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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Anders Performance Rug is rated 4.7 out of 5 by 56.
Rated 5 out of 5 by from Love it! Very happy with my purchase. Nice quality, colors (navy/cream) and design.
Date published: 2020-07-09
Rated 5 out of 5 by from Perfect outdoor rug! Perfect length for double doors. Nice color and pattern.
Date published: 2020-07-04
Rated 5 out of 5 by from Indoor/outdoor/anywhere runner! Warms the space with pop of color and comfort on our bare feet as we hang out on the front porch. Very rich in appearance and design
Date published: 2020-06-05
Rated 5 out of 5 by from Bathroom In our bathroom and love it! Not very rough and so pretty.
Date published: 2020-05-18
Rated 5 out of 5 by from Looks great on my balcony! I'm just adding a photo to my previous review, for some reason it didn't upload then. Picture is worth a thousand words :)
Date published: 2020-04-19
Rated 5 out of 5 by from Great addition to my balcony! Great quality, colors and size are just as described - looks great on my balcony!
Date published: 2020-04-18
Rated 5 out of 5 by from Very pretty rug for front porch This rug is delightful. Like other people have said it’s a lot prettier in person. I got the light blue/light gray color, and it’s very subtle.
Date published: 2019-11-08
Rated 5 out of 5 by from Best value and selection o outdoor rugs Love your indoor outdoor rug selection ! I have been buying them for years ! Highly Recommend !
Date published: 2019-10-26
Rated 5 out of 5 by from Great Purchase Beautiful, well made, durable rug. No regrets. I love it.
Date published: 2019-10-24
Rated 5 out of 5 by from Overall a great rug Beautiful rug and feels good on bare feet! The only problem we have had is that with pets their nails sometimes get stuck in the fibers and create little pulls. I haven’t had this issue with other Ballard indoor/outdoor rugs but it isn’t horrible so we still love it overall.
Date published: 2019-10-10
Rated 5 out of 5 by from A Perfect Accent Rug Lovely pattern, quality construction. I purchased two in gray and they look perfect in the room. I love the fact that they’re washable as we have small dogs about.
Date published: 2019-08-18
Rated 5 out of 5 by from Surprisingly Pretty! Just received this rug and was surprised how much prettier this rug is in person than in photo. Perfect ivory color, very pleased!
Date published: 2019-06-27
Rated 5 out of 5 by from Great looking rug! Had this about one month. It looks fantastic, particularly for indoor/ outdoor styles, which I need because I have a dog and a 7 year old boy. Got it in gray and it’s a beautiful color. I’ve got it in my tv room and I’ve gotten several compliments. Great price, too.
Date published: 2019-06-25
Rated 5 out of 5 by from Beautiful rug Love this rug! Perfect for small spaces or outdoor.
Date published: 2019-06-14
Rated 5 out of 5 by from Perfectly beautiful This rug is beautiful. So much better looking than other outdoor rugs!
Date published: 2019-06-14
Rated 4 out of 5 by from Rolled tight for shipping but...... The rug took a long time to lay flat. Two weeks of moving heavy objects around on it before I could use it.
Date published: 2020-10-07
Rated 4 out of 5 by from Blue Anders rug It’s a handsome medium blue and ivory, which I wanted instead of a darker navy and white. Size and price are good for a double door. Takes several days to lie flat with objects to weight it down. Pattern doesn’t repeat as frequently as it does on the larger rugs shown online, or I would have given it 5 stars. But overall I am still satisfied.
Date published: 2020-05-16
Rated 4 out of 5 by from Better than the picture!!! Love the look! Could not give a five star rating because even after two weeks, the rugs still show the folds from wrapping. I will try putting heavy books on them.
Date published: 2019-11-21
Rated 3 out of 5 by from Anders indoor/outdoor rug It's a beautiful rug, however, part of it is buckled. It's not from shipping, it's actually uneven. It's laying flat but one corner is a little shorter so that's what is causing it to poke up a little. I've tried stretching it, but it doesn't work. I'm keeping it anyway, partly because I love the design and it would be too much trouble to return.
Date published: 2020-07-15
Rated 1 out of 5 by from Rug doesn't lay flat I purchased this large outdoor rug for my patio but it does not lay flat. There are "bulges" along its length on both sides, probably caused when it was rolled for shipping. I have put bricks along the edges but this hasn't helped. I will probably return it.
Date published: 2020-05-08
Rated 1 out of 5 by from Wanted to love it I ordered the 9x12’ back in May and finally received it two weeks ago. Unfortunately it was not worth the wait. While I really like the colors and the pattern, it is so lumpy. I was hoping it would relax a little, but alas, no luck. Maybe the smaller sizes lay better?? I have purchased many items from Ballard and this has been the only miss.
Date published: 2019-09-14
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Product:RW314-Anders Performance Rug