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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Amelie Standing Tissue Holder is rated 3.3 out of 5 by 28.
Rated 4 out of 5 by from Good product Very nice product Seems sturdy but the spring is A bit tight, making changing TP roll somewhat hard
Date published: 2019-06-24
Rated 4 out of 5 by from very sturdy This is very sturdy especially compared to flimsy ones that I have tried from bed bath and beyond in the past. The spring is pretty stiff which makes changing the toilet paper roll a little challenging. Overall its a great product!
Date published: 2019-04-11
Rated 3 out of 5 by from Not easy to change the roll For the price I expected it to be more substantial and heavier. Also, the tension in the spring is CRAZY STRONG. I fight with it every time in order to change the roll.
Date published: 2021-03-04
Rated 3 out of 5 by from Tissue Holder Like the style and all but the spring loaded tissue spinner is very tight and hard to pop on and off to change the toilet tissue roll.
Date published: 2020-05-09
Rated 3 out of 5 by from Difficult to change It’s difficult to the change the toilet paper roll and the post frequently needs tightened. It’s looks pretty though
Date published: 2019-11-05
Rated 3 out of 5 by from Toilet paper holder Its very nice but very difficult to put the paper on. Very stiff .
Date published: 2019-08-31
Rated 3 out of 5 by from Extremely Difficult! Although a very classy design, this product is very difficult to undo to put the toilet paper on. I've actually really hurt myself doing it. I would not recommend.
Date published: 2019-08-14
Rated 3 out of 5 by from Almost 4 stars I read the description of this product and it stated it was heavy and would not move. When it arrived I was disappointed in the weight of the base. It looks much nicer than the cheap ones you see everywhere. If it had a heavier base it would have been 5 stars.
Date published: 2019-05-26
Rated 3 out of 5 by from Disappointed The finish on this tissue holder is very nice, just as expected. The problem is that it is not weighted enough at the bottom which makes is very wobbly. Overall, I expected more from a tissue stand at this price.
Date published: 2018-08-11
Rated 2 out of 5 by from Difficult to load toilet paper roll! I guess i should have listened to other reviews. The holder spring is SO tight it was almost impossible to change the roll. My husband bought a $2 plastic one at the hardware. Then the pole gave us trouble....it bent trying to put on the roll. He had to rebuild the base. It ended up with a noticeably scrstch....but, still using it! It's not for the guest bathroom. I'd try another brand.
Date published: 2021-03-22
Rated 2 out of 5 by from Wished it was sturdier For the price, I was disappointed. Like other reviewers, I also had a really hard time changing the roll. The spring is way too tight! I ended up cutting the spring and it helped a bit. The stand is wobbly.
Date published: 2020-04-20
Rated 1 out of 5 by from Terrible Design This item looks beautiful but is not designed well. The spring in the holder is so tight it’s nearly impossible to change the toilet paper. After about the fourth time of changing it the top completely broke off the base as a result. Definitely not worth the money.
Date published: 2019-08-23
Rated 1 out of 5 by from design flaw Honestly, this is a terrible product. Within 24 hours of receiving mine the weight on the bottom broke with no way to reattach it. And sadly, the top piece is so light that simply placing it over the weight didn't work. I had to throw it away.
Date published: 2019-03-12
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Product:FD130-Amelie Standing Tissue Holder