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Amelie Bath Towel Collection

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our White Glove Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home white glove service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Amelie Bath Towel Collection is rated 4.7 out of 5 by 22.
Rated 5 out of 5 by from Love these towels! Soft, absorbent, luxurious towels. They wash well. Beautiful understated design looks great on its own or mix-n-matched with other towels. Have already ordered more for the guest bathroom! Sale price was a bonus.
Date published: 2016-03-10
Rated 5 out of 5 by from My bathroom looks like "high-end" spa. These towels are very soft and luxurious. I have laundered them many times and they still look great!
Date published: 2015-10-02
Rated 5 out of 5 by from Better than the picture Towels and washcloths are big and fluffy even after washing. Monograming was perfect and looks amazing. I would order these again and again. For anyone looking for quality towels they only have one place to go...BALLARD!! I also ordered the shower curtain and it is good but I would have liked a thicker material.
Date published: 2015-09-12
Rated 5 out of 5 by from This product has impeccable features These towels are the best! They are thick, supple, and so absorbent. Will be ordering more for my second bathroom.
Date published: 2015-08-15
Rated 5 out of 5 by from Incredibly soft These towels are incredibly soft and beautiful. I had them monogrammed and they really add a touch of class to my guest bathroom. I ordered them in the Spa trim color and they are just luscious!
Date published: 2015-08-01
Rated 5 out of 5 by from Luxurious Luxurious thick towel for a good price. The spa color looks wonderful in my beach themed powder room!
Date published: 2015-06-03
Rated 5 out of 5 by from Towels were great quality These towels are so nice and thick. They were also a great size. Just loved them and would purchase them again. Well worth the cost.
Date published: 2015-05-14
Rated 5 out of 5 by from great quality at a great price I have placed orders for these towels twice. I really like the colors, and the soft absorbent texture. Nice quality for the price.
Date published: 2015-02-22
Rated 5 out of 5 by from Great towels It took them twice to get the color and monogramming right but they took care of it.
Date published: 2015-01-01
Rated 5 out of 5 by from Very soft colors and monograms are lovely These towels are soft and substantial. The colors are muted and elegant looking and the monograms come in many contrasting colors..They look very nice as display towels in the bathroom.
Date published: 2014-12-24
Rated 4 out of 5 by from Disappointed Had ordered an Amelie bath towel with monogram. Was so pleased, I ordered the second exact towel. When it arrived, looked like a 10yr old had done the monogram. The reason I rated a four.
Date published: 2017-08-17
Rated 4 out of 5 by from Monogram Amelie Towels Ordered monogrammed towels and they seemed to get here in no time. The monograms are beautiful and the towels are very thick and soft. I have not used them yet so don't know how they will hold up when laundered.
Date published: 2016-08-18
Rated 4 out of 5 by from Monogram on one towel was crooked I ordered 4 bath towels and 4 hand towels all monogrammed for my powder bath. One of the monograms on a bath towel was crooked and the towel was matted. I'm terrible at returning things so I'm disappointed that someone didn't catch it before sending it out.
Date published: 2015-10-16
Rated 2 out of 5 by from monogram doesn't match Seems like a great towel, but was unable to use as the sandalwood thread used for the monogram was not a match for the sandalwood stripe on the towel.
Date published: 2015-06-16
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Product:FH241-Amelie Bath Towel Collection
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