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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Amelie Bath Towel Collection is rated
4.8 out of
5 by
150.
Rated 5 out of
5 by
Dr Richardson from
Top quality towelsThe towels are soft and absorbent. First rate quality. I've had others in the past but these are the best.
Date published: 2021-09-18
Rated 5 out of
5 by
Cstr from
Exactly what I have been looking for!Thick and soft towels! I am going to buy more. I have been looking for towels like these for a long time!
Date published: 2021-07-19
Rated 5 out of
5 by
luluchicago132 from
Perfect hand towelsPerfect hand towels. I wanted something classic but a bit more exciting than plain white for a guest powder room. These towels are thick, and wash very well. Love the border.
Date published: 2021-06-06
Rated 5 out of
5 by
Starlett from
A Touch of ClassI love them. They really transformed my bathroom with a touch a class and elegance.
Date published: 2021-05-11
Rated 5 out of
5 by
Cara5 from
Best towels everI purchased 2 sets of these towels and have used them now for almost 6 months. They are, without a doubt, the best towels I have ever had. Not only are the beautifully made and have a classic, elegant look, they are extremely absorbent and wonderfully soft. After many washings, they look and feel as good today as on the first day - and there is almost no lint in the lint filter of my dryer which I consider a testament to their quality. I highly recommend these towels!
Date published: 2021-03-26
Rated 5 out of
5 by
T Bird from
Skip the spa and towel off with the Amelie!Best bath towels I have ever owned. Will purchase another set for guest bathroom!
Date published: 2021-03-04
Rated 5 out of
5 by
Pldm from
Excellent towelsExcellent quality towels. Unlike some beautiful towels that don’t perform, these plush and thirsty towels are perfect. The monogram is lovely as well. I couldn’t be happier
Date published: 2021-02-23
Rated 5 out of
5 by
NwaJ from
Gorgeous!I searched for a long time for the perfect white/gray bathroom towels, there were no shortage of choices out there but I finally settled on these. I was so thrilled with them that I immediately ordered several more, they are beautiful and high quality! I think white towels are so crisp and clean in a bathroom but they must be plush, exactly what the Amelie towel is so I’m so glad I found these beautiful towels!
Date published: 2021-01-15
Rated 5 out of
5 by
Lisa0316 from
Quality Merchandise-Excellent ServiceThis was a replacement item. It matched perfectly with the other towels. It’s good to know that some things don’t change, like quality merchandise and excellent service.
Date published: 2020-09-03
Rated 5 out of
5 by
TaraH from
Beautiful towels!I love my towels! There are thick, and look expensive.
Date published: 2020-08-28
Rated 5 out of
5 by
Cuba from
Monogram towelThick and plush; a substantial weight. Great value!
Date published: 2020-08-12
Rated 5 out of
5 by
1blondebrucefan from
Thick luxury towelsThese towels are very thick and luxurious; I got the bath towels and the hand towels. The embroidery makes them very posh. Highly recommend.
Date published: 2020-07-29
Rated 5 out of
5 by
BethR3 from
Super soft towelsLove it! Fits my bath perfectly! I'm yet to wash the towels, but will definitely order more!
Date published: 2020-07-15
Rated 5 out of
5 by
Carolyn D from
Bath towels with the price.Well made and wash beautifully. This is my 4th set
Date published: 2020-07-13
Rated 5 out of
5 by
DebGC from
Beautiful towels!Excellent quality, nice and thick. The monogram came out beautifully too. These towels look like a million bucks in my guest bathroom.
Date published: 2020-05-08
Rated 5 out of
5 by
Patricia B from
Nice towelsVery nice towels, plush and soft. The monogram makes them a little special
Date published: 2020-04-19
Rated 5 out of
5 by
CKB43 from
Great TowelsThese towels are so soft and thick! Love the monogram on them! The gray stripe is perfect in our gray and white bathroom. Highly recommend!
Date published: 2020-04-01
Rated 5 out of
5 by
Paula R in Philadelphia from
High quality and crisp designI like these because they are made of high quality cotton and have a crisp design. They have large manufacturer's tag that is in the way, however, and that I clip off.
Date published: 2020-03-16
Rated 5 out of
5 by
Heather8000 from
Beautiful and soft!I ordered these hand towels and they were large, soft and just beautiful. We liked them so much, we are ordering the bath towels now as well.
Date published: 2020-02-29
Rated 5 out of
5 by
Annette g from
ElegantBeautifully done with the engraving. Not one flaw and the towers are very soft and thick. Very elegant!
Date published: 2020-02-02
Rated 5 out of
5 by
Amy LH from
Beautiful towelsPrior to the purchase of these towels, I didn’t think there was a big difference among towels in terms of softness and quality. Boy was I wrong. These were on the expensive side, but they are so soft. I would highly recommend them.
Date published: 2019-09-20
Rated 5 out of
5 by
EAinFL from
Beautiful towelsBeautiful towels, lovely quality and wash beautifully.
Date published: 2019-07-27
Rated 5 out of
5 by
Mufti from
Elegant.The monogrammed towel looks great in my newly remodeled bathroom.
Date published: 2019-04-22
Rated 5 out of
5 by
meeshmeesh from
5-Star Resort Hotel TowelsI am so in love we these towels!!! They are buttery soft and extra thick. Absolutely love that Ballard Designs offers several different types and styles of monograms for us Southern Girls to choose from. These would make a great gift for a Wedding, Christmas, Birthday or someone moving into a new Home or Apartment. I rolled the dice and decided to get mine monogrammed and I am so glad that I took that chance, because they turned out beautifully! The Monogrammed was perfectly centered for OCD folks!
Date published: 2019-03-23
Rated 5 out of
5 by
KitC from
Fabulous Amelie TowelsI ordered the beautiful Amelie towel set 6 weeks ago and loved them so much I ordered another complete set 2 weeks ago with beautiful monograming. They are the finishing touch to our newly remodeled Master Bath!
Date published: 2019-03-07
Rated 5 out of
5 by
Mjmitch from
Super soft and plushI bought the white/gray towels (although the photos look almost black—it’s a true gray in person) and couldn’t be more pleased!! Super soft, plush, and luxurious feeling. Definitely recommend!
Date published: 2018-12-13
Rated 5 out of
5 by
Love0821 from
GoodIt is very good quality and beautiful color. I recommend.
Date published: 2018-04-08
Rated 5 out of
5 by
JKS1 from
Softest Towels I've Ever OwnedI just ordered some more of these. I received one set a couple of months ago and they were amazingly soft. I recently read that towels are sometimes coated with a softener by the manufacturer. The coating wears off after several washings. So I washed these several times before writing this review. So far, so good. They still feel wonderful. I also recently purchased a set of towels from another company that just makes high-end towels and sheets. These Amelie towels are better. Expensive, but worth it to me.
Date published: 2018-03-24
Rated 5 out of
5 by
decorator4you from
Towels are soft and of very good quality.I would buy these again. They would make beautiful gifts.
Date published: 2017-07-16
Rated 5 out of
5 by
owner from
Great towels, nice and thickLove the towels and have many compliments from guests!
