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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Amelie Bath Towel Collection is rated 4.8 out of 5 by 121.
Rated 5 out of 5 by from Excellent towels Excellent quality towels. Unlike some beautiful towels that don’t perform, these plush and thirsty towels are perfect. The monogram is lovely as well. I couldn’t be happier
Date published: 2021-02-23
Rated 5 out of 5 by from Gorgeous! I searched for a long time for the perfect white/gray bathroom towels, there were no shortage of choices out there but I finally settled on these. I was so thrilled with them that I immediately ordered several more, they are beautiful and high quality! I think white towels are so crisp and clean in a bathroom but they must be plush, exactly what the Amelie towel is so I’m so glad I found these beautiful towels!
Date published: 2021-01-15
Rated 5 out of 5 by from Quality Merchandise-Excellent Service This was a replacement item. It matched perfectly with the other towels. It’s good to know that some things don’t change, like quality merchandise and excellent service.
Date published: 2020-09-03
Rated 5 out of 5 by from Beautiful towels! I love my towels! There are thick, and look expensive.
Date published: 2020-08-28
Rated 5 out of 5 by from Monogram towel Thick and plush; a substantial weight. Great value!
Date published: 2020-08-12
Rated 5 out of 5 by from Thick luxury towels These towels are very thick and luxurious; I got the bath towels and the hand towels. The embroidery makes them very posh. Highly recommend.
Date published: 2020-07-29
Rated 5 out of 5 by from Super soft towels Love it! Fits my bath perfectly! I'm yet to wash the towels, but will definitely order more!
Date published: 2020-07-15
Rated 5 out of 5 by from Bath towels with the price. Well made and wash beautifully. This is my 4th set
Date published: 2020-07-13
Rated 5 out of 5 by from Beautiful towels! Excellent quality, nice and thick. The monogram came out beautifully too. These towels look like a million bucks in my guest bathroom.
Date published: 2020-05-08
Rated 5 out of 5 by from Nice towels Very nice towels, plush and soft. The monogram makes them a little special
Date published: 2020-04-19
Rated 5 out of 5 by from Great Towels These towels are so soft and thick! Love the monogram on them! The gray stripe is perfect in our gray and white bathroom. Highly recommend!
Date published: 2020-04-01
Rated 5 out of 5 by from High quality and crisp design I like these because they are made of high quality cotton and have a crisp design. They have large manufacturer's tag that is in the way, however, and that I clip off.
Date published: 2020-03-16
Rated 5 out of 5 by from Beautiful and soft! I ordered these hand towels and they were large, soft and just beautiful. We liked them so much, we are ordering the bath towels now as well.
Date published: 2020-02-29
Rated 5 out of 5 by from Elegant Beautifully done with the engraving. Not one flaw and the towers are very soft and thick. Very elegant!
Date published: 2020-02-02
Rated 5 out of 5 by from Beautiful towels Prior to the purchase of these towels, I didn’t think there was a big difference among towels in terms of softness and quality. Boy was I wrong. These were on the expensive side, but they are so soft. I would highly recommend them.
Date published: 2019-09-20
Rated 5 out of 5 by from Beautiful towels Beautiful towels, lovely quality and wash beautifully.
Date published: 2019-07-27
Rated 5 out of 5 by from Elegant. The monogrammed towel looks great in my newly remodeled bathroom.
Date published: 2019-04-22
Rated 5 out of 5 by from 5-Star Resort Hotel Towels I am so in love we these towels!!! They are buttery soft and extra thick. Absolutely love that Ballard Designs offers several different types and styles of monograms for us Southern Girls to choose from. These would make a great gift for a Wedding, Christmas, Birthday or someone moving into a new Home or Apartment. I rolled the dice and decided to get mine monogrammed and I am so glad that I took that chance, because they turned out beautifully! The Monogrammed was perfectly centered for OCD folks!
Date published: 2019-03-23
Rated 5 out of 5 by from Fabulous Amelie Towels I ordered the beautiful Amelie towel set 6 weeks ago and loved them so much I ordered another complete set 2 weeks ago with beautiful monograming. They are the finishing touch to our newly remodeled Master Bath!
Date published: 2019-03-07
Rated 5 out of 5 by from Super soft and plush I bought the white/gray towels (although the photos look almost black—it’s a true gray in person) and couldn’t be more pleased!! Super soft, plush, and luxurious feeling. Definitely recommend!
Date published: 2018-12-13
Rated 5 out of 5 by from Good It is very good quality and beautiful color. I recommend.
Date published: 2018-04-08
Rated 5 out of 5 by from Softest Towels I've Ever Owned I just ordered some more of these. I received one set a couple of months ago and they were amazingly soft. I recently read that towels are sometimes coated with a softener by the manufacturer. The coating wears off after several washings. So I washed these several times before writing this review. So far, so good. They still feel wonderful. I also recently purchased a set of towels from another company that just makes high-end towels and sheets. These Amelie towels are better. Expensive, but worth it to me.
Date published: 2018-03-24
Rated 5 out of 5 by from Towels are soft and of very good quality. I would buy these again. They would make beautiful gifts.
Date published: 2017-07-16
Rated 5 out of 5 by from Great towels, nice and thick Love the towels and have many compliments from guests!
Date published: 2017-04-09
Rated 5 out of 5 by from Beautiful towels I ordered these towels after reading rave reviews. My review is the same. They are the best I've ever had. I will have them in our guest bath in the home we are building. I had the hand towel size monogrammed and they were done really nicely. I also ordered the shower curtain to match and the rug. I can't wait to decorate the new guest bath with such lovely items.
Date published: 2017-04-06
Rated 5 out of 5 by from Plush, Absorbent, Great Feel, looks good after washing These towels are thick & wonderful absorbent, bright white in color (I ordered white with grey) feel luxurious on body and look good after repeated washings. I had the bath and hand towels monogrammed and they look elegant. Definitely recommend then.
Date published: 2017-01-15
Rated 5 out of 5 by from Another Ballard Best If you're looking for a plush, absorbent, and overall high quality towel, this is the one. I've purchased a set of the grey trim and a set of the beige trim.
Date published: 2017-01-14
Rated 5 out of 5 by from Monogramming Quality is Top-Notch! Beautifully monogrammed hand towels! Add an especially elegant touch to my bathroom.
Date published: 2016-10-10
Rated 5 out of 5 by from high quality product I am very pleased with these towels. thick and absorbent, good detailing on trim.
Date published: 2016-07-25
Rated 5 out of 5 by from The best of the best Trying to find the perfect gift is sometimes difficult. We now give Ballard Design's Amelie bath collection towels. People love to touch them. They think we broke the bank buying their gift.
Date published: 2016-05-27
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