapes. I like to group in odd numbers and you offered a nice selection.
Date published: 2011-05-10
Rated 4 out of 5 by from Exactly as pictured I liked the angel vine topiaries. They worked perfectly in our newly redesigned family room and gave it a nice "old world" look.
Date published: 2011-05-10
Rated 3 out of 5 by from not up to same quality as in past years I have the same topiary from several years ago. However, when I received the newest ones, there was half the greenery on the ball as my old ones. The new ones look very sparse and bare compared to my original ones. Definitely not as nice looking, but they are not next to the old ones so I kept them.
Date published: 2011-05-09
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