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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

Bed and Bath
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Amelie Embroidered Shower Curtain 3.5 5 17 17
Totally happy with the quality & style I am very please with the Amelie shower curtain and was very happy to be able to get it in a longer length instead of the standard 72". My only regret is that I did not have it monogramed like in the picture because I feared not being able to return it if I didn't like it. In my opinion the quality is excellent for the price. June 17, 2015
very fine quality This is a beautiful shower curtain, very fine quality cotton and the black border looks elegant and refined. Happy with this purchase. June 17, 2015
Quality shower curtain I absolutely love the Amelie shower curtain! It's like having a drapery rather than a curtain. I used a fabric hotel quality liner from a large bed and bath store instead of a plastic liner that elevates the embroidered curtain into a luxurious addition to my bathroom. The large buttonholes to fasten the hooks are so much better than the standard holes. The monogram is very well done as is the embroidery trim. I ordered the Spa color thread which is a nice aqua color. I washed it in cold water and dried it on Low temp before using. It ironed perfectly with my steam iron. It did shrink a little in length, but not much and just skims the floor now. Over the years, I have had glass doors, folding doors, and many different weights of shower curtains, but until now, none added the finishing touch to my shower as the Amelie has. I am completly satified with the way it looks and functions! June 8, 2015
Worst Monogram Ever I ordered this specifically for the monogram and it's the worst monogram EVER. I ordered an "S" and it came out looking like a skinny treble symbol. I think it may also be a bit crooked, but hard to say without hanging it up. Apparently I can't return it since it's not defective, but neither will I use it in my bathroom because it looks ridiculous. DON'T BUY! May 28, 2015
  • 2015-07-04T08:08:04.160-05:00
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Product:FH244-Amelie Embroidered Shower Curtain

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